White Bear Lincoln

Discovered the car a I was looking for on an internet website. The price through White Bear Lincoln was excellent. Since I was familiar with the car I really didn’t need a test drive. Chris was great website. The price through White Bear Lincoln was excellent. Since I was familiar with the car I really didn’t need a test drive. Chris was great helping facilitate the sale, paperwork and delivery. He was helpful answering the questions I had. Delivery went smoothly and am happy with the purchase. More

PEOPLE!!! PLEASE, DO NOT BUY FROM THEM!!! TOTALLY DISHONEST AND DECEITFUL. Hope my experience will hopefully persuade you to boycott them and purchase a vehicle from elsewhere. Nevertheless, both t DISHONEST AND DECEITFUL. Hope my experience will hopefully persuade you to boycott them and purchase a vehicle from elsewhere. Nevertheless, both the General Manager and Sales Manager at White Bear Lake Lincoln Mercury treated us with not just DISRESPECT AND ARROGANCE but with CONDESCENSION, NONCHALANCE AND DISMISSIVENESS. I understand dealers have to make money out of their business, but to buy LEMON cars for cheap and sell them to citizens who are working hard for their money and take advantage of the fact that they trust is TOTALLY DISHONEST AND DECEITFUL. We purchased a used 2013 Ford Escape SE FWD from WBL Lincoln Mercury in 2015. The vehicle was an off-lease 2013 Ford Escape SE FWD that had less than 40,000 miles on it. We traded a Hyundai Accent in as a down-payment for the vehicle and wound up paying nearly $21,000.00 for a vehicle that we found out (NOT FROM THEM) was ACTUALLY A LEMON from the state of Florida. We went back to WBL Lincoln Mercury in September of 2020 to complain about this vehicle (AND PRIOR TO THAT-YOU WON’T BELIEVE WHAT PROBLEMS WERE FOUND) and was treated totally unprofessionally by the General Manager Travis Peterson and the Sales Manager Tom Taube. The vehicle that I purchased in 2015 was never disclosed to us as a lemon and the dealership never offered a Warranty History or a CarFax as to the vehicle’s condition! AND BECAUSE we trusted them as being a reputable company, IT DID NOT EVEN OCCUR TO US TO ASK FOR IT. When going back to hold them accountable (of course, they know legally you can’t do anything to them, they have all their bases covered) we were treated with clear discrimination and racism, and no trace of any accountability or being in the wrong. Instead, the General Manager, an arrogant and very rude person, who literally shoved the papers in our face and was trying to make us the liars saying we signed the purchase agreement and that is that, when, indeed, why would we be mad if they would have been honest. Nevertheless, both the General Manager and Sales Manager at White Bear Lake Lincoln Mercury treated us with not just DISRESPECT AND ARROGANCE but with CONDESCENSION, NONCHALANCE AND DISMISSIVENESS. I understand dealers have to make money out of their business, but to buy LEMON cars for cheap and sell them to citizens who are working hard for their money and take advantage of the fact that they trust is TOTALLY DISHONEST AND DECEITFUL. More

Dealership service Dept is very bad, over charge, commit fraud, take advantage of people, charge people different amounts for the same service, and refuse to do anything about it. Stay away! fraud, take advantage of people, charge people different amounts for the same service, and refuse to do anything about it. Stay away! More

Poor customer service They did nothing to help me. Only Poor customer service They did nothing to help me. Only showed me one car. Never called me. I feel like when I was at the dealership I had to work t Poor customer service They did nothing to help me. Only showed me one car. Never called me. I feel like when I was at the dealership I had to work there as well as be a customer More

I recently came in to test drive a used Acura. The staff was low pressure and super helpful. I ended up purchasing the car and could not be happier with the purchase. By the time I signed the documents for was low pressure and super helpful. I ended up purchasing the car and could not be happier with the purchase. By the time I signed the documents for the car and financing it was obvious that the staff I worked with were straight shooters. The price, trade in and fees were exactly what was discussed earlier in the process and there were no hidden fees or pressure for add on stuff. No stress car buying like it should be. I would refer this team any day! More

I would recommend the White Bear Lincoln to anyone who wants to purchase a vehicle. Chris Andersen was the best and excellent in customer service. wants to purchase a vehicle. Chris Andersen was the best and excellent in customer service. More

Friendly sales staff they answered all my questions very knowledgeable bought my vehicle from out of state made it really easy to get the paperwork done and a very nice dealership would recommend knowledgeable bought my vehicle from out of state made it really easy to get the paperwork done and a very nice dealership would recommend More

Enjoyed working with everyone at White Bear Lincoln. Made purchasing a car a smooth transaction. I would definately do business with them again and recommend to others. Made purchasing a car a smooth transaction. I would definately do business with them again and recommend to others. More

Everyone at this dealership is very personable and extremely professional! Chris helped me get my dream car! Thank you Chris and everyone at White Bear Lincoln! extremely professional! Chris helped me get my dream car! Thank you Chris and everyone at White Bear Lincoln! More

Kem is great, shes a very low pressure sales person. Thank you for your help, it was such a pleasure working with you. Great Customer service! Thank you for your help, it was such a pleasure working with you. Great Customer service! More