White Bear Lake Mitsubishi Suzuki

WHEN WE ARRIVED AT YOUR DEALERSHIP, WE HAD JUST COME FROM THE KIA DEALER DOWN THE ROAD FROM YOU AND WE WERE NOT IN GOOD MOODS. THEY WERE VERY IMPERSONAL AND UNPROFESSIONAL. AT YOUR DEALERSHIP, WE WERE GR THE KIA DEALER DOWN THE ROAD FROM YOU AND WE WERE NOT IN GOOD MOODS. THEY WERE VERY IMPERSONAL AND UNPROFESSIONAL. AT YOUR DEALERSHIP, WE WERE GREETED BY THREE PEOPLE RIGHT AWAY, BUT WE WERE COLD AND RUDE AT FIRST. THEN ONE OF THEM APPROACHED US AGAIN WHEN WE HAD A QUESTION AND IT WAS RICHARD, WHO THEN INTRODUCED US TO JUAN. WOW, WHAT A DIFFERENCE IN DEALERSHIPS! EVERYONE THERE WORKED TOGETHER TO MAKE OUR EXPERIENCE SO GREAT. JUAN WAS SO KNOWLEDGEABLE AND SO PLEASANT TO WORK WITH. HE EXPLAINED EVERYTHING SO WELL. RICHARD KEEP CHECKING BACK TO SEE HOW WE WERE DOING. THEY ALL MADE YOU FEEL THAT YOU WERE IMPORTANT. YOU HAVE OUR BUSINESS AND WE ALREADY TOLD OTHERS ABOUT YOUR DEALERSHIP. THANK YOU WE LOVE OUR OUTLANDER SPORT! DEB AND BOB More

I recently bought a 2013 Outlander Sport SE from White Bear Mitsubishi, and it much more enojoyable experience than I ever anticipated! I had been on a vehicle seach for 6 months and wasn't having ANY luc Bear Mitsubishi, and it much more enojoyable experience than I ever anticipated! I had been on a vehicle seach for 6 months and wasn't having ANY luck getting anything that I liked with no credit history whatsoever. I was there in September of 2012 with Neil. He showed me the 2012 Outlander Sport and I pretty much fell in love! Well after 6 months of searching and 6 different dealer ships pulling my score, let's just say it wasn't pretty. I did end up having to walk walk away with nothing. After waiting 5 long months for that crap storm to blow over, I went back! This time Neil was busy helping another customer, but Juan jumped in on Neil's behalf and helped me out asap! Both of them guided me through the 2013 with all the paper work. After Stuart worked his magic, my car payment was half of what I expected! Jamison typed everything up, Richard helped me "sign my life away" and I came home with what I now call Delilah! I LOVE her. So thank you Neil, Juan, Stuart, Jamison, and Richard (the III :]) I love my 2013 Outland Sport SE. Thank you for not getting annoyed with my 1000 questions,500 phone calls, my 2 year old and 2 month old crying through everything you were trying to explain/teach me, my lack of paitence, or my large amount of fear in my first real purchase! More

Richard and Bobby are great to work with. Very friendly, straightforward, and they offered me a better deal than the other dealerships I checked with. They took the time to answer all of my questions fully straightforward, and they offered me a better deal than the other dealerships I checked with. They took the time to answer all of my questions fully and made sure I was comfortable throughout the entire trade-in and purchase process. It was great to drive my old car there, work through the numbers, then drive my new car home after just three hours. A very smooth transaction indeed! More

I bought a used car from the dealer. Bobby was an excellent seller until I signed the papers. After papers are signed and money is paid it was as if they don't even know me. It took them 1 week after excellent seller until I signed the papers. After papers are signed and money is paid it was as if they don't even know me. It took them 1 week after payment had cleared to finally ship my vehicle. The entire process I was kept in the blue, no customer service skills at all, its like they don't care that you purchased a car and that you are waiting for it. Called in after a couple days to see if there was any news, no one in the dealer seemed to know about the car being sold and pending for shipment. Talking to the manager (Stuart) was useless, didn't even return the phone call he had promised. Be smart, use other dealers and avoid the risk. More

I had as positive experience as I have ever had at a I had as positive experience as I have ever had at a dealership (I'm 60). This is my third Mitsubishi, but my first experience with this particular I had as positive experience as I have ever had at a dealership (I'm 60). This is my third Mitsubishi, but my first experience with this particular dealership. They were very helpful in getting me a very good financing arrangement for the exact vehicle I wanted. I drove my first Mitsubishi about 150k miles, as I recall, and my second 280k miles. They are fantastic vehicles, in my experience, and to couple that with a very high energy, positive experience with sales was all I could have hoped to ask for. I can't say enough good things about how I feel about buying this Outlander there. It was worth the wait. More

I bought my Cadillac here and had it in for service last week. Patrick was very helpful in explaining what was happening and when they did not have two parts that were needed were very apologetic. I will b week. Patrick was very helpful in explaining what was happening and when they did not have two parts that were needed were very apologetic. I will be going back this week. I have always had wonderful service and Patrick is the best! He listens and understands. The receptionist gave me and extra car wash (which doesn't seem like much) but it showed that she understood what it was like to be there an extra hour. Thanks!! More

I've been considering an SUV for months. Decided on a make and model, then checked the dealer ratings and found White Bear Mitsubishi rated extremely high. Steve was everything other reviewers said of h make and model, then checked the dealer ratings and found White Bear Mitsubishi rated extremely high. Steve was everything other reviewers said of him. Knowlegeable, friendly and no pressure about anything. He actually leased the same car I was interested in and filled me in on all the angles, ups and downs of leasing or buying. He and Neil were very patient and accommodating with my last minute changes & even when I withdrew my tradein to give to a friend, redid all the paper work and re-signed it all again. I would send my Mom and my best girl to them without any concern of being taken advantage of. Thanks very much guys! You're the greatest! Mike Connors Cottage Grove, MN More

I was not actually ready to make a purchase. I worked with Steve Thureson and he was very knowledgeable and provided complete explanations for the cars I was interested in viewing. After test driving a M with Steve Thureson and he was very knowledgeable and provided complete explanations for the cars I was interested in viewing. After test driving a Mitsubishi Outlander, I was convinced this was the proper car for me. The car had all of the features I required plus many additional features at a a fair price. The most amazing thing was the time Steve spent reviewing the features of the car when I was taking ownership of it. I would highly recommend Steve and this dealer for purchasing a vehicle More

I have worked with Steve Thureson for many years and bought 4 vehicles from him so far. He is honest and does everything he can to help me with my purchases. I don't feel pushed to buy anything and he bought 4 vehicles from him so far. He is honest and does everything he can to help me with my purchases. I don't feel pushed to buy anything and he is friendly and remembers me when I come in for service. I have referred others to him and will continue to pruchase from him because I trust him and his honesty. Thank you Steve! More

Bobby was great to work with! He explained the process well, and helped me pick out the perfect car for my needs. The process went smoothly and I am very happy with my purchase. I highly recommend this well, and helped me pick out the perfect car for my needs. The process went smoothly and I am very happy with my purchase. I highly recommend this great dealership! More