White Bear Lake Mitsubishi Suzuki
White Bear Lake, MN
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I have been a fan and customer of White Bear Mitsubishi I have been a fan and customer of White Bear Mitsubishi Suzuki for many years, and just purchased my 3rd vehicle from there-the 2014 Mitsubishi Outl I have been a fan and customer of White Bear Mitsubishi Suzuki for many years, and just purchased my 3rd vehicle from there-the 2014 Mitsubishi Outlander. The sales, finance, service and management staff are friendly, knowledgable and all helped me to feel comfortable about my decision to buy a new vehicle. Neil Hinz was excellent at explaining all the features of the Outlander, took a significant amount of time to ensure I understood not only what the Outlander had to offer, but why and most importantly demonstrated the "how" of many of them. I wasn't intending to walk out with a new vehicle that day, but Neil and the team were so knowledgable, helpful and friendly that it would have been a mistake for me to pass up the opportunity to buy. I recommend this dealership, and the Outlander! More
The dealer has a no pressure policy. I loved the way Bobby Pflugh helped me make an informed decision and never pressuring me in any way. He was also very friendly and went out of the way to make me fee Bobby Pflugh helped me make an informed decision and never pressuring me in any way. He was also very friendly and went out of the way to make me feel comfortable( I do not like to go to car dealerships). He also picked me up to get my new car. The Business manager(Jason, I think) was also very professional and my overall experience was great. I would recommend anyone to contact Bobby at white bear and you will come out of the deal felling like a winner. Thanks White Bear for my new Outlander GT. More
The dealership went above and beyond in getting me the payment and great financing that I wanted, very friendly service and sales department! I plan on buying our next suv at the same dealership! Great pl payment and great financing that I wanted, very friendly service and sales department! I plan on buying our next suv at the same dealership! Great place to buy, THANK YOU!! More
Worked with Neil on my recent purchase of a new Outlander Sport. He was very knowledgeable about the vehicle and considerate of my time. This was not my first purchase through the WBL dealership and even tho Sport. He was very knowledgeable about the vehicle and considerate of my time. This was not my first purchase through the WBL dealership and even though there are Mitsubishi dealers closer to my home I would use them again. There car service is great as well. More
I had such a great experience purchasing my Outlander Sport from WB Mitsubishi. I got an amazing deal and my salesman, Neil, made the whole process smooth as can be. He was very knowledgable and pleasant Sport from WB Mitsubishi. I got an amazing deal and my salesman, Neil, made the whole process smooth as can be. He was very knowledgable and pleasant to work with! He graciously stayed late at work the night we came in to look and test drive. His time & dedication was much appreciated. I highly recommend buying your next vehicle from WB Mutsubishi! More
this was my second vehicle from this dealership they treat you with respect and make sure you dont leave without getting you a deal good credit half credit not so good credit they make something happen treat you with respect and make sure you dont leave without getting you a deal good credit half credit not so good credit they make something happen so need a ride go see juan or the amazing richard. More
We recently purchased a 2013 Mitsubishi Outlander Sport ES from White Bear Mitsubishi. We loved the fact that the sales people didn’t “hunt us down” in the used car lot. When we walked into the sales roo ES from White Bear Mitsubishi. We loved the fact that the sales people didn’t “hunt us down” in the used car lot. When we walked into the sales room to ask for a test drive, we noticed many customers at sales desks completing their purchase. A sales person was introduced to us right away. We worked with Brian Mensching and he was awesome! Brian was very patient, knowledgeable and helpful in answering our many questions. We never felt pressured or hurried. He’s a very positive person and easy to deal with. The entire team (Brian/Sales, Stu/Trade-In, Jamison/Financing) was fantastic! We will definitely be referring our friends and family here. Thanks so much for a great experience!! More
Everyone was helpful and friendly. My wife and I had talked with Sig on numerous occasions previously and he had never tried to pressure us, but rather, had always tried to provide us with complete and talked with Sig on numerous occasions previously and he had never tried to pressure us, but rather, had always tried to provide us with complete and helpful information. He was also willing to spend time with us to find the right choice, as necessary. On the day of our purchase, the entire process of buying the car was smooth and pleasant. I give Sig and also Mary and Leslie the highest marks. Regarding the dealer generally, I give it high marks as well. I do have a couple suggestions, however. One is that members of the dealer do not seem to have their efforts coordinated at times. For example, I have had experiences in which I have received an email from one dealer staff regarding a matter that has already been resolved or changed with another staff. Also, I think it would be nice if the dealer did a quick detail of the car before the customer who has just purchased it drives it off the lot. The car I purchased had been on the showroom floor and was generally clean, but I think the dashboard and the windows, for example, should have been wiped off and everything made to look immaculate. I have to admit that I have not seen any other dealer doing the things I'm suggesting here recentrly, but when I worked at a dealer in California many years ago, we did them and I thought they contributed not insignificantly to customer satisfaction with the new care experience. More
Sig was amazing, so was Mary and Jamison. Great experience buying our first brand new vehicle! They made it smooth, easy, and Sig was very knowledgable. experience buying our first brand new vehicle! They made it smooth, easy, and Sig was very knowledgable. More