White Bear Lake Mitsubishi Suzuki
White Bear Lake, MN
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Almost As far as a visit, the young man we had serving us was wonderful. The he was checked on by his manager. He turned us off by both the language he used As far as a visit, the young man we had serving us was wonderful. The he was checked on by his manager. He turned us off by both the language he used and how he totally belittled other car dealers. Between the unprofessional language, some patronizing, and his method of trashing the dealership across town, we walked away saying we would prefer another place. Hopefully the young man who is being managed continues in his manner of working as he did with us and doesn't follow his supervisor's method. We didn't come to hear others being trashed. We came because we did our homework and were pursuing working with a new dealership. More
Wonderful 2nd time buying experience! When this dealership used to be Saturn I had purchased my first car from Steve T. I recently went back to the Dealership (now Mitsubishi) and had the When this dealership used to be Saturn I had purchased my first car from Steve T. I recently went back to the Dealership (now Mitsubishi) and had the pleasure of trading the old car in and buying new from Steve T for the 2nd time. He's is beyond a pleasure to work with, very honest and upfront to aide in your decision making and was extremely knowledgeable in his inventory. I wouldn't go to another dealership in the future unless Steve T ends up at a different dealership! More
Great Place to Buy A Car I totaled my car out on a Wed morning (a Honda Fit), went to the dealership with financing pre-approved from my bank. Worked with Juan Cruz, good guy I totaled my car out on a Wed morning (a Honda Fit), went to the dealership with financing pre-approved from my bank. Worked with Juan Cruz, good guy to deal with. They let me take an Outlander home overnight. The car met my expectations for the first tank of gas. Purchased the car on Friday but actually went with their financing at 2.5%, can't complain about that. First tank was a true 25.5 mpg in AWD. The 2nd and 3rd tank of gas was 27.7 and 27.4, also in AWD. Got an honest 30 mpg on a short 100 mile drive on the first half of that. Very good mileage for an AWD SUV. Overall I am very satisfied with this purchase. Vehicle is a 2014 Mitsubishi Outlander with the 2.4L I4 and auto-type transmission. Options were tow hitch, roof rack, cargo tray, and cargo cover. More
Unexpected wonderful experience. I went to White Bear Mitsubishi to look at a used car I had seen on Car Soup. From the moment I walked in the door I greeted and treated in a friendl I went to White Bear Mitsubishi to look at a used car I had seen on Car Soup. From the moment I walked in the door I greeted and treated in a friendly manner. Laurin wanted to know what I needed in a vehicle. She helped me to remember interests that I have that depend on a certain size car. We like to camp and eventually I want a canoe. But I wanted to downsize from a seven passenger van- lots of wasted space. After driving the Jeep I had come to see, it just wasn't it. Laurin was very helpful in exploring other options. I test drove a 2011 Outlander Sport and it was just what I wanted. Then the whole team really got to work. Jamison (finance) and Laurin were able to get me a better interest rate and discounts with a Brand New 2014 Outlander than if I had gone with a used one. The new car ended up costing less than a used one. I am so happy! I have never owned a car that was less than 8 years old. Still in shock and amazed that they would take the time and effort to help me to get the best deal on a great car. I will certainly buy my next car there and send anyone I know to Laurin. She was amazing. More
THE BEST This is my second time this year working with White Bear Lake Mitsubishi, and the second time even topped the first. I had contacted them about tradin This is my second time this year working with White Bear Lake Mitsubishi, and the second time even topped the first. I had contacted them about trading in my 2013 Outlander Sport SE for a 2014 Outlander Sport SE, it seemed that it wasn't going to work financially for me. 2 weeks later I got an email that they were able to pull strings to make it work. It was awesome that they were still working on trying to help me even after I left the dealership. Neil was very helpful at setting everything up for me and making it a smooth trade. Thanks guys! Christine More
Great customer service! My husband and I had been looking at Outlander sports for quite a while. We finally found one that we liked, we went in and was helped right away. Whe My husband and I had been looking at Outlander sports for quite a while. We finally found one that we liked, we went in and was helped right away. When we decided what we wanted, we made an appointment and the car was waiting for us. Juan went over everything and was very helpful and knew what he was talking about. He knew every answer to the thousands of questions that we had! When we finally decided to purchase, he made it very easy. Jamison helped us with the loan process and warrenty packages and was VERY patient with my husband's million questions! They both are very friendly and are not pushy at all. We were very satisified with our experiance and would recomend White Bear to anyone. More
Unexpected excellence! Exceptional experience! From the moment I came in the door, I was greeted and attended to immediately by the sales manager who took care of me until I Exceptional experience! From the moment I came in the door, I was greeted and attended to immediately by the sales manager who took care of me until I was graciously handed over to a competent sales person. Sales and finance staff are knowledgeable, experienced, and low-pressure but wisely confident in their products. I would recommend this dealership to anyone buying a vehicle! Congratulations on displaying a true team atmosphere where the espoused value of 'family' is spoken among staff and experienced by clients! The entire experience was pleasant. Thanks Juan, Mary, Jamison...and everyone else at WBL Mitsubishi. Oh, and I love the vehicle too! More
I Have been sceptical of getting a car due to not so great credit. Both Juan and Mike were very friendly and able to get me in a brand new car with a great rate and a timely manner. I would recommend J great credit. Both Juan and Mike were very friendly and able to get me in a brand new car with a great rate and a timely manner. I would recommend Juan as your dealer at this dealership. More
We went to several different dealerships, but by far this one was the best. Very friendly, no nonsense, excellent value in their cars, and great SUVs! So great in fact that we bought one. one was the best. Very friendly, no nonsense, excellent value in their cars, and great SUVs! So great in fact that we bought one. More
Randy, Richard and the rest of the staff were wonderful. They took us step by step through the buying process answering all of our questions. They were great some of the best service I have received ever. They took us step by step through the buying process answering all of our questions. They were great some of the best service I have received ever. More