White Bear Lake Mitsubishi Suzuki

2014 i-Miev I live in Colorado but was in MN for the State Fair, stopped in to look at the i-Miev. Worked with Neil Hinz to buy one and have it delivered to CO wh I live in Colorado but was in MN for the State Fair, stopped in to look at the i-Miev. Worked with Neil Hinz to buy one and have it delivered to CO when I got back to CO. Very easy to work with, quick processing and very smooth. Hard to find dealers like this anymore, I usually hate the process of buying a new car and this was quick, friendly and simple. More

2014 Mitsubishi Mirage Good evening, I purchased a 2014 Mitsubishi Mirage on 11/15/14. My Salesman was Dennis Donovan, and the financial person was Tommy Vo. Dennis and To Good evening, I purchased a 2014 Mitsubishi Mirage on 11/15/14. My Salesman was Dennis Donovan, and the financial person was Tommy Vo. Dennis and Tommy were very professional and personable in their approach to what I wanted. They got me in and out the door in a timely manner and answered all my questions, I couldn't be happier with my choice and the whole experience at White Bear Mitsubishi. I've been buying my cars from them for over 15 years and you can't beat the customer service from the point when you walk in the door to after the purchase when your in setting up service with Brett Mickelson, or having an oil change with the Express crew. Richard you have a great team there, keep up the good work. Thanks for another great car purchasing experience. Sincerely Mark Warren More

They really deliver! I just bought a new Mitsubishi i-Miev from White Bear Lake Mitsubishi and had a great buying experience. When I first stopped in, I was just looking, I just bought a new Mitsubishi i-Miev from White Bear Lake Mitsubishi and had a great buying experience. When I first stopped in, I was just looking, and Steve Thureson was very helpful and answered all of my questions without being pushy. The best part is that they are a former Saturn dealer, so no haggling. After thinking about it for a few days, I decided to buy the car, but I live three hours south of the Cities ... a bit beyond the i-car's range. White Bear said they would deliver the car, which clinched the deal, and we did all of the paperwork by mail. When Steve called to discuss the delivery, he said that he'd like to come down and go over the car with me. Did I mention three hours away? He was right on time, and the session was very helpful, since, by then, I had been driving the car for a few days and did have some questions. The car is just what I needed for driving in town and charging off my solar panels and White Bear Lake was great. Thanks, Steve! More

Impressed Beyond Measure I wish to commend Sales Consultant Steve Thureson at White Bear Lake Mitsubishi. I have bought many new and used vehicles in my lifetime. At age 5 I wish to commend Sales Consultant Steve Thureson at White Bear Lake Mitsubishi. I have bought many new and used vehicles in my lifetime. At age 53, it was refreshing and pleasant to deal with a Sales Consultant like Steve; he was low pressure in his approach, very accommodating to questions and concerns, and he demonstrated a genuine demeanor in putting together the best possible deal with my new vehicle purchase in August, 2014. I have never been so impressed with my new vehicle purchase experience. Steve made me feel welcome and appreciated as a customer. I highly recommend White Bear Lake Mitsubishi for anyone considering a new or used vehicle purchase. The service is unparalleled, and the Mitsubishi product inspires confidence and comfort in engineering and handling. I cannot speak highly enough of Steve Thureson and White Bear Lake Mitsubushi and look forward to ongoing business with them going forward! More

2014 iMiEV - Electrifying! My experience purchasing my first electric car from this dealership was extremely positive. The dealers and staff I worked with were all very pleasan My experience purchasing my first electric car from this dealership was extremely positive. The dealers and staff I worked with were all very pleasant and informative, especially Neil Hinz, who was the primary contact for this transaction. If you've never driven an electric car before, then I definitely recommend giving the iMiEV a spin! -Tim More

Disappointing and disappointed We came to this dealership about 2 weeks ago to try a new Outlander and Randy was very helpful, including ways to save extra money during a final purc We came to this dealership about 2 weeks ago to try a new Outlander and Randy was very helpful, including ways to save extra money during a final purchase. In the meantime, we've been trying different SUVs comparable to the Outlander. Last Sat. In the spur of the moment, we decided to go back to test drive the car again, and most likely to buy it. Unfortunately, Randy wasn't working yesterday. We understand that Saturdays are busy days, but we didn't get the best customer service that they are so proud of being awarded year after year. We came in at about 4:30, Neil did a great job at explaining the features of the particular car, we drove the car, came back, told him that we were interested. Then he apologized as a car was being delivered at that moment for another customer and he needed to take care of it for a short time. He gave us a paper to fill in with our personal information and left us at his desk. A saleswoman, which name we've decided we're not going to mention, came into the picture and announced that she would take care of some things for us, including having someone check our trade in car. We said to her we had just finished filling in our information but that we were not told the price of the car we were interested in. She kept coming and going. In summary, the treatment we got from her felt pretty impersonal, rushed and had a 'my way or the highway' experience with her, while she was explaining numbers, issues about our trade in car and the money we'd get. We ended up not dealing with Neil at all until closing time when we were on our way out, and left without buying car. It almost felt like they didn't need to make business with us. It bothers us now that they kept that paper with our personal information, including driver's license numbers and social security numbers. If a customer doesn't buy, there's no reason why they should keep that personal information. The saleswoman told us that we could take the paper which showed the breakdown price of the car and the types of financing, but that they would keep that. Mitsubishi Whitebear Lake has just lost a selling opportunity and most likely a couple of customers, too. More

My first Mitsubishi Experience From the first-time I walked through the door, I was greeted with friendly Customer Service. I felt welcomed and not pressured at all during the visit From the first-time I walked through the door, I was greeted with friendly Customer Service. I felt welcomed and not pressured at all during the visit. Later that day, I returned with my wife for a test-drive of an Mitsubishi Outlander and we loved it. We just couldn't make-up our minds on which features would satisfy us. About a week later, my wife picked-out a 2015 { Red Outlander } that she loved. So I would like to THANK Robert Pflugh and the rest of the staff for helping us. James J. Eng More

Always Completely Satisfied Mitsubishi formerly Saturn has always been a great dealership for me to do business with buying and leasing cars. I started with the Saturn SL 2 whic Mitsubishi formerly Saturn has always been a great dealership for me to do business with buying and leasing cars. I started with the Saturn SL 2 which was great and I had two of them. Now I am leasing my 2nd Lancer ES which i really like. Steve Thureson the salesman has been very honest, friendly and courteous always with me and has never used any pressure tactics. Steve and the Manager, Richard have been very accommodating in getting me the best and lowest price on my car which makes me completely satisfied. Way to go Mitsubishi. More

Dealership with Integrity My husband and I have either purchased or leased 8 cars from this dealership. We have always worked with Steve Thureson, whose integrity in sales is My husband and I have either purchased or leased 8 cars from this dealership. We have always worked with Steve Thureson, whose integrity in sales is beyond excellent. Family members have also purchased a car working with Steve, and we appreciate knowing that there is someone there who we can trust, ask any question, and received a direct and informative answer. Each time we look for another vehicle there, we find the perfect fit. It is easy to see that the dealership employees work as a team, support one another, and enjoy giving the customers what they need. I cannot imagine going anywhere else when I start looking for car number 9. I know I will find what I need, want and can afford at this location. Thanks, Steve and the whole team. More

Awesome experience at White Bear Dealership Dennis O'Donovan helped us get our first car from white bear mitsubishi last year. Today, we got our second car from them and like the first time, he Dennis O'Donovan helped us get our first car from white bear mitsubishi last year. Today, we got our second car from them and like the first time, he made sure that we will be pleased and very happy. From choosing to getting the car he was there. He is very good at doing his job. More