
White Bear Lake Mitsubishi Suzuki
White Bear Lake, MN
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quick and easy i went just for a test drive, but i left with a car. The sales men are friendly and willing to work with you. They want you to be satisfied with you i went just for a test drive, but i left with a car. The sales men are friendly and willing to work with you. They want you to be satisfied with your purchase and they give you great customer service. I didnt feel any pressure to buy and they gave me the time to decide whether i wanted to buy or not. Great place! More
Great Service! I went in for an oil change on my 2011 Mitsubishi Outlander, Richard asked me how things were going with my outlander, I told him I love it, i only wi I went in for an oil change on my 2011 Mitsubishi Outlander, Richard asked me how things were going with my outlander, I told him I love it, i only wished it had 4-wheel drive for winter. He said let's see what we can do about that. I now have a 2015 Outlander! Steve was kind enough to bring my new car to IMED to have the hand control put in. Not very many people go out of their way to do that. I love my new Outlander! More
Amazing customer service So buying a vehicle is always nerve wracking , I've bought two vehicles previously from other dealerships and both were forgettable experiences . On b So buying a vehicle is always nerve wracking , I've bought two vehicles previously from other dealerships and both were forgettable experiences . On both occasions , I felt rushed and it seemed like the sales people just wanted to get me in and out , in the shortest of time possible and the whole experience felt really kinda cheesey and not at all personable . Needless to say , I did'nt return to either dealerships . My experience at Mitsubishi and dealing with the lovely Molly , was extremely different . Molly took the time to listen to what I wanted and it was a super easy and relaxed experience with her . Both Luke , one of the managers , and the finance employee were also extremely friendly and genuine . Molly followed up with me several times after I purchased my vehicle , making sure I was both happy with my car and that everything was running smoothly . Such a fabulous experience and I for sure felt both comfortable and confident . I would whole heartedly recommend this dealership to anyone I know who's in the market for a vehicle . More
Great Experience! Juan Cruz was super helpful in buying my first ever brand new car! He took the time to find the perfect fit for me. He listened to what I wanted and d Juan Cruz was super helpful in buying my first ever brand new car! He took the time to find the perfect fit for me. He listened to what I wanted and didn't try to sell me something else. He was able to find what I wanted and gave me a great deal. I wouldn't go any place else. Thank-you Juan and White Bear Lake Mitsubishi for the great experience. More
Excellent service Tim A. When above and beyond what I expected and just really listened! Thank you! I told them what I was looking for how much I had to spend and the Tim A. When above and beyond what I expected and just really listened! Thank you! I told them what I was looking for how much I had to spend and they listened and gave me exactly what I asked for and more. More
Wowza First of all we went in just to look, well we were fortunate enough to have Steve be our leader, notice I did not sale salesman, because I never felt First of all we went in just to look, well we were fortunate enough to have Steve be our leader, notice I did not sale salesman, because I never felt pressured to get a new vehicle. We are now the proud owners of a 2015 Outlander Sport and so far we love it. Thanks Steve and the bear in the backseat buckled up was a nice touch. More
Got a lemon they made me a big glass of lemonade I recently bought a 2008 Saturn from WBM and after less than 2 weeks a check engine came on, the car had 160,000 miles on it and was purchased as I recently bought a 2008 Saturn from WBM and after less than 2 weeks a check engine came on, the car had 160,000 miles on it and was purchased as is. I took it to a dealer close to my house and the estimate was 4500 dollars. I was devastated. I called the salesman and left him a message telling him how upset I was. A day later I received a call from the sales manager. He told me the sales guy had been off so he had just got my message. He said they did not sell junk cars and the would fix it. I explained that the other dealer already had the car in 100 pieces he said he did not care and that they would pay the other dealer and tow it to wbm to fix it at no charge to me. Granted our family has bought a fair number of cars from them over the years and they have always been good about standing behind there cars but we have never had a BIG problem like this one. Just got the car back and I am a happy camper. I have bought a lot of cars and I don't think I have ever received this level of great customer service. I know a lot of people like to bad mouth car dealers but when you do please add except White Bear Mitsubishi. If I had bought this car from a private I would have been *****ed More
Great experience leasing my first car. I went into the White Bear Mitsubishi Suzuki dealership with a budget and intent to get my first car. Brian Mensch helped me figure out a car that wo I went into the White Bear Mitsubishi Suzuki dealership with a budget and intent to get my first car. Brian Mensch helped me figure out a car that worked for my situation (weekly long distance driving) by being honest and upfront with me about what I could afford, working with me until I found what fit. I love my 2015 Mirage, thank you Brian! More
Wonderful Experience Thank you Steve for helping us get our car. We love our Sentra. Thank you for being patient and letting us take our time buying our car. Thank you Steve for helping us get our car. We love our Sentra. Thank you for being patient and letting us take our time buying our car. More
"Thank You Dennis" We own an Outlander and needing a second vehicle, the Outlander Sport was our first choice. We contacted Dennis O'Donovan, whom we had met at the Aut We own an Outlander and needing a second vehicle, the Outlander Sport was our first choice. We contacted Dennis O'Donovan, whom we had met at the Auto Show. We, with Dennis' much appreciated knowledge and dedication to help, found the perfect automobile. All in one visit!! It was great working with Dennis and the Dealership as a whole. Our first Outlander was purchased from another dealership, one of which up and closed with no warning within a year of purchase. We are so pleased to have found White Bear Mitsubishi and feel a sense of comfort that they'll be there for us... hopefully for many, many years! Love our new Outlander! Thank you Dennis! More