White Bear Lake Mitsubishi Suzuki

Wonderful car experience My husband totaled our car and we needed a new one for our little family. We were not sure if we could get a new car, but it was possible. Richard, De My husband totaled our car and we needed a new one for our little family. We were not sure if we could get a new car, but it was possible. Richard, Dennis, and Garret worked together to help us find the right car for us and with the right financing. They answered all our questions and were very nice and patient. Thank you for helping us in a difficult time! More

disappointed did alot of research on buying a new car. settled on mitsubishi outlander. unfortunately we have no dealer nearby, closest is 45 miles. checked price did alot of research on buying a new car. settled on mitsubishi outlander. unfortunately we have no dealer nearby, closest is 45 miles. checked prices all around the midwest. one in chicago had the best price-100miles. long story short after a test drive of the bait and switch model, next was white bear with the best price, 300miles-found the specifics we wanted, between online and email with sales. bought it sight unseen as we had test drove elsewhere, and my parents were driving through, they brought my car to me: with out the requested add ons I paid for: a hitch and aftermarket remote start. (had concerns about remote start, had heard bad things about it-sales assured us all would be fine...hahah). so we had to make a special trip to whitebear 300 miles(luckily my uncle lives near-we stayed there)...grr. when we brought it in, they couldn't find our file to finalize everything, waited about an hour. then left our car, came back the next day and it still wasn't ready. waited two hours! finally get our car on the road...have hated the remote start. not sure why but getting out of the car once set off the alarm. unlocking the door with the remote and opening to get in set off the alarm. having the car still unlocked after we got out and forgot something, went back opened the door, alarm went off. if we remote start the car, then go out to load up, it shuts off when we open the door-it doesn't stay running while we load. we don't have a roof rack, so there is molding in the crevice on the roof where they would go...has come off twice on the highway-first time they replaced it, (another trip to whitebear) second time we called the week before a trip up that way, lady said they were too busy to get us in. told us we should find a closer dealer to home. a parking light in the front headlight area fell out of its spot backward in toward the engine, this was fixed same time as the roof molding. but didn't last 5 days, and fell in again. i thought they said a years worth of free oil changes, but only got the first one free. back bumper scraped up easily pulling stuff in and out of the back. my old suv had a rubber guard along the bumper so it didnt scrape up the bumper. high def. radio fades in and out, don't like it. turned off the high def. got 30 miles to the gallon twice in the year i've had it. otherwise averages 25-26. highway or city driving. otherwise, love the car! More

No pressure approach I had made an appt. to test drive a particular used vehicle. When I arrived the first person I talked to was Richard, the dealership manager. And he I had made an appt. to test drive a particular used vehicle. When I arrived the first person I talked to was Richard, the dealership manager. And he obviously wasn't just a sit behind the desk boss. He assisted me immediately and introduced me to Sunny to continue experience. After just 2 minutes of intro and talk about why I was there, Sunny went to bring the vehicle up front for my test drive. We talked during the drive and established enough rapport for me to decide to come back in several days to continue the process. Sunny was courteous, knowledgeable, friendly and humorous. I returned later, purchased the vehicle and appreciate the service and care I received from Sunny. I would recommend him to anyone for a car purchase. More

Patient service and salesmanship, No pressure, no xx White Bear Lake Mitsubishi, has very patient, superior service and salesmanship, No pressure, no hype, no xx. Sunny, thanks for the help today wit White Bear Lake Mitsubishi, has very patient, superior service and salesmanship, No pressure, no hype, no xx. Sunny, thanks for the help today with the test drives and letting us take our time. Very patient, very entertaining, and you were very knowledgable. Thanks a bunch. Now the proud owners of our first Mitsubishi Outlander!!! You favorite customers from San Diego More

Great people This Is our 4th vehicle thru White Bear Lake Mitsubishi, 3 in the last 3 years Dennis Odonovan does an outstanding job for us and always looks out fo This Is our 4th vehicle thru White Bear Lake Mitsubishi, 3 in the last 3 years Dennis Odonovan does an outstanding job for us and always looks out for our needs. he is thorough and does a great job explaining the vehicle as well as other services offered. Whenever we need to use the service Dept they are always first class and have a clear understanding of what we need to get done. That combined with getting the issue resolved on the first time is another reason that we continue to support White Bear, Throw in Richard the G.M, Garret in finance and it is easy to understand why this is a top award winning Dealership. Congrats Dennis, Richard service and Garret for an OUTSTANDING job. And on a final note we stopped in approx a week earlier as we were in the area Dennis was with a client so we asked Stu to let him know that we would contact him in a day or two Stu said no problem and then reminded us of the double loyalty rebate that was in place We thought that was a nice touch So a BIG thank you to White Bear Well Done More

quick and easy i went just for a test drive, but i left with a car. The sales men are friendly and willing to work with you. They want you to be satisfied with you i went just for a test drive, but i left with a car. The sales men are friendly and willing to work with you. They want you to be satisfied with your purchase and they give you great customer service. I didnt feel any pressure to buy and they gave me the time to decide whether i wanted to buy or not. Great place! More

Great Service! I went in for an oil change on my 2011 Mitsubishi Outlander, Richard asked me how things were going with my outlander, I told him I love it, i only wi I went in for an oil change on my 2011 Mitsubishi Outlander, Richard asked me how things were going with my outlander, I told him I love it, i only wished it had 4-wheel drive for winter. He said let's see what we can do about that. I now have a 2015 Outlander! Steve was kind enough to bring my new car to IMED to have the hand control put in. Not very many people go out of their way to do that. I love my new Outlander! More

Amazing customer service So buying a vehicle is always nerve wracking , I've bought two vehicles previously from other dealerships and both were forgettable experiences . On b So buying a vehicle is always nerve wracking , I've bought two vehicles previously from other dealerships and both were forgettable experiences . On both occasions , I felt rushed and it seemed like the sales people just wanted to get me in and out , in the shortest of time possible and the whole experience felt really kinda cheesey and not at all personable . Needless to say , I did'nt return to either dealerships . My experience at Mitsubishi and dealing with the lovely Molly , was extremely different . Molly took the time to listen to what I wanted and it was a super easy and relaxed experience with her . Both Luke , one of the managers , and the finance employee were also extremely friendly and genuine . Molly followed up with me several times after I purchased my vehicle , making sure I was both happy with my car and that everything was running smoothly . Such a fabulous experience and I for sure felt both comfortable and confident . I would whole heartedly recommend this dealership to anyone I know who's in the market for a vehicle . More

Great Experience! Juan Cruz was super helpful in buying my first ever brand new car! He took the time to find the perfect fit for me. He listened to what I wanted and d Juan Cruz was super helpful in buying my first ever brand new car! He took the time to find the perfect fit for me. He listened to what I wanted and didn't try to sell me something else. He was able to find what I wanted and gave me a great deal. I wouldn't go any place else. Thank-you Juan and White Bear Lake Mitsubishi for the great experience. More

Excellent service Tim A. When above and beyond what I expected and just really listened! Thank you! I told them what I was looking for how much I had to spend and the Tim A. When above and beyond what I expected and just really listened! Thank you! I told them what I was looking for how much I had to spend and they listened and gave me exactly what I asked for and more. More