White Bear Lake Mitsubishi Suzuki
White Bear Lake, MN
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What a pleasent surprise! I had an upside down lease on a car that had a bow tie. I was willing to pay what I owed on the bow tie special but needed to get a larger vehicle for I had an upside down lease on a car that had a bow tie. I was willing to pay what I owed on the bow tie special but needed to get a larger vehicle for my family and the new addition, a four legged oaf. I stopped at several places in Forest Lake and in White Bear. Forest Lake wanted to empty my pocket of any money I may have and then loan me a lot more to purchase a base level manual AWD GPS unit. I walked away since the money didn't add up. I then moved to White Bear, I looked at every option that you can see from the driveway of White Bear Mitsubishi. The hippy special thought their cars were worth so much money that when we talked about a used manual compact their idea of dealing was to drop $50 off the top. I left, went to the Korean option down the road, they "don't have anything that cheap on the lot". I moved on to the well known Japanese company and bumped cars looking to attract a salesman that I could give my pocket full of cash to...no one would come talk to me. I left. Last stop White Bear Mitsubishi, I met Brian. He asked straight forward questions, I gave straight forward answers. He showed me an incredible option that was 2 years old with 50k on it and it still drove like it was brand new. I asked what doe the new version drive like? Brian simply stated, "let me get one for you to try." He did! He didn't even blink, he just simply got me a vehicle to try. I drove it and loved the car and bought it. The service was incredible, I never felt like I had to protect my wallet, if I said I don't want that option it was done, no further discussion. I bought a brand new Outlander with everything I wanted in options. WBM took care of the leased bow tie and actually gave me a better deal than I thought I would get, almost $7k better than the Forest Lake competitor. In the end I lightened the amount of money in my pocket but didn't spend the entire bank roll and I got an excellent new vehicle. Thank you Brian, I sincerely hope you see this because you made a purchase that most people dread into an enjoyable experience. More
Another Great Experience!!!!! My second time working with Jennifer, she's awesome to work with. This time we purchased a used car for our daughter!!!! A customer for life!!!! Than My second time working with Jennifer, she's awesome to work with. This time we purchased a used car for our daughter!!!! A customer for life!!!! Thanks Jennifer More
White Bear Mitsubishi Rockstars I found myself looking for a used car after totalling my 2009 Toyota Corolla hitting a deer on my way to work. I hate really the process of buying a I found myself looking for a used car after totalling my 2009 Toyota Corolla hitting a deer on my way to work. I hate really the process of buying a car and had already had a couple of not so great experiences at other dealerships. I knew exactly what I wanted and was pretty tired of other dealers not having the car I wanted and trying to sell me everything but what I was looking for. I also knew that I was set on used due to my budget. Enter Jonah Miller from White Bear Mitsubishi... Jonah actually listened to me and didn't try to sway me into buying something I wasn't looking for, like the other dealerships. He explained everything in detail and never stopped smiling the whole time. Even though I wasn't buying a brand new car, Jonah understood that it was "new to me" and treated my purchase with just as much respect. I had a loaner from another dealership and even though it was after 9pm when I finished my purchase, Jonah went out of his way to help me return that vehicle so I could drive home in my 2015 Chevy Sonic LTZ from White Bear Mitsubishi. The atmosphere of this dealership is amazing! The whole team is awesome, from sales to finance to the service department. Every employee I spoke to was friendly, courteous and bubbling with enthusiasm. I can't wait until my boyfriend is ready to get a new vehicle. We'll definitely be going back to Jonah and White Bear Mitsubishi! More
Dennis you are amazing. I stopped there to get my oil changed on my 2014 outlander sport and walked out with a 2016 outlander sport. with the amazing help of Dennis could not I stopped there to get my oil changed on my 2014 outlander sport and walked out with a 2016 outlander sport. with the amazing help of Dennis could not have done it without him and his knowledge and sincere way of helping you get what you want. will always refer to this dealer and salesman. More
Thank you Dennis for the great experience! I wanted to share my great experience in making my first Mitsubishi purchase with the help of Dennis O'Donovan. I visited the dealership this past wee I wanted to share my great experience in making my first Mitsubishi purchase with the help of Dennis O'Donovan. I visited the dealership this past weekend to test drive a 2016 Mitsubishi Outlander ES and was lucky to have connnected with Dennis. He did an outstanding job walking me through everything and answering my tons of questions. I came back Monday May 1 and now proud to say I'm a happy owner. Thanks Dennis! More
Excellent Service This was a great experience. Great people with an easy going atmosphere to help you make the right decision without pressure. Very accommodating to my This was a great experience. Great people with an easy going atmosphere to help you make the right decision without pressure. Very accommodating to my schedule and what would work for me. More
First Time Buyer, Made Everything Easy There's a reason that White Bear Mitsubishi is the #1 car dealership in Minnesota and that is because of the top notch buying and customer service exp There's a reason that White Bear Mitsubishi is the #1 car dealership in Minnesota and that is because of the top notch buying and customer service experience that I received when buying my new car. For starters my salesman, Phil Matheis, was amazing. I never felt like Phil was just trying to sell me the car as quick as possible, and I always felt like he had my best interests in mind. He listened to my wants and needs and was extremely responsive to emails, text messages, and calls at any time of day. Throughout the buying process, Phil was transparent and informative and made understanding every aspect of the deal and what I needed to do very easy. Not to mention he made sure my car looked amazing when I picked it up. Overall, my experience at White Bear Mitsubishi was seamless and trouble free. I got a great price on a very reliable car, interacted with very helpful and friendly staff members, and I even got a sweet stuffed Polar Bear with my car purchase. Highly recommend this dealer and salesman to anyone looking for a reasonably priced vehicle. Thank you Phil, I love my new car! More
Great service!!!! Our sales representative went above and beyond our expectations. We came in to pick up new truck and also drove away with a Outlander sport. We did ha Our sales representative went above and beyond our expectations. We came in to pick up new truck and also drove away with a Outlander sport. We did have a couple issues with truck and had to wait a couple of days to get it but Jennifer went out of her way (literally) to satisfy her customers!!! Kudos to you Jennifer!!!! More
Very good deal We had excellent experience on purchasing a new vehicle, sales person was very pleasant... Jennifer Rhoney Thx for your help......also store manage h We had excellent experience on purchasing a new vehicle, sales person was very pleasant... Jennifer Rhoney Thx for your help......also store manage help me thx More
Purchase 2016 Mitsubishi Outlander Sport We had excellent experience on purchasing a new vehicle, are sales person was very pleasant to work with and received good deal. Would recommend White We had excellent experience on purchasing a new vehicle, are sales person was very pleasant to work with and received good deal. Would recommend White Bear Mitsubishi to anyone. More