
White Bear Lake Mitsubishi Suzuki
White Bear Lake, MN
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They listened! Upon a recommendation from a friend, I thought I'd check out White Bear Mitsubishi. I'm glad I did, I have had a great experience. My last car purch Upon a recommendation from a friend, I thought I'd check out White Bear Mitsubishi. I'm glad I did, I have had a great experience. My last car purchase was from Tousley and was a very disappointing experience. I felt I was not valued as a customer during the purchase or afterward by the Autonation (Tousley's new name). I was in the market for a new car and so I decided to try White Bear Mitsubishi just down the road. Everyone there made me feel valued and like they want me to be a repeat customer. I purchased a new 2017 Outlander GT. The specific one I wanted was no where in state and so they intercepted one off the port of entry and rerouted it to Minnesota. I should get it next week. Even though I don't have the car in hand, I can still say this has been one of my best car buying experiences. Thank you Dennis O'Donovan, Richard Herod III and all the rest. More
White Bear is the Best: Everyone Else is Just All The Rest When buying a new vehicle, the last thing anyone imagines is that contacting a dealership is going to be an experience that affirms the good that exis When buying a new vehicle, the last thing anyone imagines is that contacting a dealership is going to be an experience that affirms the good that exists in humanity. However, for me, that's exactly the kind of experience I had at White Bear. Before committing to come in, I spent several hours calling every Mitsubishi dealership within a day’s travel of me. The professionalism and helpfulness of White Bear staff immediately made them stand out from the rest and the commitment and integrity that they followed through with places them in a class second to none. I worked with Ed by phone, Rob as my primary salesperson, and with Tom on completing the financing. Every single person that I met was as remarkably professional as they were knowledgeable on the cars I had questions about. At no point did I ever feel pressured into something I didn't want or see a need for. I was further impressed that White Bear not only lived up to the expectations we built while talking on the phone, but exceeded them on every front. Perhaps equally impressive is our new Outlander SLE Touring, to which all other vehicles we looked at pale in price, quality, features, and technology. Trading in my deeply loved Toyota Corolla S Plus seemed difficult when looking at other models, but when we test drove the Mitsubishi Outlander, it clearly outperformed in every way. With the comfort of an industry leading 100,000 mile, 10 year warranty, complimentary road side assistance, White Bear’s Extended life-time powertrain warranty, the optional life-time electronic component warranty we took advantage of, and the legendary reliability of Mitsubishi’s MIVEC 2.4 liter engine, upgrading seemed as effortless as it was obvious. In a world full of deals too good to be true, shady salespeople, and false promises, White Bear Mitsubishi is a bedrock of honesty and integrity. I have never been to a dealership more friendly, fair, helpful, honest, or full of brilliant individuals who live and breathe their industry. The pure unadulterated excellence they exhibited has earned them my customer loyalty for many years to come. More
Made the car-buying experience fun and stress-free! I purchased my first car, a 2017 Mirage SE, just last week and was incredibly impressed by the quality of customer service provided at this dealership I purchased my first car, a 2017 Mirage SE, just last week and was incredibly impressed by the quality of customer service provided at this dealership. We worked with Neil who was knowledgeable, patient, and attentive. I drove away feeling as though I got the best deal possible on a great car. The entire process was low-pressure, making it far more enjoyable than the traditional car buying experience. More
Another positive experience at Whitebear Mitsubishi We just purchased a 2008 Jeep Patriot from Dennis O`Donovan at Whitebear Mitsubishi. Same quality salesmanship as 2002 when we bought our 2002 Saturn We just purchased a 2008 Jeep Patriot from Dennis O`Donovan at Whitebear Mitsubishi. Same quality salesmanship as 2002 when we bought our 2002 Saturn. Keep up the good works guys and gals. More
What a pleasent surprise! I had an upside down lease on a car that had a bow tie. I was willing to pay what I owed on the bow tie special but needed to get a larger vehicle for I had an upside down lease on a car that had a bow tie. I was willing to pay what I owed on the bow tie special but needed to get a larger vehicle for my family and the new addition, a four legged oaf. I stopped at several places in Forest Lake and in White Bear. Forest Lake wanted to empty my pocket of any money I may have and then loan me a lot more to purchase a base level manual AWD GPS unit. I walked away since the money didn't add up. I then moved to White Bear, I looked at every option that you can see from the driveway of White Bear Mitsubishi. The hippy special thought their cars were worth so much money that when we talked about a used manual compact their idea of dealing was to drop $50 off the top. I left, went to the Korean option down the road, they "don't have anything that cheap on the lot". I moved on to the well known Japanese company and bumped cars looking to attract a salesman that I could give my pocket full of cash to...no one would come talk to me. I left. Last stop White Bear Mitsubishi, I met Brian. He asked straight forward questions, I gave straight forward answers. He showed me an incredible option that was 2 years old with 50k on it and it still drove like it was brand new. I asked what doe the new version drive like? Brian simply stated, "let me get one for you to try." He did! He didn't even blink, he just simply got me a vehicle to try. I drove it and loved the car and bought it. The service was incredible, I never felt like I had to protect my wallet, if I said I don't want that option it was done, no further discussion. I bought a brand new Outlander with everything I wanted in options. WBM took care of the leased bow tie and actually gave me a better deal than I thought I would get, almost $7k better than the Forest Lake competitor. In the end I lightened the amount of money in my pocket but didn't spend the entire bank roll and I got an excellent new vehicle. Thank you Brian, I sincerely hope you see this because you made a purchase that most people dread into an enjoyable experience. More
Another Great Experience!!!!! My second time working with Jennifer, she's awesome to work with. This time we purchased a used car for our daughter!!!! A customer for life!!!! Than My second time working with Jennifer, she's awesome to work with. This time we purchased a used car for our daughter!!!! A customer for life!!!! Thanks Jennifer More
White Bear Mitsubishi Rockstars I found myself looking for a used car after totalling my 2009 Toyota Corolla hitting a deer on my way to work. I hate really the process of buying a I found myself looking for a used car after totalling my 2009 Toyota Corolla hitting a deer on my way to work. I hate really the process of buying a car and had already had a couple of not so great experiences at other dealerships. I knew exactly what I wanted and was pretty tired of other dealers not having the car I wanted and trying to sell me everything but what I was looking for. I also knew that I was set on used due to my budget. Enter Jonah Miller from White Bear Mitsubishi... Jonah actually listened to me and didn't try to sway me into buying something I wasn't looking for, like the other dealerships. He explained everything in detail and never stopped smiling the whole time. Even though I wasn't buying a brand new car, Jonah understood that it was "new to me" and treated my purchase with just as much respect. I had a loaner from another dealership and even though it was after 9pm when I finished my purchase, Jonah went out of his way to help me return that vehicle so I could drive home in my 2015 Chevy Sonic LTZ from White Bear Mitsubishi. The atmosphere of this dealership is amazing! The whole team is awesome, from sales to finance to the service department. Every employee I spoke to was friendly, courteous and bubbling with enthusiasm. I can't wait until my boyfriend is ready to get a new vehicle. We'll definitely be going back to Jonah and White Bear Mitsubishi! More
Dennis you are amazing. I stopped there to get my oil changed on my 2014 outlander sport and walked out with a 2016 outlander sport. with the amazing help of Dennis could not I stopped there to get my oil changed on my 2014 outlander sport and walked out with a 2016 outlander sport. with the amazing help of Dennis could not have done it without him and his knowledge and sincere way of helping you get what you want. will always refer to this dealer and salesman. More
Thank you Dennis for the great experience! I wanted to share my great experience in making my first Mitsubishi purchase with the help of Dennis O'Donovan. I visited the dealership this past wee I wanted to share my great experience in making my first Mitsubishi purchase with the help of Dennis O'Donovan. I visited the dealership this past weekend to test drive a 2016 Mitsubishi Outlander ES and was lucky to have connnected with Dennis. He did an outstanding job walking me through everything and answering my tons of questions. I came back Monday May 1 and now proud to say I'm a happy owner. Thanks Dennis! More
Excellent Service This was a great experience. Great people with an easy going atmosphere to help you make the right decision without pressure. Very accommodating to my This was a great experience. Great people with an easy going atmosphere to help you make the right decision without pressure. Very accommodating to my schedule and what would work for me. More