White Bear Lake Mitsubishi Suzuki
White Bear Lake, MN
Filter Reviews by Keyword
By Type
Showing 844 reviews
Friendliest Staff, Fantastic Service Sig was on time & available for our appointment, patient, friendly, professional, & he knew his stuff. Other staff members were helpful, & personable; Sig was on time & available for our appointment, patient, friendly, professional, & he knew his stuff. Other staff members were helpful, & personable; car people, my new hero's! More
Glad we came in! My husband and I bought a 2016 Mitsubishi Outlander back in Sept 2016 with the help of Dennis O'Donovan. He was a very helpful man that didn't rush us My husband and I bought a 2016 Mitsubishi Outlander back in Sept 2016 with the help of Dennis O'Donovan. He was a very helpful man that didn't rush us into buying a car like most dealer does, nor did he put us into any kind of pressure of looking at any vehicle and having us sign paperwork. We thought we would love the Outlander but we decided to trade it back in for a different car. We haven't even own the 2016 Outlander for a year yet, came back to meet with Dennis again and he worked his magic along with their Finance team and they were able to use our previous down payment, plus the deals they had going on towards our new car. So basically, we payed nothing from our pocket. Dennis is an honest man who respects his customers. He may have a bit of a hearing problem at some point but Dennis has been with the company over 20 years! Too bad he's retiring in July 2018. He will be missed and Mitsubishi will soon lose a hard working man! If you need a new car, go to White Bear Lake Mitsubishi and ask for Dennis. Let Dennis know that we refer you! (TouBee Xiong & Nkau Xiong) Good Luck! More
Very pleased with the dealership Great prices and inventory with huge discounts. No.1 dealership. I am specifically impressed with Dennis. He gave me enough time and answered my queri Great prices and inventory with huge discounts. No.1 dealership. I am specifically impressed with Dennis. He gave me enough time and answered my queries. More
Excellent Experience When I arrived I let Jennifer know what I was interested in and she listened and made my experience exactly what I was hoping for. The whole experienc When I arrived I let Jennifer know what I was interested in and she listened and made my experience exactly what I was hoping for. The whole experience was quick and she made sure all questions were answered. I would recommend this dealership the best I have ever visited. More
Excellent experience At 51 years old, I have purchased a few cars in my life time- always hated the "game" you have to play with the sales staff and managers. Before going At 51 years old, I have purchased a few cars in my life time- always hated the "game" you have to play with the sales staff and managers. Before going to White Bear Lake Mitsubishi/Suzuki, I had been dealing on a Rav4 at different dealerships for about a month and it was like a visit to the dentist which lead me to the search of a different small SUV. I enjoyed the "no game" experience at White Bear Mitsubishi/Suzuki and actually felt like a got a decent deal on an overlooked small SUV (2017 Outlander Sport) that rated better than the Rav4 anyways. Jamie took care of the sales and Matt got me a better rate on financing than my bank could get me. For me, it was worth the two and half hour trip More
It was great Jennifer did a great job explaining everything I need to know. James and Richard did a perfect job to get me into the vehicle I wanted. Great experian Jennifer did a great job explaining everything I need to know. James and Richard did a perfect job to get me into the vehicle I wanted. Great experiance !! More
They listened! Upon a recommendation from a friend, I thought I'd check out White Bear Mitsubishi. I'm glad I did, I have had a great experience. My last car purch Upon a recommendation from a friend, I thought I'd check out White Bear Mitsubishi. I'm glad I did, I have had a great experience. My last car purchase was from Tousley and was a very disappointing experience. I felt I was not valued as a customer during the purchase or afterward by the Autonation (Tousley's new name). I was in the market for a new car and so I decided to try White Bear Mitsubishi just down the road. Everyone there made me feel valued and like they want me to be a repeat customer. I purchased a new 2017 Outlander GT. The specific one I wanted was no where in state and so they intercepted one off the port of entry and rerouted it to Minnesota. I should get it next week. Even though I don't have the car in hand, I can still say this has been one of my best car buying experiences. Thank you Dennis O'Donovan, Richard Herod III and all the rest. More
White Bear is the Best: Everyone Else is Just All The Rest When buying a new vehicle, the last thing anyone imagines is that contacting a dealership is going to be an experience that affirms the good that exis When buying a new vehicle, the last thing anyone imagines is that contacting a dealership is going to be an experience that affirms the good that exists in humanity. However, for me, that's exactly the kind of experience I had at White Bear. Before committing to come in, I spent several hours calling every Mitsubishi dealership within a day’s travel of me. The professionalism and helpfulness of White Bear staff immediately made them stand out from the rest and the commitment and integrity that they followed through with places them in a class second to none. I worked with Ed by phone, Rob as my primary salesperson, and with Tom on completing the financing. Every single person that I met was as remarkably professional as they were knowledgeable on the cars I had questions about. At no point did I ever feel pressured into something I didn't want or see a need for. I was further impressed that White Bear not only lived up to the expectations we built while talking on the phone, but exceeded them on every front. Perhaps equally impressive is our new Outlander SLE Touring, to which all other vehicles we looked at pale in price, quality, features, and technology. Trading in my deeply loved Toyota Corolla S Plus seemed difficult when looking at other models, but when we test drove the Mitsubishi Outlander, it clearly outperformed in every way. With the comfort of an industry leading 100,000 mile, 10 year warranty, complimentary road side assistance, White Bear’s Extended life-time powertrain warranty, the optional life-time electronic component warranty we took advantage of, and the legendary reliability of Mitsubishi’s MIVEC 2.4 liter engine, upgrading seemed as effortless as it was obvious. In a world full of deals too good to be true, shady salespeople, and false promises, White Bear Mitsubishi is a bedrock of honesty and integrity. I have never been to a dealership more friendly, fair, helpful, honest, or full of brilliant individuals who live and breathe their industry. The pure unadulterated excellence they exhibited has earned them my customer loyalty for many years to come. More
Made the car-buying experience fun and stress-free! I purchased my first car, a 2017 Mirage SE, just last week and was incredibly impressed by the quality of customer service provided at this dealership I purchased my first car, a 2017 Mirage SE, just last week and was incredibly impressed by the quality of customer service provided at this dealership. We worked with Neil who was knowledgeable, patient, and attentive. I drove away feeling as though I got the best deal possible on a great car. The entire process was low-pressure, making it far more enjoyable than the traditional car buying experience. More
Another positive experience at Whitebear Mitsubishi We just purchased a 2008 Jeep Patriot from Dennis O`Donovan at Whitebear Mitsubishi. Same quality salesmanship as 2002 when we bought our 2002 Saturn We just purchased a 2008 Jeep Patriot from Dennis O`Donovan at Whitebear Mitsubishi. Same quality salesmanship as 2002 when we bought our 2002 Saturn. Keep up the good works guys and gals. More