White Bear Lake Mitsubishi Suzuki

Quick service, friendly and thorough. Always great service, 2nd purchase from them. My kids purchased their car from them as well. Friendly, knowledge and extremely helpful. Will come bac Always great service, 2nd purchase from them. My kids purchased their car from them as well. Friendly, knowledge and extremely helpful. Will come back in the future. More

A/C not quite cool enough This is a new vehicle design so there is bound to be some areas of improvement. I have been working with the service manager on the heating and coolin This is a new vehicle design so there is bound to be some areas of improvement. I have been working with the service manager on the heating and cooling system with this vehicle, Eclipse Cross SUV. Although, things got off to a rough start with trying to get the heating to work correctly this past winter, Troy managed to eventually make things right and when we were on the same page things worked out great. Since I live 30+ miles from the dealership Troy was able to work out where a technician could meet in my area with a rental and swap cars to make the necessary repairs. This was a huge relief and worked out well. There are hopefully more technical service bulletins that will come out in 2019 to make this vehicle even better as the engineers gather more data on this brand new design for 2018. More

White Bear Mitsubishi has been our go to for years! My family has been going to White Bear Mitsubishi for years. They are truly the best. Honest, trustworthy and diligent. They always find the needs and My family has been going to White Bear Mitsubishi for years. They are truly the best. Honest, trustworthy and diligent. They always find the needs and wants and do it within our price range. It’s always a pleasure going there. From sales to service they can’t be beat. More

Great Experience Everyone was very accommodating and Courteous, very pleased! Would definitely recommend to others. Very nice waiting area, had a great selection of c Everyone was very accommodating and Courteous, very pleased! Would definitely recommend to others. Very nice waiting area, had a great selection of complimentary refreshments and free wi-fi. More

Good experience leasing my third Mitsubishi. A "ten"! Jason and Lana very helpful. Dealership very clean and comfortable even with some remodeling going on. Always a pleasure to deal with this d A "ten"! Jason and Lana very helpful. Dealership very clean and comfortable even with some remodeling going on. Always a pleasure to deal with this dealership. More

Oil change Friendly and speedy but always doing a great job. Love my Mitsubishi Outlander Sport Really like my Crystal Infusion service too. Me get takes as lon Friendly and speedy but always doing a great job. Love my Mitsubishi Outlander Sport Really like my Crystal Infusion service too. Me get takes as long as they say it will. More

Service Had a issue with Tranny Service. Came in after talking with Troy in Service Department, issue resolved. Happy Customer! I will return for future servi Had a issue with Tranny Service. Came in after talking with Troy in Service Department, issue resolved. Happy Customer! I will return for future service More

excellent the people at Mitsubishi are kind and they treat you like family and with respect I am enjoying my new car they gave a 2nd chance when no one else wo the people at Mitsubishi are kind and they treat you like family and with respect I am enjoying my new car they gave a 2nd chance when no one else would More

Very polite and courteous Great service. Sales and service have always been very pleasant to work with. I even had a great meet and greet with the bear. Thank you. Great service. Sales and service have always been very pleasant to work with. I even had a great meet and greet with the bear. Thank you. More

Excellent customer service - a few service quality issues I've been a customer of this location for 20 years, since it was a (terrible) Saturn dealership. Since becoming a Mitzi dealer, the customer service f I've been a customer of this location for 20 years, since it was a (terrible) Saturn dealership. Since becoming a Mitzi dealer, the customer service for the past 10+ years has been outstanding - one of the best businesses of any type in the area. All of the staff are always very polite and helpful, and I always walk away feeling good about the work I have done there. I won't take my Mitzi anywhere else for routine service or repairs! I've had great quality service over the years, at least 90% of the time. However, in the past 18 months, I and my son (who also has a Mitzi) have had a rash of repeat issues with some of the work performed there. We've both had our cars in multiple times (three times in my case) to fix brake squealing issues that are still not resolved. Most recently, I had a battery replaced incorrectly that has had to be fixed two more times in the past five months. In all cases, the staff have gone out of their way to try to fix the repairs again free of charge and have been sincerely apologetic. Unfortunately, this seems to be a pattern developing. I love this location and the people there, and I would still recommend it to anyone. If the service quality improves in the next year, I'll probably buy my next car there, too! More