White Bear Lake Mitsubishi Suzuki

Best Customer service (Electronic issue) My radio was only working intermittently and what I assumed was a fuse ended up being a lot more involved. To reprogram and replace the radio for my C My radio was only working intermittently and what I assumed was a fuse ended up being a lot more involved. To reprogram and replace the radio for my Chevy Cruz was quoted at $1240.00. The service representative went above and beyond to provide me the best solutions. He contacted GM to see if there were any recommendations and also reached out to a Chevy deal-ship for some insight on the subject. I'm completely happy with the stellar customer service. I am just bummed that I have had this car under a year and now I have no radio or ability to use my Bluetooth. My immediate response was what's the trade in value, but I realize I still owe a chunk of change and will have to live with it. These are the risks you take buying a used car and while I wish the solution was better! I would still recommend all my friends & family go to WBL Mitsubishi for any future car purchase or lease. Thank you, Michelle More

Road hazard repair They were so very nice as always. The repair was done promptly and courteously. I look forward to having my service needs met by a white bear Mitsubis They were so very nice as always. The repair was done promptly and courteously. I look forward to having my service needs met by a white bear Mitsubishi. More

Great service Came in for oil change and to look at cars, left with changed oil and a new car. Brian Mensching was great to work with, listened to what we were look Came in for oil change and to look at cars, left with changed oil and a new car. Brian Mensching was great to work with, listened to what we were looking for and worked with us to find a great car. Ed and KD were wonderful in explaining the financing options and helping us find a great deal. We purchased our cars from White Bear Mitsubishi since it was a Saturn dealership, wouldn't really want to go anywhere else. More

Simple and easy They worked hard finding the best available rate and explained things so easy to me. We love our new Mitsubishi eclipse cross and couldn't be happier They worked hard finding the best available rate and explained things so easy to me. We love our new Mitsubishi eclipse cross and couldn't be happier with the experience at White Bear Mitsubishi! More

Purchase My husband and I were considering purchasing a new vehicle and came to try out Mitsubishi Outlander. There was absolutely no pressure from the salesma My husband and I were considering purchasing a new vehicle and came to try out Mitsubishi Outlander. There was absolutely no pressure from the salesman. He listened to what we wanted and suggested a model to test drive. He made sure we were comfortable with our decision prior to making it final. Again, no pressure. Also, the finance person was easy to conduct business with in an expedient manner. More

very fast and friendly went in for an oil change and it only took 15 minutes. I usually had to wait an hour at my previous dealer. very happy with the service. went in for an oil change and it only took 15 minutes. I usually had to wait an hour at my previous dealer. very happy with the service. More

Loaner car I am stunning that I was getting loaner car with no cost me a penny from Mitsubishi and use for three weeks because Richard Herod 111 was felt that i I am stunning that I was getting loaner car with no cost me a penny from Mitsubishi and use for three weeks because Richard Herod 111 was felt that it is safe for me to use loaner car that my trade, old SUV was not safe to drive while waiting for my new purchase Outlander Phev 2019 to come. Very impressed and appreciated. He want me to feel safe until I get a new SUV. I had a wonderful experienced driving loaner car, Outlander Sport 2019. It helps me feel like I am accepted Mitsubishi vehicle in my new life. Many thanks! : )))) More

Great experience Thank you Richard Herold and Nancy Miller are an excellent job for showing me some cars for test drive and the price were good reasonable. I am satisf Thank you Richard Herold and Nancy Miller are an excellent job for showing me some cars for test drive and the price were good reasonable. I am satisfied with my new 2019 Mirage G4 and still love it. I would recommend this to Richard and Nancy. They are so friendly and know what you wanted to buy any vehicles.. Thank you, Richard and Nancy for all your time/help and so friendly with me. I really did enjoyed talking with Nancy Miller... Diana More

Above and Beyond! Service advisor went above and beyond what he had to do to make sure the issue was completed satisfactorily. New waiting area is real comfortable also Service advisor went above and beyond what he had to do to make sure the issue was completed satisfactorily. New waiting area is real comfortable also. More

Right on time Made appointment for service on vehicle and the guys gave me estimate of time to finish work and they were right on! Now if you only had cable on the Made appointment for service on vehicle and the guys gave me estimate of time to finish work and they were right on! Now if you only had cable on the nice big TV with the comfy chairs . . . More