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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,943 Reviews

3,943 Reviews of White Bear Acura Subaru - Service Center

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March 04, 2022

Customer service at this dealership is a great reflection of the now retired manager Sam Shoumann. Never have been to this location and felt like I don't matter or I was less that their top priority. Love More

by Chappy58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee, Jesse Wood
Mar 05, 2022 -

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your continued support!

March 03, 2022

Shawn was really help full with details and everything. He’ll go over all the fee, details, paperwork with you. More

by NARAK.CHOUN05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

White Bear Acura Subaru responded

We're glad Shawn provided a good experience for you! Thank you for your business and congratulations on your new ride!

March 02, 2022

When I arrived, I was told it would take 2 hours for an oil change. It took 2.5 hours and they didn’t wash my dirty car. I spent $40,000 + for my car at this dealership and believed I deserved prompt servi More

by Zoos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No idea who I worked with
March 02, 2022

Timely, efficient, clean facility, friendly and professional staff, well trained and highly skilled mechanics and technicians More

by TSIEFFERMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

White Bear Acura Subaru responded

Thank you for the kind words, we really appreciate it! We look forward to seeing you again!

March 01, 2022

Made appt & was taken care of immediately and broken door of glove compartment was fixed very quickly! Even washed my car 🚘! Thank you for the very good experience! More

by kathywerthmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Wood
Mar 04, 2022 -

White Bear Acura Subaru responded

We're glad everything worked out well for you and that our team was able to get everything fixed in a timely manner! Thank you for your business!

March 01, 2022

It was quick and easy and I got exactly what k wanted! Service was nice and they explained everything. More

by STENEEANTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Johnson
Mar 04, 2022 -

White Bear Acura Subaru responded

We're glad you to hear it! Thank you for your business!

March 01, 2022

Very professional, clean, and offered me coffee in their waiting area. Would recommend to other Subaru owners. More

by emma.campbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

White Bear Acura Subaru responded

Thank you for your business! We really appreciate it!

March 01, 2022

Easy to schedule, nice waiting area, prompt service. I appreciate the good service with a smile! More

by BALTZERKM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Mar 04, 2022 -

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

February 28, 2022

The services are nice and the waiting rooms are clean and have a lot of space to sit. More

by CHAW1111CHAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee, Jesse Wood
Mar 04, 2022 -

White Bear Acura Subaru responded

Thank you for the kind words, we really appreciate it!

February 28, 2022

Very helpful. Explained why adjustments were needed for good balance. Always like having a nice, clean car after a visit. More

by BL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesse Wood
Mar 04, 2022 -

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

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