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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,947 Reviews

3,947 Reviews of White Bear Acura Subaru - Service Center

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August 25, 2022

No appointment, no problem. Jesse got me in queue and I was done in less time than expected. Another good experience at White Bear Subaru. More

by Carbuyer Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Wood
Aug 26, 2022 -

White Bear Acura Subaru responded

We're glad Jesse provided a good experience and that our team was able to get you back on the road in a timely manner despite not having an appointment! Thank you for your business!

August 25, 2022

Everyone of the employees was very courteous and the facility was extremely clean and very orgsnized More

by BARBARAJEROME4
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Aug 26, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

August 24, 2022

They always provide excellent service and make sure to get me out in time for work! More

by jlhodnik@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2022 -

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

August 23, 2022

Thanks to Jesse in the Service Dept. for his attention to my vehicle. Also I appreciate being able to drive right in to the Express Service. More

by BFREY56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Wood
Aug 23, 2022 -

White Bear Acura Subaru responded

We're glad Jesse provided a good experience for you! Thank you for your business!

August 23, 2022

From customer service to the mechanics, all of the people at White Near Acura are great. I highly recommend them to everyone. We’re on our second car and would buy from them again and continue to have servic More

by mary.geisenhoff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2022 -

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your continued support!

August 21, 2022

Everyone treated me so politely. I came in unscheduled. They took care of me. I appreciated that they did not oversell me. More

by marlenerupp@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Wood
Aug 22, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that you didn't feel pressured into anything that was unnecessary! Thank you for your business!

August 21, 2022

I came away from my experience feeling like they were kind of scammy, they didn't feel trustworthy to me. I brought my Subaru in for an oil change and they suggested work that "needed to be done" that my More

by FfamSubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jesse Wood
Aug 22, 2022 -

White Bear Acura Subaru responded

Hi there. We would like to look further into your situation but we are having a hard time finding your RO. Would you be willing to respond privately with you name/phone number/VIN so we can see what happened? Thank you.

Aug 27, 2022 -

White Bear Acura Subaru responded

We were hoping to have the opportunity to connect with you, but have not received a response. Please know that any, and all work we recommend follows Subaru’s recommended maintenance schedule. The lights replaced on your vehicle are very difficult to access, which is why the cost reflects the charges. If we can be of further assistance please feel free to contact us.

August 21, 2022

I worked with Matt Jensen and he did an amazing job keeping me updated with my recent service work (news tires and 30k maintenance). The price was competitive in the marketplace. I'm always impressed More

by Steve T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2022 -

White Bear Acura Subaru responded

We're glad Matt provided a good experience for you and that we were able to get you a competitive deal! Thank you for your business!

August 19, 2022

My wife and I had a late lunch close to White Bear Subaru on a Friday; we had driven separately. She stated that she had an indicator light turned on in the dashboard screen. As we walked out to the parking More

by Culvero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2022 -

White Bear Acura Subaru responded

We're glad Mat provided a good experience for you and that he was able to get you in on such short notice. We hope the other shop was able to get you back on the road in a timely manner as well. Thank you for your business!

August 17, 2022

I travel a distance to have my vehicle serviced with Luther Subaru. They always take good care of my vehicle and straight up with any future needs for the car to prepare for. More

by Denise P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alissa Brogan
Aug 19, 2022 -

White Bear Acura Subaru responded

We're glad our team has always provided a good experience for you! Thank you for your business Denise!

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