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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,947 Reviews

3,947 Reviews of White Bear Acura Subaru - Service Center

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November 16, 2022

The staff was very nice and explained what was going to occur and approximately how long it would be. They finished sooner then expected so sorry I do not recall All the names I believe Matt was one, next More

by HBRIZUELA777
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

White Bear Acura Subaru responded

We're glad Matt and the rest of our team provided a good experience for you and that they informed you on what to expect! Thank you for your business!

November 16, 2022

everything about this dealership is perfect as humans can make it. will definitely continue with you More

by JNJMEYER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and we hope to keep delivering perfection! Thank you for your business!

November 14, 2022

My Impreza needed its thirty thousand mile check and servicing, and the service department did this in a friendly and efficient manner. More

by JIMWEILANTHRO
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience in servicing your Impreza! Thank you for your business!

November 14, 2022

Overbooked customer appointments and acceptance by service center of "walk-ins" doubled, tripled wait time - I spent half of my work day at the service center for what should have taken about an hour! More

by ljonesltt0605
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I don't remember
Nov 14, 2022 -

White Bear Acura Subaru responded

We're sorry for this experience. Would you be able to provide your name/phone number/VIN in a private response so we can reach out to you? Thank you.

November 13, 2022

Dee in service department went above and beyond when my car recently was in for service. More

by PJBECKERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2022 -

White Bear Acura Subaru responded

We're glad Dee provided a good experience for you! Thank you for your business!

November 13, 2022

Friendly knowledgeable staff that take time to listen to your concerns about your vehicle and assure you it will be looked into More

by jmmulhern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Brogan
Nov 14, 2022 -

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

November 13, 2022

This dealership is wonderful. Very helpful, professional & thorough. We got in on time and the job was finished on time as well. More

by jduppong413
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Leth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kelly Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Basho
Nov 14, 2022 -

White Bear Acura Subaru responded

We're glad everything worked out well for you! Thank you for your business!

November 13, 2022

I was very pleased with the service that I received at White Bear Acura and Subaru. More

by JONNEN31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Brogan
Nov 14, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

November 12, 2022

Great service and friendly, honest people. Easy to get appt. Thanks Subaru! Good communication by all staff. More

by Mary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
She was new. Don't remember her name
Nov 12, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

November 12, 2022

Bill Love is the best mechanic I have ever dealt with. He explained everything very well that he needed to do to someone who does not understand cars. More

by LISALOR813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Love
Nov 14, 2022 -

White Bear Acura Subaru responded

We're glad Bill provided a good experience for yo and that he explained everything thoroughly! Thank you for your business!

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