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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,946 Reviews

3,946 Reviews of White Bear Acura Subaru - Service Center

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March 25, 2023

Excellent customer service and nice people! Very helpful! Would highly recommend this dealership for any service for your vehicle! More

by KATHYMOLBERG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

March 25, 2023

Nina always takes good care of us and the needs of our Outback! In our opinion she's the best service writer. Management and mechanics are top notch, as well. Service is always done promptly and proper More

by TONIBEHLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2023 -

White Bear Acura Subaru responded

We're glad Nena and the rest of our team have always provided a good experience for you! Thank you for your business!

March 25, 2023

I received competent auto service on my 2003 Acura sedan where the mechanic correctly diagnosed and fixed a braking issue that a previous, 3rd party technician couldn't. More

by LUKEDUCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Mar 28, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were able to fix your issue! Thank you for your business!

March 24, 2023

Very thorough and considerate staff. Dealership is flexible with scheduling and are consistent with repair times More

by carolgemuenden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Mar 28, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

March 23, 2023

Friendly, answered all our questions, finished work ahead of time, very professional & easy to work with. More

by Tbirdpeterson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Brogan
Mar 24, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were able to get you back on the road in a timely manner! Thank you for your business!

March 21, 2023

Had oil changed in my Crosstrek xv and the next day I noticed the crush washer on the oil pan was weeping oil, I called service and They got my car in asap and replaced the crush washer nice and quick. More

by Biligh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Brogan
Mar 21, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good overall experience and that they were able to get you back in in a timely manner to fix the issue! Thank you for your business!

March 21, 2023

Made an appointment on their website. It was quick and painless. Waited in their lounge and they called me when it was done. Managed expectations well. I was told how long it would take a More

by DAVENLU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that you found the online appointment process easy! Thank you for your business!

March 21, 2023

It took a while to get my car but great service. Will keep coming back More

by jrm0155
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good overall experience! Thank you for your business!

March 20, 2023

Very nice, comfortable waiting area, good coffee and snacks. Good service. Nothing else to say. More

by NANNERPALMA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Brogan
Mar 20, 2023 -

White Bear Acura Subaru responded

We're glad everything went well for you and that you enjoyed the refreshments! Thank you for your business!

March 19, 2023

Too hard to reach someone by phone. If I want service too many transfers to reach service More

by juliano2580
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Wood
Mar 20, 2023 -

White Bear Acura Subaru responded

Hi there, we're sorry you had this experience. If you call our main line at 651-621-1100, they are our internal scheduling department and are in charge of all service scheduling for our Subaru and Acura departments. We hope this helps!

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