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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,945 Reviews

3,945 Reviews of White Bear Acura Subaru - Service Center

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February 02, 2024

Friendly and fast service on my 2017 Subaru Outback. I declined a couple of options until next month when I'll have more time. More

by baker57783
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2024 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

January 27, 2024

Charlie Chang explained how often my vehicle should have the oil changed based on the engine type. He showed me a picture of the alignment of the wheels & explained what happens to the tires when the alignm More

by KATHYROLLIE2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Chang
Jan 29, 2024 -

White Bear Acura Subaru responded

We're glad Charlie provided a good experience for you and that he explained some of the service required for your car! Thank you for your business!

January 21, 2024

Had my oil changed and tires rotated and that was all that was done. No one tried to get me to do other work that probably wasn't really needed. Fast service and everyone was very kind! More

by MARY-MILLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't recall the gentleman's name
Jan 22, 2024 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 29, 2023

As always, everybody was courteous and helpful. My Subaru was serviced quickly and I received a complementary car wash. More

by Bob Lehner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 01, 2024 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 22, 2023

The appointment went well. The service advisor reviewed my maintenance history, advised me what actions they would take including a whole vehicle inspection. It took about an h More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Je
Dec 23, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 22, 2023

I trust this dealership to service my car. They recommend items that need to be addressed and they have caused me to ever doubt their judgement. More

by procow57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 20, 2023

Easy to work with dealership. Attentive and prompt transaction. Pleasure doing business with them. And wonderful new Subaru! More

by dash1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 18, 2023

I had an ongoing problem with the battery going dead. I made an appointment then wrote them a letter explaining exactly the timeline and frequency of its occurring. When I brought it in everything was More

by WINTONF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Boehlke. Since the car was left there I don't know who did the work.
Dec 18, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that they were prepared for you each time you came in! Thank you for your business!

December 15, 2023

Staff is always helpful and friendly! They greeted me immediately. Service was fast and easy. More

by carol16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

December 11, 2023

Get ready for a shakedown. If they can find a problem with your car, they will. My car is less than three years old and they insisted I needed a lot of unnecessary work. If the More

by BILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I didn’t get a name, and he wore his hat over his face.
Dec 12, 2023 -

White Bear Acura Subaru responded

We are sorry to hear that your experience was not what you expected. We have tried to reach you in order to look into your concern, but have not heard back with contact information. Please understand that it is our obligation to present all items that are needed for both repairs and factory recommended maintenance. We do not require or push you to repair or maintain your vehicle, however we do feel it necessary to inform you of what is needed. If you have further questions or would be ok speaking with us please contact one of our Service Supervisors to discuss further.

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