White Bear Acura Subaru - Service Center

I have been going to the Acura Servcie Department for years. All of the service individuals are outstanding. Chris Boehlke, Tom Merritt, Keng Yang, Mychal McKittrick and Ken all give OUTSTANDING Custom years. All of the service individuals are outstanding. Chris Boehlke, Tom Merritt, Keng Yang, Mychal McKittrick and Ken all give OUTSTANDING Customer Service. They are resourceful, helpful - They run a great service center and take care of their clients very well. Highly recommend! More

Outstanding service and follow through make White Bear Acura and Subaru a great place to buy a car. Service is great too and the staff goes out of their way to help and make sure things are done well. The Acura and Subaru a great place to buy a car. Service is great too and the staff goes out of their way to help and make sure things are done well. The staff is fast, efficient, and very helpful. I will return to them when I need service on my car. More

Friendly, efficient, honest. Comfortable waiting room and free beverages and pastry. Everyone is professional and pleasant. Repair is done right the first time. They keep you informed on progress of repair free beverages and pastry. Everyone is professional and pleasant. Repair is done right the first time. They keep you informed on progress of repair and cost. Then while paying the bill, my newly washed car is heated and waiting at the door for me. More

Whenever my car has needed service, White Bear Acura has handled it professionally, with as little "pain" as possible. Recently, I needed to have some maintenance and repairs done to my car. The service dep handled it professionally, with as little "pain" as possible. Recently, I needed to have some maintenance and repairs done to my car. The service department checked me in & I was able to drive off with a loaner within 15 minutes. As Ken, the service manager said, "we want to make your life the least disruptive as possible" How's that for trying to make the dreaded car repair situation "painless"? Any questions I had, Ken patiently answered & explained in further detail. He always kept me in the loop. A comment on the word choice to describe PRICE. Can anyone honestly say that ANY price is "excellent"? I would say that the price was very competitive for dealership. I may have paid a little more than going to some garage, but I NEVER would have had the service & confidence that everything was done right. AND I know that if, by chance something wasn't right after they fixed it, they would take it in again & make it right. My car is driving like a new car....I'm very happy & satisfied. All of the people at White Bear Acura are real pros, from the clean & organized check-in area, to paying the bill in the accounting department. More

This is my third Subaru (2011) and I have had all of them-('05 & '08) serviced exclusively at WBS and never had a problem with service or quality of work. They are quick to explain any problems they ma them-('05 & '08) serviced exclusively at WBS and never had a problem with service or quality of work. They are quick to explain any problems they may have encountered and what might need attention. The waiting area is great, and I especially like the Starbucks Coffee and pastry which is always available. The wide screen TV and ample newspapers also make the time fly by- It is also nice to have the car washed and parked right outside the door when the work is completed. It is a pleasure to have my car serviced at WB Subaru-they are efficient, courteous and I will continue using them into the future. More

Every time I visit this dealership I've had a great experience. They are friendly and efficient and everything you would hope to find when someone works on your car. They definitely understand that peo experience. They are friendly and efficient and everything you would hope to find when someone works on your car. They definitely understand that people's time is limited and do a great job of getting customers on their way. Thanks, White Bear Acura! More

When I called to set up the appt. I asked how much a 30,000 mile service would cost I was told it would be $380.00. Opon dropping the car off for the service we were told the service would cost over $52 30,000 mile service would cost I was told it would be $380.00. Opon dropping the car off for the service we were told the service would cost over $525.00!! Then there were additional charges incurred whithout any authorization by us for those charges! A phone call would have been appreciated, but no attempt was made. In the future we will be taking our Suberu elsewhere. More

The service was great for identifying/repairing a slow tire leak. This problem had been bothering me for a few months. Previously I took my Forester to a different Subaru dealer in the twin cities area, b tire leak. This problem had been bothering me for a few months. Previously I took my Forester to a different Subaru dealer in the twin cities area, but they did not find/fix the problem. White bear Subaru did a great job on finding the problem and fixing it. More

They were very helpful, the Mechanic I worked with helped adjust all of the bars before I went and got my new luggage box. Then I came back and we adjusted it again with the new box and talked about helped adjust all of the bars before I went and got my new luggage box. Then I came back and we adjusted it again with the new box and talked about the car. I discovered I was driving it wrong in the snow and he showed me what I was doing wrong. Very thankfull More

My 2007 Subaru with 23,000 miles on it was shifting rough in the cold weather. I brought it in to the service department, and after some investigation they said it needed a new transmission which would be c in the cold weather. I brought it in to the service department, and after some investigation they said it needed a new transmission which would be covered by the warranty. It took about a week or more to order the transmission and get it installed, but in the meantime they gave us a 2011 Subaru as a free rental. Keng was very good about keeping us informed of the progress of the repair. I actually am much more impressed with the service department than I am with the car itself. All our previous visits have been as positive. More