White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,957 Reviews of White Bear Acura Subaru - Service Center
Check Engine Light Check engine light was fixed on the first visit ant no cost on my 2016 Outback by replacing the gas cap. It came back on a few days later, but there Check engine light was fixed on the first visit ant no cost on my 2016 Outback by replacing the gas cap. It came back on a few days later, but there was no time in the work schedule. He arranged for a date at my convenience (driving the car in the meantime would do no harm) and a loaner. Techs could not find a definitive fix, but the light is out. Dee is the one I want to deal with. More
Quality work The two calls and service emails to White Bear Subaru Service, got me an appointment but when I arrived there was confusion about why I was there. The two calls and service emails to White Bear Subaru Service, got me an appointment but when I arrived there was confusion about why I was there. I appreciate that JB took a rapidly deteriorating situation and turned it around to a positive service experience. I the service I desired efficiently and at the expected cost. More
All done as expected and more-Takada recall service. Work was done exactly as expected. Completed when promised. Couldn’t even tell they disassembled a major portion of the dash. Car was returned Work was done exactly as expected. Completed when promised. Couldn’t even tell they disassembled a major portion of the dash. Car was returned to me cleaner than when i brought it in. Very nice new facility and amenities. Very pleased. More
Oil change, routine check Wonderful, friendly service and fast and efficient. Love the new place. I think the gal that helped me was Nicole, whoever she was she was so nice an Wonderful, friendly service and fast and efficient. Love the new place. I think the gal that helped me was Nicole, whoever she was she was so nice and so helpful. Makes me look forward to coming back. More
I would like quicker follow up to problem repairs. I did not get automatic follow up when repair was going to be done. Service writer never answered his phone, I had to leave a message. I did not get automatic follow up when repair was going to be done. Service writer never answered his phone, I had to leave a message. More
Excellent service My Subaru’s front tire had a screw lodged in, causing slow air leakage. Service staff did an excellent job fixing it for me, and James was most courte My Subaru’s front tire had a screw lodged in, causing slow air leakage. Service staff did an excellent job fixing it for me, and James was most courteous and helpful. More
Service and Parts folks are the best! I didn't buy my Subaru there (I got a "buddy deal" at another Luther dealership) but White Bear is closer to my home, so I decided to try them for par I didn't buy my Subaru there (I got a "buddy deal" at another Luther dealership) but White Bear is closer to my home, so I decided to try them for parts. The parts guy (sorry, I don't know his name) came out to my car with me to make sure I was getting the right parts - "above and beyond" in my experience. In light of that, I decided to check with their Service Department regarding having a remote start installed. They were $300.00 less expensive than I'd been quoted elsewhere, and when I had it done they were quicker than I'd been told. The price was also another $12.00 under what I'd been quoted. Even though I'd just a Legacy and was not in the market for another Subaru (yet) - and made that plain - the sales guys were very friendly (I'd even say "jovial") end made me feel welcomed, and welcome to just hang around a bit and chat about cars. All-in-all, a very friendly, efficient, helpful and professional staff. More
Brand new service center!!! The whole experience from the appointment call, arriving, car service provided, to driving out, was exceptional. James made sure the car was finished, The whole experience from the appointment call, arriving, car service provided, to driving out, was exceptional. James made sure the car was finished, with full vacuum and wash, by the time I needed to pick up my kids from school. Tune up was well done, all check points covered. The whole service area is brand new, with automatic doors, heated car drop off area, comfortable desk check in, amazing lounge with TV's, private desks, living room style seating, stocked beverage and snack bar, separate kid's area, new bathrooms. I got so much work done. Go Subaru. More
The Staff of Whit Bear Subaru is the reason I return I visited for service this time. The visit was pleasant and the service was good. I need to say that I love the Subaru vehicles I have owned. I am not I visited for service this time. The visit was pleasant and the service was good. I need to say that I love the Subaru vehicles I have owned. I am not a fan of Subaru of America though, due to its (lack of) integrity in warranty issues. I don't know how much I trust the Luther dealerships either. The staff of White Bear Subaru is the ONLY reason I return. The staff is the reason I purchased another Subaru and am willing to return to a Luther dealership. Greg went above and beyond to ensure that I received the warranty service that was fair. If it wasn't for Greg I would not have returned to Subaru or any Luther dealership. The staff is the only reason I am willing to deal with either. (purchased my last car from Scott Sprecher, he is great to deal with as well) More
Excellent car care everything about having a 50 60,000 car tuneup was excellent. My conversation scheduling the appointment, my greeting when I took the car to the se everything about having a 50 60,000 car tuneup was excellent. My conversation scheduling the appointment, my greeting when I took the car to the service area, getting a temporary car, the call to let m know the work was completed, and the car wash before I picked up the car. Excellent! More