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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,945 Reviews

3,945 Reviews of White Bear Acura Subaru - Service Center

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May 31, 2023

I tried to reach Dee several times about helping me to get a claim going for towing incident with the city. However he never responded. More

by TXHEE.XIONG
Recommend Dealer
No
Employees Worked With
Dee Dhanraj
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023

Everything was great! White Bear Subaru does a fantastic job taking care of their customers! More

by SETH_VANDERLOOP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Seth Vander Loop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Leth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kritzeck
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

White Bear Acura Subaru responded

We're happy to help! Thank you for your business!

May 29, 2023

Very responsive. Listened carefully to my concerns and asked on them providing me any explanation of my concerns. More

by TCGAFFY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Wood
May 29, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

May 29, 2023

Friendly and easy, glad they were able to find the problem. Thank you I will recommend to my friends and Family members. More

by LOOKUPWTL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

May 29, 2023

Having the text option to chat in real time about the progress on the repairs was nice especially since it took 6 days. That would not of been acceptable if a courtesy car was not given. All explanations More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2023 -

White Bear Acura Subaru responded

While we wish the repair time didn't take as long, we're glad our team provided a good overall experience for you! Thank you for your business!

May 28, 2023

Oil change done. Check list done. I asked for time to be changed which was not done. Mirror settings were changed. The service was less satisfactory than usual More

by francem959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Name not given
May 29, 2023 -

White Bear Acura Subaru responded

We're sorry you had this experience. Please stop by next time you're in the area and we'd be happy to change the time for you. Thank you for the feedback and we will do better next time.

May 28, 2023

My cross trek was due for its 60,000 mile service. Dee was friendly and professional, as was the rest of the service department staff that I dealt with. More

by DAWNRDL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

White Bear Acura Subaru responded

We're glad Dee and the rest of our team provided a good experience for you! Thank you for your business!

May 27, 2023

Jake was helpful and responsive. He explained all details and any questions I had at the time of my service. More

by VANHORNESM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
May 29, 2023 -

White Bear Acura Subaru responded

We're glad Jake provided a good experience for you and that he answered all your questions! Thank you for your business!

May 27, 2023

Always a great experience at WB Subaru; professional, competent and courteous staff that clearly knows the meaning of customer service. Work performed at high level of satisfaction and in as timely a ma More

by Kalata, Gail
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yvonne Vollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Max Knutson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Knutson
May 29, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

May 26, 2023

This dealership building is clean and modern with easy access to the service area drive in. Staff is readily available and responsive. The check-in area has easy access and the waiting area is modern wit More

by CECILY.LAWSON4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that you found the waiting area conformable! Thank you for your business!

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