White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,945 Reviews of White Bear Acura Subaru - Service Center
I had the 2nd front coil spring break within a year on my Impreza sport. WB Subaru found the part and scheduled me the next day to have it repaired. They also gave me a discount on balancing the wheels sin Impreza sport. WB Subaru found the part and scheduled me the next day to have it repaired. They also gave me a discount on balancing the wheels since I had had it done less than a month before. And they completed the job in less time than estimated. While the staff was great, my Impreza is over 7 years old with 25,000 miles. I don't drive when there is snow/ice/road salt on the roads and I have a garage. The first coil spring broke last August and the 2nd one in June. Plus miscellaneous recalls like the key sticking in the ignition. My previous Subaru Forester was a good car, but the Impreza makes me wonder if my next car will be a Subaru. With the low mileage and lack of used car inventory, it's still worth too much to get rid of, but I discourage everyone I know from buying this model. More
The personnel, Yvonne, Tim and Matt in particular, are superlative. Their knowledge, work ethic, attention to detail and follow-up is exceptional. They are superior ambassadors for the dealership and the superlative. Their knowledge, work ethic, attention to detail and follow-up is exceptional. They are superior ambassadors for the dealership and the Subaru brand. More
Great dealership! I just bought my second Acura from them and referred my husband who bought his first!! I just bought my second Acura from them and referred my husband who bought his first!! More
Just a simple oil change. Also then requested tire rotation. Staff is great, efficient and very pleasant to deal with. Tech recommended air filter change, I requested the char Also then requested tire rotation. Staff is great, efficient and very pleasant to deal with. Tech recommended air filter change, I requested the charges broken down for labor & parts, and was provided with that information immediately, made it easy to make the decision to go ahead with their having them do the replacement, process time and expense of doing it myself Guest lounge area is very pleasant and convenient. Overall, excellent service experience, primarily because of excellent and well trained staff who are clearly like their jobs. More
Jake is always great to deal with—knowledgeable, professional, thorough. I make a point of dealing with him if he's availible. 3 Acuras (mine) and 5 Subarus (wife's) on now [kudos to Sam Basho!!] professional, thorough. I make a point of dealing with him if he's availible. 3 Acuras (mine) and 5 Subarus (wife's) on now [kudos to Sam Basho!!], we still deal exclusively with WB Acura Subaru for service. It has gotten a good deal more expensive in the last couple years, but the work is always excellent, thorough, and detailed. Excellent experience for almost 30 years! More
I purchased my Subaru Outback from. White Bear Subaru and have consistently had it serviced there. White Bear Subaru and have consistently had it serviced there. More
Buying our first non-Ford (truck) vehicle was a learning experience and White Bear Subaru made our selection process easy and non-pressured. Several trips, several test drives, and we realized that our pre experience and White Bear Subaru made our selection process easy and non-pressured. Several trips, several test drives, and we realized that our preconceived choice of Outback would have been great 20 years ago. The Ascent Touring we purchased is perfect! More
Absolutely the best dealer experience I’ve had in 30 years of purchasing vehicles without a doubt! years of purchasing vehicles without a doubt! More
Customer service is always wonderful. Staff is always pleasant. They answer all my questions. Always get service done in a timely manner. Staff is always pleasant. They answer all my questions. Always get service done in a timely manner. More