White Bear Acura Subaru - Service Center

I have been very impressed with all that I have been in contact with. I look forward to continuing the relationship. contact with. I look forward to continuing the relationship. More

Usually great service, but sometimes forget to reset the dashboard of my car back so I can see speed, other guides that flash up are gone. Ask them to correct, and they always make sure things are working dashboard of my car back so I can see speed, other guides that flash up are gone. Ask them to correct, and they always make sure things are working before I leave. More

Appointments don’t seem to mean anything. I felt ignored. They were too busy to acknowledge me. At other times when they weren’t busy, they still didn’t acknowledge me. One time they took my I felt ignored. They were too busy to acknowledge me. At other times when they weren’t busy, they still didn’t acknowledge me. One time they took my keys to move my car even before I had checked in. I don’t like coming here for service, but I do it for the sake of convenience. More

If I didn’t have a service package that I got with my car I wouldn’t use the dealership service. It seems to take longer than it should to do simple things and I can understand you’re busy but give me an acc I wouldn’t use the dealership service. It seems to take longer than it should to do simple things and I can understand you’re busy but give me an accurate wait time and update me if need be!! Last visit just an oil change told 2 hrs max sat in the waiting room for 3 hours with no update !!! More

I have always had friendly personnel assist me at White Bear Subaru. The service department has always done good work. When leasing my Subaru Outbacks, the sales personnel are also friendly, try to as Bear Subaru. The service department has always done good work. When leasing my Subaru Outbacks, the sales personnel are also friendly, try to assist you with any problems, and go out of their way so that you leave feeling like you have had good experience. More

Fairly expensive, but nice amenities. They always forget to put the mileage sticker in my car to remind me when to come back. Also when they wash the car, they leave water on it which mak They always forget to put the mileage sticker in my car to remind me when to come back. Also when they wash the car, they leave water on it which makes it look worse with water marks all over the car instead of blowing the water off. Trading speed for quality is no good More

Not very helpful or thorough in diagnosing and fixing problems with my suburu. Disappointing at best. problems with my suburu. Disappointing at best. More

1 - Service was reserved for my '20 Outback XT, including a windshield replacement with Eyesight calibration. No information was provided to point me (an owner that had a prior service visit with windshield a windshield replacement with Eyesight calibration. No information was provided to point me (an owner that had a prior service visit with windshield replacement without the need for a separate appointment), to a related entity, Luther Collision & Glass, for a separate appointment before arriving at the dealership. This added 3 days to service the car. 2 - Request for a replacing a simple snap-on plastic cap resulted in replacement of the cap, but two additional components (not asked to be replaced & already replaced by me 2 months earlier) were also replaced and billed. This was corrected at my request. 3 - Quality of repairs and replaced components has been very good to date. More