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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,965 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,965 Reviews of White Bear Acura Subaru - Service Center
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February 15, 2025
Charlie was wonderful! !! Helpful , knowledgeable and personable!! He answered all of my questions as well being very thorough with exposing work that was done ! !! Helpful , knowledgeable and personable!! He answered all of my questions as well being very thorough with exposing work that was done ! More
by gailkailey
Employees Worked With
Charlie
February 07, 2025
Professional service department and took the time to review future vehicle maintenance. Accommodated my needs to have a loaner Outback while my vehicle was in the shop +6 hours. Video of additional repa review future vehicle maintenance. Accommodated my needs to have a loaner Outback while my vehicle was in the shop +6 hours. Video of additional repairs from the technician was helpful. No complementary car-wash, but it was due to ongoing shop construction. More
by RTB
Employees Worked With
January 23, 2025
Service department is great, very personable and knowledgeable. But, the marketing staff are non-approachable. knowledgeable. But, the marketing staff are non-approachable. More
by JM
Employees Worked With
January 18, 2025
Service was quick and efficient. The worker who helped me was kind and got me situated promptly. The worker who helped me was kind and got me situated promptly. More
by lauren.thompson2228
Employees Worked With
January 07, 2025
Coupon saved me $20 on oil change. Nice waiting area. I’ve been their customer since buying first Subaru in 1997. Car wash was off line though. Nice waiting area. I’ve been their customer since buying first Subaru in 1997. Car wash was off line though. More
by rfcampbell
Employees Worked With
December 24, 2024
They are too busy looking for high cost repairs to do. I paid over $2500 and the dealer did the 90k service, but didn’t even address the TPMS tire light. The service representative said that since I didn’ I paid over $2500 and the dealer did the 90k service, but didn’t even address the TPMS tire light. The service representative said that since I didn’t mention it to him, he didn’t think it was worth his time to look into. What kind of multi point inspection is this? Then, he said that the TPMS sensor needed to be replaced and quoted me $250 for replacing 1 sensor. I went to a tire shop today and they said there is nothing wrong with the tire sensors. The TPMS light is off and I did not have to pay for anything. More
by Kimx2933
Employees Worked With
December 06, 2024
I really appreciate the mechanic doing an actual video that they send to my phone as he inspects the car and does measurements on brake pads, etc. that they send to my phone as he inspects the car and does measurements on brake pads, etc. More
by jackjava
Employees Worked With
November 27, 2024
I needed some special consideration due to heavy care-giving duties. Nena was amazing at getting me in and out in time to get back for the hospice sitter. Her kindness and care during a time of im care-giving duties. Nena was amazing at getting me in and out in time to get back for the hospice sitter. Her kindness and care during a time of immense stress for me will not be forgotten. This is yet another reason (among many) I continue to do all my servicing at White Bear Lake Subaru. They not only cared about my car but they cared about me. More
by k2019
November 26, 2024
Service Director was personable, knowledgeable, and provided practical recommendations for servicing my vehicle. I liked the video review of the vehicle's undercarriage and engine compartment. Also, a provided practical recommendations for servicing my vehicle. I liked the video review of the vehicle's undercarriage and engine compartment. Also, appreciate the alignment check when registering the vehicle for service. More
by KiaSorentoOwner
Employees Worked With
Melanie 5 Star
