White Bear Acura Subaru - Service Center

work finished but not on schedule I specifically scheduled a certain time for my appointment and confirmed with the service agent that it would take 1 hr. I walked around in cool damp I specifically scheduled a certain time for my appointment and confirmed with the service agent that it would take 1 hr. I walked around in cool damp weather (due to corona virus) for an hour and a half, returned and found my car hadn't even gone into the shop. I had other commitments that day as well so it was just inconvenient and NOT urgent but they said they had a deadline to get my radio/core switched out or Subaru would charge them $900. That seemed ridiculous and unyielding considering the social distancing restrictions in Minnesota. So I feel like i went there to help them out with the corporation but I was made to wait two hours instead of one. More

Another fantastic experience! Thanks to Nena at White Bear Subaru's service department for taking care of my needs so quickly and professionally. During the pandemic, I decided to Thanks to Nena at White Bear Subaru's service department for taking care of my needs so quickly and professionally. During the pandemic, I decided to get my oil changed rather quickly. Seeing to my needs and getting me out the door in less than 30 minutes was fantastic. It is truly the reason why we will be leasing another Subaru at the White Bear dealership. Thanks to all! Richard Peterson A very satisfied customer More

Excellent I was very pleased with re. who respectfully clarified with me the interpretation of a rival's advertisement that I misread. He listened as I called I was very pleased with re. who respectfully clarified with me the interpretation of a rival's advertisement that I misread. He listened as I called the rival company and discuss the issue. I appreciate his professionalism. More

Recall Service was fast and efficient. I appreciated the attention to detail and being updated as I waited. Ue was very professional and helpful. Thank yo Service was fast and efficient. I appreciated the attention to detail and being updated as I waited. Ue was very professional and helpful. Thank you. More

Peng Lee was very friendly and willing to help me. Great customer service Peng Lee. Thank you for your service. Willing to recommend Peng Lee. customer service Peng Lee. Thank you for your service. Willing to recommend Peng Lee. More

Everyone is so pleasant and knowledgeable! It’s always a pleasure to do business with you. Everyone is so helpful and knowledgeable. Always get in and out quickly and with a clean car! It’s always a pleasure to do business with you. Everyone is so helpful and knowledgeable. Always get in and out quickly and with a clean car! More

Great service Team The service team is professional, efficient and good communicators regard service. I never feel that my car wasn't taken care of. I really appreciat The service team is professional, efficient and good communicators regard service. I never feel that my car wasn't taken care of. I really appreciate the car wash after its been serviced. More

Another great service experience Great customer service is what I have come to expect here and once again they delivered. I really appreciate that Dee took the time to explain the pro Great customer service is what I have come to expect here and once again they delivered. I really appreciate that Dee took the time to explain the problem my car was experiencing and I also appreciate that he offered a more economical way to resolve the problem, putting my satisfaction before the dollars - that's 5 star service to me. More

Nice Work! Work was done Fast and Efficiently! Thanks for the hard work! Will see you again when further work is needed! Thanks, again and take care! Work was done Fast and Efficiently! Thanks for the hard work! Will see you again when further work is needed! Thanks, again and take care! More

30,000 miles check up They performed the work required for a 30,000 miles check up plus identified the battery needed replacing. When I got my car fixed, they had also cle They performed the work required for a 30,000 miles check up plus identified the battery needed replacing. When I got my car fixed, they had also clean and vacuum it. More