White Bear Acura Subaru - Service Center

Extraordinary dealership! I am 80 years old and have purchased/leased vehicles all my life. This is the first time I have had to do it by myself, since my husband passed. Whi I am 80 years old and have purchased/leased vehicles all my life. This is the first time I have had to do it by myself, since my husband passed. White Bear Acura Subaru is outstanding. My salesperson was sensitive to my needs, the sales manager was so helpful in explaining various parts of the buying experience and the entire staff was pleasant. They went out of their way to make sure I was taken care of. My first service appointment was during the Covid 19 season and after explaining I had no way to get my new Outback (which I love by the way) to the dealership and was nervous about being in their lovely waiting room, they arranged for me to use the concierge service. It was flawless. Car came home disinfected and ready to be driven in a very timely manner! I will deal only with White Bear Acura Subaru for the rest of my vehicles. They are an outstanding group of people. I received wonderful and personal attention from the moment I first entered the showroom! Marge Hutsell More

70,000 mile service Great service. I did not have an appointment but was in and out in less than an hour. Manya is excellent service rep. Overall experience, excellent. Great service. I did not have an appointment but was in and out in less than an hour. Manya is excellent service rep. Overall experience, excellent. More

David Walton was professional, knowledgeable, helpful, trustworthy, he went above and beyond to help me get some answers that I’d been asking for for months from the service department. He connected with trustworthy, he went above and beyond to help me get some answers that I’d been asking for for months from the service department. He connected with STARLINK and helped me get problems resolved. More

The people here are so informative and very patient. They are willing to explain what is wrong with your car to you without judging you and gives you their most honest opinion. are willing to explain what is wrong with your car to you without judging you and gives you their most honest opinion. More

I didn’t have an appointment for an oil change but I received excellent, fast and courteous service. I also appreciated that everyone had masks and wore them. received excellent, fast and courteous service. I also appreciated that everyone had masks and wore them. More

Still have not fixed my numerous electrical problems. I have brought it in to BC service and WBL at least 6 times. I am Not happy. have brought it in to BC service and WBL at least 6 times. I am Not happy. More

James was very helpful in getting our 2014 RDX in for the 100,000 mile maintenance that it was overdue for. Made the experience as easy as it could be for us. 100,000 mile maintenance that it was overdue for. Made the experience as easy as it could be for us. More

I wouldn't go anywhere else White Bear Acura Subaru has alway given me the very best service, no matter what the need. I have never been disappointed with their friendly cooperat White Bear Acura Subaru has alway given me the very best service, no matter what the need. I have never been disappointed with their friendly cooperative helpful assistance. More

Efficient and Professional We just had our first oil change on our 2020 Crosstrek. Peng in Service was great to work with. He greeted us with a smile and quickly prepared our We just had our first oil change on our 2020 Crosstrek. Peng in Service was great to work with. He greeted us with a smile and quickly prepared our vehicle with a steering wheel covering, temporary floor mats, and advised us that the service would take about 40 minutes. Our vehicle was ready in 30 minutes, car vacuumed, and courtesy car wash. Peng reviewed or service with a detailed printout. He thanked us for our business. Another note, the shop was spotless, it reinforced that they pay attention to detail! Thank you, Steve and Mary Lou T. More

The service department is prompt and helpful and thorough. The waiting area is spotless and well stocked with goodies. The salesmen/women are knowledgeable. The receptionists are polite. thorough. The waiting area is spotless and well stocked with goodies. The salesmen/women are knowledgeable. The receptionists are polite. More