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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,965 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,965 Reviews of White Bear Acura Subaru - Service Center
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August 02, 2020
QUICK URGENT APPOINTMENT FOR EMERGENCY ON SAME DAY GOOD DAY, I AM RELIEVED AND SATISFIED THEY WAY THE DEALERSHIP WAS ABLE TO ACCOMMODATE SAME DAY SERVICE APPOINTMENT FOR AN EMERGENCY WITH MY VEHICLE GOOD DAY, I AM RELIEVED AND SATISFIED THEY WAY THE DEALERSHIP WAS ABLE TO ACCOMMODATE SAME DAY SERVICE APPOINTMENT FOR AN EMERGENCY WITH MY VEHICLE More
by MB
Employees Worked With
August 02, 2020
White Bear Acura will not stand behind their Acuras after you pay your cash. Our $55,000 MDX electronics have never worked properly! We got tired of no support and will never purchase anther Acura, as it a you pay your cash. Our $55,000 MDX electronics have never worked properly! We got tired of no support and will never purchase anther Acura, as it appears the auto is not able to be repaired. No thank you White Bear Acura! More
by BT
Verified CustomerAugust 01, 2020
I purchased my first new 1998 Subaru Outback and now I got new 2020 Outback from White Bear Subaru Mn. I am happy with their service. got new 2020 Outback from White Bear Subaru Mn. I am happy with their service. More
by Punjabhaib
August 01, 2020
Recall & Maintenance update Had a great experience with the recall, and decided to also do some nominal preventative maintenance. Got a free loaner car, so I was very happy. Al Had a great experience with the recall, and decided to also do some nominal preventative maintenance. Got a free loaner car, so I was very happy. All was done according to plan. Only problem was a lack of QC check on installation of the glove box, that cost me an extra trip back to the dealer. Preferred not to have that, but no real big deal either. More
by FUNDA001
Employees Worked With
Matt Hanson
August 01, 2020
Best part was that they were ready for me at my appointed time. No extra waiting around. The work was done quickly and per the expectation that was set when I arrived. As always, the RDX was washed and dried time. No extra waiting around. The work was done quickly and per the expectation that was set when I arrived. As always, the RDX was washed and dried for me when I picked it up. It is a pleasure to work with people that seem to enjoy their jobs, and are pleasant to talk with. More
by DW
Employees Worked With
James Burton
July 31, 2020
Wore masks, understood the issue and confirmed the solution quickly. Issue repaired quickly and correctly. Not pushy about additional service items. That’s all I’ve got. solution quickly. Issue repaired quickly and correctly. Not pushy about additional service items. That’s all I’ve got. More
by harmonjchris
Employees Worked With
July 31, 2020
Brought my car in for a recall repair. Things were on time, & I was given a loaner car to drive. Staff was helpful, polite & answered all questions I had. I did not feel rushed out to make room for someo time, & I was given a loaner car to drive. Staff was helpful, polite & answered all questions I had. I did not feel rushed out to make room for someone else. This is my 2nd Subaru & your service is the best. Thank you! More
by ACLMCL2
Employees Worked With
Peng Lee
July 31, 2020
WAS TIRE ROTATION DONE AS REQUESTED? My visit was pleasant enough. Technician was polite. The work was done promptly. I asked for a tire rotation. I see nothing on the invoice to sho My visit was pleasant enough. Technician was polite. The work was done promptly. I asked for a tire rotation. I see nothing on the invoice to show that it was or no explanation as to why not. If a tire rotation was done, the cost was good. If not done, I find the cost excessive. My last four cars were Lincolns. Service costs were much lower. More
by DORSTER
Employees Worked With
Manya Love
July 31, 2020
Re-call Service Even though I had to bring it back for a second time for the notice, the employees were polite, friendly and attended to me quickly, with masks and di Even though I had to bring it back for a second time for the notice, the employees were polite, friendly and attended to me quickly, with masks and distancing appropriate for this time. I also think they seem to work together as a team in terms of getting things taken care of, getting the loaner car ready and having my car clean and ready to go when I returned. More
by SAMNMARG0
Employees Worked With
July 31, 2020
I complained to the dealership already, no response I have already spent 2 hours communicating my dissatisfaction to your survey and directly to the dealership in response to an email I received from th I have already spent 2 hours communicating my dissatisfaction to your survey and directly to the dealership in response to an email I received from them. It is what it is. More
by DOMEKIDS
Employees Worked With
I have no idea. Read my email from about a month ago. It has all the details.
