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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,943 Reviews

3,943 Reviews of White Bear Acura Subaru - Service Center

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September 19, 2020

This dealership has an efficient, friendly routine that makes waiting for my car to be fixed a painless process. Also, they have free hot and cold complementary drinks. More

by kathyceltica
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manya Love
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad you liked our service process and our complimentary beverages. Thank you for your support.

September 18, 2020

I brought my Subaru on a recall. When reviewing the paperwork, I discovered other needed repairs. But since no one mentioned it on site, I am having them done elsewhere. More

by dlstelter
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Manya Love
Sep 22, 2020 -

White Bear Acura Subaru responded

We're sorry nobody mentioned the other repairs when your service was finished. There may have been a mix up if there were multiple advisers that you were working with.

September 18, 2020

Manya was lovely. Even though I ended up spending more than I expected (had to get my tires and brakes replaced) Manya helped me make the best decisions for my vehicle. She was lovely to work with and I w More

by Duenorde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manya Love
Sep 22, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words, we really appreciate them. We're glad Manya was able to provide a good experience for you and that she was able to help you make the best decisions for your vehicle. Thank you for your support!

September 18, 2020

Efficient and courteous service. Easy to schedule the service time. Easy online scheduling. Thanks Do e done done done done done done done done dobe More

by tk524
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Burton
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that you were able to easily schedule an appointment. Thank you for your support.

September 17, 2020

This is the third Subaru I have bought from White Bear Acura Subaru. The staff is very knowledgeable and always polite. Art has helped me in the past and again assisted me. He even delivered the car to me More

by LAURELSTUSEK
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad art was able to provide a good experience for you and that he was able to deliver your new vehicle. Thank you for your support over the years and congratulations on your new vehicle.

September 14, 2020

My oil wasn’t changed and my car almost blew up the engine. Very upset and disappointed. I will change services. Mad and pissed!! A More

by yacin74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ue Vang
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

White Bear Acura Subaru responded

We're sorry you had this experience. We'd like to look further into this situation. Would you be able to provide us with your VIN and name in a private response?

Sep 22, 2020 -

yacin74 responded

Ahmed Mohamed 2012 forester You can pull my file with my cell phone 612-382-3139 You don’t need vin#.

September 13, 2020

My service tech was awesome friendly and helpful. He did a great job sold me the right product to fix the scratches on my pumper. I left very satisfied. Don't have the right name for who helped me sorry. More

by eltaw001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience and that our team was able to provide you with the right product to fix your bumper. Thank you for your kind words and thank you for your support.

September 12, 2020

Easy to schedule. Friendly, helpful staff. Great communication. Told me how long service appointment would be and they were right! Comfortable, large waiting area, so no problems with social distan More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Sep 22, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience and that you liked our waiting area. Thank you for your support.

September 11, 2020

I went in for normal service and asked them to look into why the " tighten the fuel cap" light was on. The answer I got was we really don't know but replace the cap is the cheapest place to start. The cap More

by bjornsonrbsales
Recommend Dealer
No
Employees Worked With
James Burton
Sep 23, 2020 -

White Bear Acura Subaru responded

Thank you Henrik. Your information has been forward to the service director and he will look further into your situation.

September 10, 2020

I love this place and the staff! I have purchased at least 5 cars from here and had each one serviced here also. Recently I used the concierge service and was impressed with the guys that picked up and More

by CHARV0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Meng Vang picked up and brought my car back He was very pleasant. David ? was the technician.
Sep 21, 2020 -

White Bear Acura Subaru responded

Thank you for your kind words. We're glad our team was able to help you with all your needs. Our guests' health and safety have always been our top priority but are especially so during these times, so the concierge service really helps with that. Thank you for your support over the years.

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