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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,943 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,943 Reviews of White Bear Acura Subaru - Service Center
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Verified Customer
October 10, 2020
Got my tire and completed service in approximately the agreed upon time. Surprised that they did not have the tire at the dealership and needed to go to warehous agreed upon time. Surprised that they did not have the tire at the dealership and needed to go to warehous More
by KRAHNRR74
Employees Worked With
October 09, 2020
Matt was very friendly and helpful. He fixed a window that was inoperable in probably less than a minute. Gave me advice and I was on my way. Thank you so much. that was inoperable in probably less than a minute. Gave me advice and I was on my way. Thank you so much. More
by RABAYNTON
Employees Worked With
Matt Hanson, Manya Love
October 07, 2020
Got the best price for my crosstrek XV purchase. I am one satisfied customer. Subaru is definitely committed to quality at an affordable price. Amazing! satisfied customer. Subaru is definitely committed to quality at an affordable price. Amazing! More
by katrinacang
October 06, 2020
It was friendly and done in the amount of time given. Staff was courteous and very welcoming. It was my first time there and plan on coming back in the future. Staff was courteous and very welcoming. It was my first time there and plan on coming back in the future. More
by flablobrain
Employees Worked With
Matt Hanson
October 06, 2020
Took my forester in for 60K service check (oil change, spark plugs, and tire rotation) and was charged $1062, nearly $700 of which was in labor charges for less than 3 hour of work. When I ask why the lab spark plugs, and tire rotation) and was charged $1062, nearly $700 of which was in labor charges for less than 3 hour of work. When I ask why the labor charge was so excessive, the service rep wasn't really able to give me a straight reason. I called my previous Subaru, dealership less than 100 miles away, they told me it was a package deal at $450 (labor and parts) for this service. I told White Bear about the pricing discrepancy and they said they would call my previous dealer to inquire about the difference, but didn't price match or reimburse me. I feel incredibly cheated. More
by smith
Employees Worked With
Doug Hanson
October 04, 2020
We purchased a used Outback about a year ago that was in excellent condition. We recently had an emergency flat tire which ruined the tire. White Bear Subaru first looked for ways to cover the tire under wa excellent condition. We recently had an emergency flat tire which ruined the tire. White Bear Subaru first looked for ways to cover the tire under warranty and, when that was not possible, replaced the tire shaving it to match the other tires providing my wife a loaner while we waited. The price was very reasonable and the service and customer care excellent. Our thanks! More
by DAC
Employees Worked With
October 04, 2020
Brought our RDX in for its first oil change- we are new to the area. They charged us for service even though we have a maintenance package and returned our car with an AC issue that wasn’t there before. We to the area. They charged us for service even though we have a maintenance package and returned our car with an AC issue that wasn’t there before. We won’t be going back to this location More
by jillie.dawson
Employees Worked With
Unsure of who assisted us
October 04, 2020
This was my first service visit to White Bear Subaru. The work was completed in the time they said. They were friendly. I was happy with the service. The work was completed in the time they said. They were friendly. I was happy with the service. More
by Palmin
Employees Worked With
Peng Lee
