White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,943 Reviews of White Bear Acura Subaru - Service Center
Excellent place to both purchase or lease a Subaru with a fantastic service department. The service department is why I continue to be a loyal customer at White Bear Subaru. Thank-you for your attention to fantastic service department. The service department is why I continue to be a loyal customer at White Bear Subaru. Thank-you for your attention to detail, personable service representatives and quality work. I will continue to come back not only for my service, but for my leasing purchases as well. Thanks again! I am looking forward to my next visit. Richard P More
Excellent service and follow up. Got the new transmission installed and on my way within 24 hours. Will continue to use the WhiteBear Subaru service. Thanks. installed and on my way within 24 hours. Will continue to use the WhiteBear Subaru service. Thanks. More
Excellent service, explained everything ahead of time. The car was finished ahead of time and washed. I was given a print out of what was done and what will be needed in the future. The car was finished ahead of time and washed. I was given a print out of what was done and what will be needed in the future. More
Civic oil change civic washed civic first time excellent I love your service He write to communicate with me We used text message it help a lot I love your service He write to communicate with me We used text message it help a lot More
I had a good experience with the dealership. The purchase was a fairly cut-and-dried situation. Felt fairly safe regarding Covid19--glad everyone was wearing masks. The only negative was that when I went bac was a fairly cut-and-dried situation. Felt fairly safe regarding Covid19--glad everyone was wearing masks. The only negative was that when I went back later for the "tutorial" with car-expert Matt, he was double-booked and the folks that drove in in front of me were able to keep their appointment with him and I was left having to ask my original sales person to explain car features that I didn't yet understand. The double-booking was not Matt's fault--he was on vacation when I made the appointment, so someone forgot to tell him. I was disappointed--I'd made that appointment with Matt over a week in advance and it wasn't honored. No one could even find a record of it. More
Fantastic experience. Everyone displayed courtesy and concern. It was a complicated deal, but Dee, Chris, and Ahmed patiently resolved every problem. In the end I knew I had been treated fairly and rece concern. It was a complicated deal, but Dee, Chris, and Ahmed patiently resolved every problem. In the end I knew I had been treated fairly and received a great deal. More
I have had Peng help me previously when bringing my vehicle in to be serviced. He is professional, friendly, and personable. Waiting area is clean and spacious. vehicle in to be serviced. He is professional, friendly, and personable. Waiting area is clean and spacious. More
Both the Service Director & the GM were informed that a charge of $100 for replacing a cabin filter that cost $15 & 10 min to replace is just not fair at this time & it is taking advantage of those that n charge of $100 for replacing a cabin filter that cost $15 & 10 min to replace is just not fair at this time & it is taking advantage of those that need these dollars for basic in life. What is a fair mark up for services??????? This dealership also charged me $180 per oil, filter & tire rotate which only costs $89. Are they ethiical????? Who reviews & adjusts prices??? More
Tires have been leaking since rotation and have left messages with no call back. I've never had a problem before now. Vehicle is a 2019, so there is no reason to have a tire problem yet. messages with no call back. I've never had a problem before now. Vehicle is a 2019, so there is no reason to have a tire problem yet. More
We really appreciate having a clean car after every service visit. The service tech's are always willing to show you the reason for an expensive repair. Although, once, the radiator support and hood la service visit. The service tech's are always willing to show you the reason for an expensive repair. Although, once, the radiator support and hood latch were missing fastening bolts and vehicle had to be returned to be finished. More