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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,943 Reviews

3,943 Reviews of White Bear Acura Subaru - Service Center

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November 30, 2020

Had to bring back twice for oil leak that started after 30k service. Did not have to pay for it, but it was a little frustrating. More

by FZONIUM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peng Lee
November 30, 2020

Great service and staff, went in expecting to pay more but turned out just needed an alignment. have been customer since 2001 and first outback. More

by Biligh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 29, 2020

Always taken care when I visit WBS. They have a wonderful waiting room. Kept me informed of my cars progress & any suggestioned maintenance needed. Such a great crew at WBS. More

by ctx52534
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
Nov 30, 2020 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good service experience for you and that they kept you informed through the process. Thank you for your support.

November 29, 2020

First time to have service done here. Never had better service anywhere else! Right down to the car wash that even included the interior of my car. More

by bcline8861
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
Nov 30, 2020 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good service experience for your first time with us. Thank you for your support and we hope to see you again in the future.

November 28, 2020

Excellent service to repair a damaged fuel line. Excellent work by Seth at the time ot sale. Oil change without appointment, excellent. I am easy to please. More

by BOLTSOUTHEDOOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Vander Loop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Reinhardt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love
Nov 30, 2020 -

White Bear Acura Subaru responded

We're glad Seth was able to provide a good car-buying experience for you and that our service team was able to fix your fuel line. Thank you for your support.

November 28, 2020

Had an oil change and was done in a timely Had an oil change and was done in a timely manner, and the cars was even washed. I did ask to check the backup wanrning as can barely hear it More

by WINTONF3
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
November 27, 2020

A LITTLE DISAPPOINTED THIS TIME. TOOK CAR IN FOR A RECALL. LETTER INDICATED ABOUT 1 HR TO FIX. I ARRIVED 15 MINUTES EARLY. sERVICE PERSON INDICATED 1 - 1 1/2 HRS, WHICH WAS NO PROBLEM. I ASKED SPECIFI More

by carleen213
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Dec 01, 2020 -

White Bear Acura Subaru responded

We apologize that you had this experience. Unfortunately, the recall does take longer because the technician needs to wait for the exhaust to cool down. If you would like to stop by at your convenience, we would like to wash your car since it was not done when you were here initially.

November 27, 2020

Everything was as expected. Time was a little longer than recall letter estimated but not-to- worry long. Car wash was to me a pleasant surprise. Will not hesitate to return. More

by leejohnhill64
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nov 28, 2020 -

White Bear Acura Subaru responded

We're glad our service team was able to provide a good overall experience for you, it's always nice to come back to a clean car. Thank you for your support.

November 27, 2020

Got right in and was done in the time I was told. Great Service and a car wash. I will be back again for sure. More

by scomir
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Art Stanko is the BEST!
Nov 28, 2020 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that we were able to get you back on the road in a timely fashion. Thank you for your support.

November 26, 2020

Always great. Service here is top notch and they get the job done right the first time and on time. Would highly recommend coming and see for yourself. More

by WAAMBELANG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pia Vang, Jake Buckles
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