White Bear Acura Subaru - Service Center

This dealership has consistently been great to me and my Subaru. Anytime I have issues or need a quick tune up, I will always come here. Subaru. Anytime I have issues or need a quick tune up, I will always come here. More

Excellent service. Starts from calling and getting reservation. Then a follow-up reminder the day before. Then the service is excellent with explanations. Service department has very efficient people reservation. Then a follow-up reminder the day before. Then the service is excellent with explanations. Service department has very efficient people. More

They were fast, efficient, polite, and the wait room was clean as well as everywhere else. I waited for my car and it was completed very fast! clean as well as everywhere else. I waited for my car and it was completed very fast! More

It seems that everyone is always friendly Seth Vanderloop always goes that extra mile to make his customers satisfied. Dealership is always fresh and clean, Compared to service departments dealer Vanderloop always goes that extra mile to make his customers satisfied. Dealership is always fresh and clean, Compared to service departments dealership or independent, White Bear Subaru is quite speedy. Enough where it is tempting to seek other outlets for routine service. More

Service team is attentive, courteous and thorough in their explanations--they more than earned my trust. Pricing may not be competitive with local shops but is with other Subaru dealers. their explanations--they more than earned my trust. Pricing may not be competitive with local shops but is with other Subaru dealers. More

We brought our 1 year old vehicle in for service. We were told that our wheels were out of alignment, but didn't have time that day to get it completed, so brought it home with a plan to return. Before were told that our wheels were out of alignment, but didn't have time that day to get it completed, so brought it home with a plan to return. Before returning we decided to check the cost at service stations closer to home. We found that our primary service place was significantly cheaper; but more troubling, when they put our car up on the lift, they determined that the wheels were in alignment. We don't know if this was incompetence on the dealership's part or worse, never the less it was very upsetting to us. More

James consistently provides outstanding service. His communication skills and devotion to excellence in customer service should be recognized by management. I have always received exemplary service fro communication skills and devotion to excellence in customer service should be recognized by management. I have always received exemplary service from James. More

Our service experience was first-rate. We were able to schedule an appointment for a convenient time and then adjust that appointment by a few minutes when we arrived late on the day (we live over an hour schedule an appointment for a convenient time and then adjust that appointment by a few minutes when we arrived late on the day (we live over an hour away and sometimes experience road delays). Staff were friendly and accommodating. All employees wore masks and practiced social distancing while good protocols were in place to minimize contact during the COVID-19 pandemic. Our service went smoothly and quickly, and we were able to relax comfortably in the waiting area and later in the showroom during our appointment. The complimentary car wash was appreciated. We travel a considerable distance and spend extra time in servicing our Subaru vehicle with Luther due to the high standards and professional practices of the service department. Thank you! More