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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,957 Reviews

3,957 Reviews of White Bear Acura Subaru - Service Center

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September 29, 2023

He was very nice and helpful and made sure my vehicle was serviced and returned to me within the allotted time. More

by kristen.pecha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Oct 06, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

September 28, 2023

Came in for an oil change and it was done in the time expected along with the inspection and checking something extra I had requested. Also received a complimentary car wash--very nice. Freiendly and kn More

by WINTONF3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALEX, Alissa Brogan
Oct 06, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

September 27, 2023

Alissa went above and beyond, she was awesome! Thorough, clear in communicating, very pleasant. I hope to work with her again. More

by claredingley
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alissa Brogan
Oct 06, 2023 -

White Bear Acura Subaru responded

We're glad Alissa provided a good experience for you! Thank you for your business!

September 26, 2023

Professional, personable and reliable service department. The best I have encountered in more than 50 years of car ownership. More

by DLGARELICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

September 25, 2023

The service manager was rude and unprofessional. He disregards the guidelines from manual and lies to you when questioned. He also accused customer for things the customer did not do. Above all, he More

by chihsu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 24, 2023 -

White Bear Acura Subaru responded

We're sorry you had this experience. We're having a hard time finding you in our system to contact you. Would you be willing to contact our Service Manager Donovan Brummond so he can help you out with your situation?

September 25, 2023

Dan Fitzgerald handled my situation calmly and kindly when I came in with a nail in my tire and I received news that it had to be replaced rather than patched. While I was overwhelmed, he assured me ever More

by Andrea Schwartz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

White Bear Acura Subaru responded

We're glad Dan provided a good experience for you and that he was able to get your car back to you in working order! Thank you for your business!

September 25, 2023

Someone took my battery out of my car and replaced it with an OLD DIRTY ONE. I had to buy another one from them! WHAT ELSE ARE THEY NOT TELLING ME! Lost trust in them!!!!! PS..The first guy that worked More

by suepiha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know
Nov 24, 2023 -

White Bear Acura Subaru responded

We're sorry you had this experience. We're having a hard time finding you in our system to contact you. Would you be willing to contact our Service Manager Donovan Brummond so he can help you out with your situation?

September 24, 2023

This is a very nice Subaru dealership! I would definitely recommend trying this place out More

by marygawlik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Fitzgerald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jake Buckles, Jesse Wood, Alissa Brogan
Sep 27, 2023 -

White Bear Acura Subaru responded

Thank you for your kind words! We really appreciate it!

September 24, 2023

Had a positive experience from making the appointment thru the check in service needed and check out More

by LSCHLEICHER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shea Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nena Downey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

September 23, 2023

Our salesman, Sam, was the best! Appreciated his knowledge about the Subaru cars and the differences between the two we were looking at. We will be going back when we need a new S More

by dmertens63
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayde Przybylski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Basho
Sep 23, 2023 -

White Bear Acura Subaru responded

We're glad Sam provided a good experience for you! Thank you for your business!

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