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White Bear Acura Subaru - Service Center

Vadnais Heights, MN

4.7
3,943 Reviews

3,943 Reviews of White Bear Acura Subaru - Service Center

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April 04, 2021

Careful listening and fixing the trouble. Very professional at all stages of the process. I stopped by because of a sound I was hearing and one of the mechanics went out on the highway with me and More

by olmsteds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
Apr 05, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you and that they were able to address the issue with your vehicle. Thank you for your support!

April 04, 2021

The employees at White Bear Subaru are always very professional and do a good job for us with our outback. We trust them to do well. More

by B.JEAN.RYKKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2021 -

White Bear Acura Subaru responded

We're glad our team has always been able to provide a good experience for you in servicing you Outback. Thank you for your support!

April 04, 2021

Easy to schedule, drove up and my vehicle was taken immediately for service. I was on my way within half an hour. The staff is extremely friendly, listens to your concerns, and provides solutions Too More

by Deacon Darell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ue Vang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Matt Hanson, James Burton, Peng Lee, Jake Buckles, Jesse Wood
Apr 05, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good experience for you. This is the high standard that you can always expect from us. Thank you for your support.

April 03, 2021

My experience with White Bear Subaru has been solely with their service department, I have always had excellent service, given by excellent staff, and extremely accommodating, Always a very pleasant experi More

by frnkphelps
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luke Lien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicole Love, Matt Hanson, James Burton, Peng Lee
Apr 05, 2021 -

White Bear Acura Subaru responded

We're glad our service team has always been able to provide a good experience for you. Thank you for your continued support!

April 01, 2021

He is always friendly and helpful. Explains things to me when I ask questions. Great customer service. Knowledgeable in the work he does. You could explain things you have no idea what your talking about an More

by CHRISSCHOUVELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Buckles
Apr 02, 2021 -

White Bear Acura Subaru responded

We're Jake was able to provide a good experience for you and that he was able to address all your concerns. Thank you for your support.

March 31, 2021

The Service Department had some difficulties in scheduling the needed time for Starlink update. Once the Service Manager intervened, the problems were addressed and every effort was made to finish More

by Katetho
Customer Service
Recommend Dealer
Yes
Employees Worked With
Donovan Brummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2021 -

White Bear Acura Subaru responded

We're glad Donovan was able to provide a good experience for you and that he was able to help you schedule your STARLINK update. Thank you for your patience and your support.

March 30, 2021

pleasant, professional, easy to work with, no complaints, however, did not do a very good job washing the car after the oil change.and tire rotation More

by CHARV0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
peng lee was ver pleasant to work with
Mar 31, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good overall experience for you. Please stop by when you're in the area and we'd be happy to wash your car more thoroughly. Thank you for your support.

Mar 31, 2021 -

CHARV0 responded

I actually have an appointment to have a recall fixed tomorrow and will have the car washed. Thanks

March 29, 2021

Thry did a great job and were very courteous. The car looks wonderful and they were finished ahead of schedule. Thank you very much for your help! More

by QUAY0002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Love
Mar 29, 2021 -

White Bear Acura Subaru responded

We're glad you had a good service experience with us and that they were able to get you back on the road in a timely manner. Thank you for your support.

March 28, 2021

Quick and easy service with friendly staff. Having payment done online speeds up the process and is a great way of reducing contact during the pandemic. More

by GUITARPEKA17
Recommend Dealer
Yes
Employees Worked With
Matt Hanson
Mar 29, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that our team was able to get you back on the road in a timely manner. Thank you for your support.

March 28, 2021

was not satisfied with last service call. one/and 3/4 hours for an oil change. car left untidy all plastic seat and steering wheel covers not removed. I had to ask for costs charged that day before hand. More

by georgegloriaosgood
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
James Burton
Mar 29, 2021 -

White Bear Acura Subaru responded

We apologize for the extended time to complete the service on your vehicle, the battery test that was performed did take additional time as the battery needed to be charged before it could be accurately tested. Our Service Director will be in touch with you to go over the other items.

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