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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,943 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,943 Reviews of White Bear Acura Subaru - Service Center
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April 23, 2021
Quick service and they cleaned my car inside and out. They found some things that needed work that l was unaware of. There was a safe place for me to wait. They found some things that needed work that l was unaware of. There was a safe place for me to wait. More
by MARYKLEMP
Verified CustomerEmployees Worked With
April 22, 2021
Easy to schedule, friendly service. Drop off was fast and simple. Work was done while I did errands. Returned to pick up car and had easy check out. and simple. Work was done while I did errands. Returned to pick up car and had easy check out. More
by jolsen4338
April 22, 2021
They put in wrong oil but did give me a loaner. Did not reset the oil change sensor. Said there was a leak but did not do anything about it and told me to take it in to have it looked at. But I did bring i reset the oil change sensor. Said there was a leak but did not do anything about it and told me to take it in to have it looked at. But I did bring it in? To you? Overall disappointed. More
by JESSIEXIONG26
Employees Worked With
Jake Buckles
April 21, 2021
The oil change for my RDX went great. The service department told me they fixed my Apple Car Play but it still doesn't work. Hasn't worked since a month after I bought my car back in July. I guess department told me they fixed my Apple Car Play but it still doesn't work. Hasn't worked since a month after I bought my car back in July. I guess its my fault for not checking it before I left the service department More
by MICHELEVPALME
Employees Worked With
Jake Buckles
April 20, 2021
Dee was able to get my issue with rain sensing wipers resolved. He also ensured the vehicle was washed (I had to dry it myself). Finally, after the test drive, he had the tech fill it with fuel. The o resolved. He also ensured the vehicle was washed (I had to dry it myself). Finally, after the test drive, he had the tech fill it with fuel. The only reason for 4 vs. 5 stars is the 3 separate appointments required to complete the job- a major inconvenience. More
by dahlsx4
Employees Worked With
April 20, 2021
Always great service every time. They are willing to take the extra time to explain things and they always consult with you first before doing anything. the extra time to explain things and they always consult with you first before doing anything. More
by Ash
Employees Worked With
Peng Lee
April 19, 2021
The service writer knew I was waiting but rather than come and get me when they were done he sent me a text message which I didn’t get until I got home 2 1/2 hours later. I waited over 2 hours for a 1 h come and get me when they were done he sent me a text message which I didn’t get until I got home 2 1/2 hours later. I waited over 2 hours for a 1 hour service because I didn’t know they were done. Also the driver’s side sun visor makes a loud noise anytime it is moved. The service writer said there was nothing they could do about that. If you can’t fix it I expect you will replace the visor. More
by d_conat
Employees Worked With
Matt Hanson, Jesse Wood
April 19, 2021
Nothing ever gets fixed. Drive out with the same problems I drive in with. Love is rude. Can’t tell if the service people are lazy, incompetent or underpaid and just don’t care. After my last visit, done wit I drive in with. Love is rude. Can’t tell if the service people are lazy, incompetent or underpaid and just don’t care. After my last visit, done with you horrible service department. More
by SHELLEYPAN1
Employees Worked With
April 18, 2021
Great service. Quick and thorough. I was pleased by the number of available appointments, options for a rental vehicle. It also looks like one Of the fixes I requested has been fixed - after having tried t number of available appointments, options for a rental vehicle. It also looks like one Of the fixes I requested has been fixed - after having tried to get good fixed in last 10 years. More
by chantaly
