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White Bear Acura Subaru - Service Center
Vadnais Heights, MN
3,927 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,927 Reviews of White Bear Acura Subaru - Service Center
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April 19, 2021
Nothing ever gets fixed. Drive out with the same problems I drive in with. Love is rude. Can’t tell if the service people are lazy, incompetent or underpaid and just don’t care. After my last visit, done wit I drive in with. Love is rude. Can’t tell if the service people are lazy, incompetent or underpaid and just don’t care. After my last visit, done with you horrible service department. More
by SHELLEYPAN1
Verified CustomerEmployees Worked With
Helpful April 19, 2021
Dee was able to get my issue with rain sensing wipers resolved. He also ensured the vehicle was washed (I had to dry it myself). Finally, after the test drive, he had the tech fill it with fuel. The o resolved. He also ensured the vehicle was washed (I had to dry it myself). Finally, after the test drive, he had the tech fill it with fuel. The only reason for 4 vs. 5 stars is the 3 separate appointments required to complete the job- a major inconvenience. More
by dahlsx4
Employees Worked With
April 18, 2021
The service writer knew I was waiting but rather than come and get me when they were done he sent me a text message which I didn’t get until I got home 2 1/2 hours later. I waited over 2 hours for a 1 h come and get me when they were done he sent me a text message which I didn’t get until I got home 2 1/2 hours later. I waited over 2 hours for a 1 hour service because I didn’t know they were done. Also the driver’s side sun visor makes a loud noise anytime it is moved. The service writer said there was nothing they could do about that. If you can’t fix it I expect you will replace the visor. More
by d_conat
Employees Worked With
Matt Hanson, Jesse Wood
April 18, 2021
Once again, this place makes it easy and quick to set an appointment and complete the service. Thanks!! This is my preferred place of business to get my car serviced. appointment and complete the service. Thanks!! This is my preferred place of business to get my car serviced. More
by Vrgnadms
Employees Worked With
April 18, 2021
Great service. Quick and thorough. I was pleased by the number of available appointments, options for a rental vehicle. It also looks like one Of the fixes I requested has been fixed - after having tried t number of available appointments, options for a rental vehicle. It also looks like one Of the fixes I requested has been fixed - after having tried to get good fixed in last 10 years. More
by chantaly
April 16, 2021
I was very pleased with the man who handled my recall. He was kind, knowledgeable, and overall helpful. Getting a very nice loaner was terrific. He was kind, knowledgeable, and overall helpful. Getting a very nice loaner was terrific. More
by ddJOHNSON802
Employees Worked With
I am not sure of his name; it could have been Ue, Peng Lee
April 16, 2021
excellence and competence personified in all aspects of vehicle maintenance. drive-in service without appointment is very desirable for an uncertain schedule. highly appreciated! thank you! vehicle maintenance. drive-in service without appointment is very desirable for an uncertain schedule. highly appreciated! thank you! More
by TIMSCHWEIK
April 13, 2021
I love the convenience of White Bear Acura Subaru. With the concierge service, I do not miss any work while my vehicle is being serviced the concierge service, I do not miss any work while my vehicle is being serviced More
by FOE.BEKKA
April 12, 2021
Friendly service... Even though they were very busy.Work Friendly service... Even though they were very busy. Work was done in a timely manner, I left my car for pickup later. Nice to get a wash and vaccin Friendly service... Even though they were very busy. Work was done in a timely manner, I left my car for pickup later. Nice to get a wash and vaccine. More
by BJHOOKER50
Employees Worked With
Matt Hanson
April 12, 2021
As always, fabulous service at White Bear Acura/Subaru. Thanks to Manager Donovan and his excellent staff. I'll be back for sure! Richard P Satisfied customer in sales and in the service department. Thanks to Manager Donovan and his excellent staff. I'll be back for sure! Richard P Satisfied customer in sales and in the service department. More
by rapetey
Employees Worked With
Jesse Wood
