White Bear Acura Subaru

Very Pleased - 30K Service Inspection I purchased a 2016 Forester XT back in August of 2015. I've been servicing my vehicle with the dealership ever since and have been very satisfied. I I purchased a 2016 Forester XT back in August of 2015. I've been servicing my vehicle with the dealership ever since and have been very satisfied. I've always received an honest window for service time. I really love just pulling up to the garage and getting right in and having someone assist me within the first couple minutes. I just had my 30K service inspection completed. I was informed that it would be about 3 1/2 hours when I made my appointment, but with the complimentary loaner vehicle it was in no way an inconvenience as I was out the door in about 10 minutes. Very nice loaner vehicle as well. I got to drive a 2017 Outback, which was fun to try out. I have no complaints with White Bear Acura Subaru and will definitely recommend them. More

good deal I needed new tires. I shopped around, Amazon, Tires Plus, Tirerack.com. Then compared with dealer. Dealer was no better but no worse than the best dea I needed new tires. I shopped around, Amazon, Tires Plus, Tirerack.com. Then compared with dealer. Dealer was no better but no worse than the best deal I could find online for a well rated consumer report tire. Plus lifetime rotation and $100 gift card. More

Excellent service I received excellent service from people that care. they kept me informed about the work and any options. Everyone was interested in my and my cars we I received excellent service from people that care. they kept me informed about the work and any options. Everyone was interested in my and my cars well being. More

Dee Dhanraj, great customer service Brought my Outback in last week to replace a broken windshield. The job was done on time but when I came to pick up the car, the key had been misplace Brought my Outback in last week to replace a broken windshield. The job was done on time but when I came to pick up the car, the key had been misplaced and after a 20 minute search still were not found. Dee apologized and set me up with a rental car to get me home. He called the next day to let me know the dealer would be making a new key for me. After another 15 minutes he called again to tell me that my key had been found. Dee went the extra mile and kept me informed and I appreciate his customer care. By the way, the windshield replacement looks great. More

Respectful Service Staff from appointment scheduler to service representatives and parts department are respectful, personable and knowledgeable. Shuttle driver very pr Staff from appointment scheduler to service representatives and parts department are respectful, personable and knowledgeable. Shuttle driver very prompt and polite..waiting room is clean and comfortable. Free coffee and snacks are appreciated. Always in and out within scheduled time.. More

Great Service I took my Subaru Outback to this dealer for a service appointment because a left head gasket oil leak was found at my last oil change. The service p I took my Subaru Outback to this dealer for a service appointment because a left head gasket oil leak was found at my last oil change. The service person, Dee, took my car in right on time, provided me with warranty information, and oversaw the assessment of the leak. We decided that I would have the leak repaired in a month or so since it was a minor problem but I would still be within the warranty period. There was no charge for the assessment and they washed and vacuumed my vehicle. Talk about excellent service - I am very pleased with this service experience! More

Wonderful and easy! Our experience with all the Subaru personnel was very easy, pleasant and hassle free. This is our third Subaru, and I would guess not our last! Our experience with all the Subaru personnel was very easy, pleasant and hassle free. This is our third Subaru, and I would guess not our last! More

Accommodating, no pressure, easy! Ahmed was terrific! No high pressure sales pitch, just let us drive the cars and answered all our questions. Probably the quickest, easiest car deal Ahmed was terrific! No high pressure sales pitch, just let us drive the cars and answered all our questions. Probably the quickest, easiest car dealership experience we've ever had! Mike, the finance guy was also a joy to work with! More

Warranty Poor customer service! He wasn't happy when I went back to cancel my warranty. He sold me the warranty without my knowledge. I found out from the ban Poor customer service! He wasn't happy when I went back to cancel my warranty. He sold me the warranty without my knowledge. I found out from the bank about extend and GAP warranty. More

No hassle no pressure pleasant people We've bought 3 cars from Sam Basho at WB Subaru and he is always a pleasure to work with. He beat the best price from other local dealers without squ We've bought 3 cars from Sam Basho at WB Subaru and he is always a pleasure to work with. He beat the best price from other local dealers without squirming. More