White Bear Acura Subaru

We originally dealt with Matt Fox, via internet, and he provided us with good information. When we (my wife and myself) stopped in to look at the cars in person, Matt was not working, but Steve Kloek work provided us with good information. When we (my wife and myself) stopped in to look at the cars in person, Matt was not working, but Steve Kloek worked with us in making our selection of a Subaru Outback. Steve was very friendly and helpful to us, and took the time to give us a nice little training session on all the Outback's features before we left with the new car. The buying experience went fairly quickly, and we appreciated all the help we got from everyone we dealt with at the dealership. More

I would like to thank the service team at White Bear Acura for their honesty and quick and friendly service. Just a quick note if it were not for the recommendations of your service team (Lee)I would no Acura for their honesty and quick and friendly service. Just a quick note if it were not for the recommendations of your service team (Lee)I would not have known to fix things on my car (water pump) that would have failed soon after costing me even more money. Thanks again More

We recently bought a 2013 Outback. Pia Vang was our sales consultant. Pia is enthusiastic, knowledgeable about the Subaru vehicles, friendly, helpful and easy to work with. He accompanied us on the t sales consultant. Pia is enthusiastic, knowledgeable about the Subaru vehicles, friendly, helpful and easy to work with. He accompanied us on the test drive and explained the Outback features and advantages. He kept us posted on the delivery date. When we purchased and picked-up the car, he ordered sandwiches for us since we were there for a couple hours over the lunch hour. He gave us a thorough hands-on tutorial on how to operate all of the controls and features of the car from the roof rack, to the spare tire, to the audio and navigation controls…everything. Pia has offered to help us with all of our future questions and concerns about the car, e.g., how to set-up blue-tooth connections when we get a smart phone. More

My 2 Cars; I only know how to drive and if it’s running rough or makes unusual noise, I don’t even know where to put windshield liquid. I've been relying on this dealer service team for my auto care needs rough or makes unusual noise, I don’t even know where to put windshield liquid. I've been relying on this dealer service team for my auto care needs for 10+ years. They’ve earned my trust over the years, and I trusted my advisor to take care of my cars. The last oil change, -and new battery, looks like the team members were completely turned over. I am somewhat concerned with younger mix of this new team, so far, they seem quite professional. More

Overall service was very good.Dealership keeps facility very clean and orderly. I noticed an entry mistake on my paperwork. It said I wanted my tires balanced. I requested the tires be rotated. The mech sa very clean and orderly. I noticed an entry mistake on my paperwork. It said I wanted my tires balanced. I requested the tires be rotated. The mech said he rotated the tires. More

Starter on my 2005 Acura TSX failed and Reed was very responsive on helping me trouble shoot the problem and get the car repaired for reasonable cost. responsive on helping me trouble shoot the problem and get the car repaired for reasonable cost. More

Great service has been the reason I have owned 8 Acuras from White Bear Acura. The service was to be completed in 2 hours and was done in one and a half hour. Prices are very competitive. Sales staff is from White Bear Acura. The service was to be completed in 2 hours and was done in one and a half hour. Prices are very competitive. Sales staff is very friendly when looking at new cars and know their product very well. This is an outstanding dealership! More

From the initial inquiry I made, the online sales representative was helpful without being pushy. Once at the dealership, I asked for him and he was very attentive to my requests and acknowledge wha representative was helpful without being pushy. Once at the dealership, I asked for him and he was very attentive to my requests and acknowledge what I knew and wanted. I felt respected and given the necessary information to make a decision regarding my purchase. Mr. Shouman was very friendly and made sure his staff was ready to answer my questions. I would recommend this dealership to my friends. Thank you! More

I was very pleased with my experience. I contacted Mike Akright and he answered all my questions very patiently. I did not feel pushed at any time and I had a fantastic experience. Mike was knowledgeable, Akright and he answered all my questions very patiently. I did not feel pushed at any time and I had a fantastic experience. Mike was knowledgeable, and he went out of his way to help me find the car I needed. All the staff was very nice and helpful.I highly recommend this dealership. More

People all were friendly, work was done on time and done well, coffee was great. The facilities were comfortable and clean. The car was left very clean. well, coffee was great. The facilities were comfortable and clean. The car was left very clean. More