White Bear Acura Subaru

Dee Dhanraj, great customer service Brought my Outback in last week to replace a broken windshield. The job was done on time but when I came to pick up the car, the key had been misplace Brought my Outback in last week to replace a broken windshield. The job was done on time but when I came to pick up the car, the key had been misplaced and after a 20 minute search still were not found. Dee apologized and set me up with a rental car to get me home. He called the next day to let me know the dealer would be making a new key for me. After another 15 minutes he called again to tell me that my key had been found. Dee went the extra mile and kept me informed and I appreciate his customer care. By the way, the windshield replacement looks great. More

Respectful Service Staff from appointment scheduler to service representatives and parts department are respectful, personable and knowledgeable. Shuttle driver very pr Staff from appointment scheduler to service representatives and parts department are respectful, personable and knowledgeable. Shuttle driver very prompt and polite..waiting room is clean and comfortable. Free coffee and snacks are appreciated. Always in and out within scheduled time.. More

Wonderful and easy! Our experience with all the Subaru personnel was very easy, pleasant and hassle free. This is our third Subaru, and I would guess not our last! Our experience with all the Subaru personnel was very easy, pleasant and hassle free. This is our third Subaru, and I would guess not our last! More

Great Service I took my Subaru Outback to this dealer for a service appointment because a left head gasket oil leak was found at my last oil change. The service p I took my Subaru Outback to this dealer for a service appointment because a left head gasket oil leak was found at my last oil change. The service person, Dee, took my car in right on time, provided me with warranty information, and oversaw the assessment of the leak. We decided that I would have the leak repaired in a month or so since it was a minor problem but I would still be within the warranty period. There was no charge for the assessment and they washed and vacuumed my vehicle. Talk about excellent service - I am very pleased with this service experience! More

Accommodating, no pressure, easy! Ahmed was terrific! No high pressure sales pitch, just let us drive the cars and answered all our questions. Probably the quickest, easiest car deal Ahmed was terrific! No high pressure sales pitch, just let us drive the cars and answered all our questions. Probably the quickest, easiest car dealership experience we've ever had! Mike, the finance guy was also a joy to work with! More

Great people to work with! The first person to approach us was Art Stanko. Art was very friendly, knowledgeable and easy to work with. He was very patient answering all our qu The first person to approach us was Art Stanko. Art was very friendly, knowledgeable and easy to work with. He was very patient answering all our questions and took his time to explain the features of the Forester and the options available. We never felt rushed and the test drive was amazing. After we made our decision to buy, Art introduced us to Karl Gunderson who was also patient and explained everything to our satisfaction on the finance side. Overall, we had a great experience and we got a great deal on a great new Subaru working with great people. More

Consistent top quality service and attention to detail I have been happy with every aspect of my dealings with White Bear Acura (from purchase from Dave Ringsred through almost 3 years of service). (We we I have been happy with every aspect of my dealings with White Bear Acura (from purchase from Dave Ringsred through almost 3 years of service). (We were also very satisfied with the dealership regarding a previously purchased Subaru Legacy). No surprises, straight talk. Very trustworthy. Service Advisor Jordan Sprandel rocks. Very "can do" approach More

No hassle no pressure pleasant people We've bought 3 cars from Sam Basho at WB Subaru and he is always a pleasure to work with. He beat the best price from other local dealers without squ We've bought 3 cars from Sam Basho at WB Subaru and he is always a pleasure to work with. He beat the best price from other local dealers without squirming. More

Warranty Poor customer service! He wasn't happy when I went back to cancel my warranty. He sold me the warranty without my knowledge. I found out from the ban Poor customer service! He wasn't happy when I went back to cancel my warranty. He sold me the warranty without my knowledge. I found out from the bank about extend and GAP warranty. More

Excellent experience This is the third Subaru Forester I have purchased from White Bear Subaru with Sam Basho as the salesman. He is kind, patient, courteous, and is not This is the third Subaru Forester I have purchased from White Bear Subaru with Sam Basho as the salesman. He is kind, patient, courteous, and is not pushy. I will return to purchase another car using Sam as my salesman. More