White Bear Acura Subaru

Warranty Repair 2104 Acura MDX Jordan has helped me with two separate warranty issues in the last 6 months. Both times I was concerned how the dealer would deal with these issues si Jordan has helped me with two separate warranty issues in the last 6 months. Both times I was concerned how the dealer would deal with these issues since I am nearing my mileage limit for warranty repairs. Both times Jordan was fast to assist us, provided a loaner vehicle, great with follow up communication and the repairs were done quickly and correctly! I had been considering trading the Acura MDX in on another name brand SUV but the way Jordan addressed our concerns and handled our repairs has changed my mind and I will be sticking with my MDX. More

Couldn't have been better Each and every service experience I've had at the dealership has continued to build my experience with them. This recent service call on 3 November w Each and every service experience I've had at the dealership has continued to build my experience with them. This recent service call on 3 November was no exception. James was professional, knowledgeable, patient, and most importantly made me feel like a human being not just another customer to ring up. He went out of his way to answer questions and make sure everything was taken care of, including instructing me on how to adjust the car stereo. I have every confidence in the dealership. More

Outstanding Great experience! Jacob was very knowledgeable about the vehicles, extras and amenities. He was extremely patient with all of my questions. I would re Great experience! Jacob was very knowledgeable about the vehicles, extras and amenities. He was extremely patient with all of my questions. I would recommend him to everyone! More

Outstanding service Our recent purchase of a 2018 Subaru Outback at White Bear Subaru was outstanding. Moe Hawili and Mike Akright made our experience memorable, as they Our recent purchase of a 2018 Subaru Outback at White Bear Subaru was outstanding. Moe Hawili and Mike Akright made our experience memorable, as they went out of their way to be very helpful. Kudos! More

Extra service at the service desk I came for an oil change and all-points inspection on my 2012 Outback. My other goal was to get the information I needed to make a good decision in r I came for an oil change and all-points inspection on my 2012 Outback. My other goal was to get the information I needed to make a good decision in replacing my tires - not just a cost quote, but an understanding of the factors most pertinent to my needs and preferences. Ue Vang made sure that I got the facts to make good comparisons across brands and vendors, significantly enhancing the likelihood that I will return to the dealership for my purchase. More

Really appreciated Service Advisor Nena Larson Nena explained things carefully and clearly. Kept me advised as to progress. I really appreciated the understanding she gave me as to what needed do Nena explained things carefully and clearly. Kept me advised as to progress. I really appreciated the understanding she gave me as to what needed done, and why. This was the first time I'd been in the newly remodeled facilities. Attractive, yet very functional. Wonderful job. Yes, I notched down from a 5 to a 4 on Price. But, although expensive, worth it. More

Oil change Service very fast. People very friendly. Helpful. Nice building. Very clean a lot of space. Coffee good. I lot of choices to eat. Nice display of sou Service very fast. People very friendly. Helpful. Nice building. Very clean a lot of space. Coffee good. I lot of choices to eat. Nice display of souvenirs. More

Best Sales Experience I've Ever Had This was the best sales experience I've ever had at a car dealership. I normally dread having to go into a dealership because I know that it will be a This was the best sales experience I've ever had at a car dealership. I normally dread having to go into a dealership because I know that it will be an all-day affair while I wait for the sales person to play middle-man with the sales manager as we negotiate a price. After that, I usually expect another couple hour wait while I work with financing. Not to mention the countless times that the car I'm looking for is not on the lot, even after calling ahead to ensure that it's there. This time, I called ahead and spoke to Peter about the vehicle I had found on cars.com. He assured me that it was there and he brought it around to the front so that it was waiting for me when I arrived for a test drive. The Luther no-haggle pricing made the sales process rather fast so I was off to financing. From the moment we agreed on the sale, I was out the door with my chosen vehicle in less than 90 minutes. Thank to Peter Yang and Matt Kritzeck, for the first time ever I will be referring a car dealership to friends and family. Thank you Luther White Bear Acura Subaru for showing that the car buying experience doesn't have to be a frustrating one! More

Good experience! My appointment was at 8:00 AM for an oil change and tire rotation. The work was completed and I was on my way by 8:45. Everything was explained to My appointment was at 8:00 AM for an oil change and tire rotation. The work was completed and I was on my way by 8:45. Everything was explained to me and I felt respected. Not always the experience a woman has in an auto service department. More