White Bear Acura Subaru

Best service team ever Car service was fast, perfect. But NeNa went way beyond, bringing my son to see the service team work and make us feel at home! Car service was fast, perfect. But NeNa went way beyond, bringing my son to see the service team work and make us feel at home! More

60,000 mile service I appreciate working with the service staff at White Bear. I get a clear discussion of service required, opportunity to provide input (for instance, I appreciate working with the service staff at White Bear. I get a clear discussion of service required, opportunity to provide input (for instance, two of the service items are ones I can do in a few minutes, and we pulled those from the list), information about likely upcoming issues and options for service, a clear follow-up if anything else is discovered, service completed on time and at the estimated cost. You can't ask for better. In particular, the individuals I've worked with consistently know me and know my vehicle. More

Service appointment. Very friendly service, forthcoming about the price of all work and suggested some additional work to be done. Wasn't pushy when I told her I didn't wa Very friendly service, forthcoming about the price of all work and suggested some additional work to be done. Wasn't pushy when I told her I didn't want additional items done to my car. More

In & out promptly I was kept informed every step of the way. He also had me in & out the door in less time than the original estimate. Every one I had contact with was I was kept informed every step of the way. He also had me in & out the door in less time than the original estimate. Every one I had contact with was friendly & smiled. More

Oil change tire rotation I booked appointment on line which was easy. They emailed me a reminder , good! Service rep was friendly and got me checked in quickly. Service was I booked appointment on line which was easy. They emailed me a reminder , good! Service rep was friendly and got me checked in quickly. Service was done as requested and provided me a review of my car’s condition. They completed the work quickly and followed my request. For a call on my cell phone as I requested..oo More

A Pleasant experience I did research on the car I wanted and the wife and I had the color and model picked out within 5 minutes of being on the lot. We walked in with the n I did research on the car I wanted and the wife and I had the color and model picked out within 5 minutes of being on the lot. We walked in with the number of the car we wanted; a quick test drive later and Chi was doing paperwork. More

Excellent service and everything completed in a timely way. My experience was excellent and the service was completed very quickly-- all my questions were answered and the service personnel made the welcome ver My experience was excellent and the service was completed very quickly-- all my questions were answered and the service personnel made the welcome very quick and efficient. More

Friendly welcoming atmosphere! From the time we were greeted by Scott Sprecher, we had the feeling the purchase of our Subaru would be a good experience. It is obvious Scott likes w From the time we were greeted by Scott Sprecher, we had the feeling the purchase of our Subaru would be a good experience. It is obvious Scott likes what he is doing and is proud of the vehicles he sells. He helped us feel even more comfortable that we made the right decision buying a Subaru. Karl Gunderson in finance was very personable and professional. He's a good guy. More

Brakes. Grinding noise turned out to be a tiny rock! Great customer service. Quoted me a reasonable price and time. Under an hour. Price was half what they quoted me. Gave me the "reason" my brake were s Great customer service. Quoted me a reasonable price and time. Under an hour. Price was half what they quoted me. Gave me the "reason" my brake were so loud and explained how it might have happened.overll great experience. More

Service Appointment- Power Steering Problem My 2014 STi was leaking power steering fluid and pulling slightly to the right. James Burton was happy to schedule an appointment and I was able to ch My 2014 STi was leaking power steering fluid and pulling slightly to the right. James Burton was happy to schedule an appointment and I was able to choose the best day and time. Greg Nichols provided excellent customer service. The mechanic was very knowledgeable and professional. he did a hands on diagnosis so I could see the root of the problem. The part was in stock and the repair was completed that same day. I was loaned a new Forester to drive while I waited. It has been a week now since the appointment and the problems have been corrected. My only complaint would be the cost of the repair. But that is to be expected at any dealership. Overall, it was a positive experience. More