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White Bear Acura Subaru

Vadnais Heights, MN

Overview
Employees
Reviews
4.8
7,075 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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3525 N Highway 61

Vadnais Heights, MN

55110

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Showing 7,075 reviews

March 05, 2021

Bought 2021 Legacy from Sam Basho. 5th car we have bought from him. We have also referred other family members to him and the dealership. More

by Bob@lcomn.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Basho
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Mar 20, 2021 -

White Bear Acura Subaru responded

We're glad Sam Basho was able to provide a good experience for you. Thank you for your continued support through the years and for referring your family to us, we really appreciate it. Congratulations on your new 2021 Subaru Legacy.

March 05, 2021

After an initial poor experience I thought I would give the WBL location a second chance. The service director assured me he would look into the original issue and get back to me. That was 6 weeks ago. More

by Td
Customer Service
Recommend Dealer
No
Employees Worked With
Donovan Brummond
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 12, 2021 -

White Bear Acura Subaru responded

We spoke with the service director and we had an internal communication issue. He has tried reaching out to you, please contact if you'd like to discuss this matter further.

March 05, 2021

Broke my microphone clip when I took my car in for an airbag recall. Emailed twice no response. Whatever. Could have just simply responded back saying we can’t replace it. More

by Cha.her
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Hanson
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Mar 20, 2021 -

White Bear Acura Subaru responded

We apologize you had this experience with us. Would you be able to provide your name/phone number/VIN in a private response so we can look further into your situation?

March 05, 2021

I just purchased a Subaru Outback and worked with salesman Alex Koumarn and sales consultant Mo Yassin. This was the most reasonable and easy car purchase I have ever done and would highly reccomend More

by susanwebsterpronk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Koumarn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Yassin
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Mar 20, 2021 -

White Bear Acura Subaru responded

We're glad Alex and Mo were able to provide a good experience for you and that they were able to make it a smooth process. Thank you for your support and congratulations on you Subaru Outback.

March 04, 2021

Got in and out quickly. Even did the update for the computer. And best of all got to say hi to Moe after a year!! More

by Wiskota
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't, remember
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Mar 20, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that our team was able to get you back on the road in a timely manner. Thank you for your support.

March 04, 2021

Yvonne was awesome. Matt H. is always a joy. Financing my care took a while, they were busy. But everyone was apologetic and helpful through the annoyance. More

by lukethegreat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ue Vang
Yvonne Vollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shafer, Matt Hanson
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Mar 20, 2021 -

White Bear Acura Subaru responded

We're glad our team was able to provide a good overall experience despite some delays. Thank you for your support and congratulations on your new car.

March 03, 2021

I can always depend on Sam Basho to help me when I am looking for a new Subaru. I love my new Crosstrek. Sam is so knowledgeable, easy to talk to, a good listener, and always treats me with respect. He i More

by ramonagpeterson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Basho
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Mar 20, 2021 -

White Bear Acura Subaru responded

We're glad Sam was able to provide a good experience for you. Thank you for your kind words and support and congratulations on your new Subaru Crosstrek.

March 03, 2021

Until I can rate the salesperson who assisted us, I will not give a review. He is not listed here. He was excellent and I want to know why. More

by glenbarb
Recommend Dealer
Yes
Employees Worked With
Nicole Love
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Mar 20, 2021 -

White Bear Acura Subaru responded

Thank you for bringing this to our attention. Who was the salesperson who assisted you so we can look into this situation?

Mar 20, 2021 -

glenbarb responded

Irving Lopez Why was he not on the list of Salespersons I was originally shown when asked to rate the staff who assisted in my purchase?

Mar 22, 2021 -

White Bear Acura Subaru responded

We are unsure why Irving Lopez wasn't on our list, but we have consulted with DealerRater and the issue seems to be resoled. You may add his name to your review now if you'd like.

March 02, 2021

Great experience at White Bear Acura! love my new car! Lots of extras, loved the gas/car wash deal card! Will buy from again in the future! More

by rachelmarinova
Recommend Dealer
Yes
Employees Worked With
Dan Christopherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 03, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us. That Luther Advantage Card sure is great! Thank you for your support and congratulations on your new car.

March 02, 2021

Was very happy with my experience. Had actually gone in to look at a used Forester and walked out with a new Outback. The trade on my Crosstrek went off without a hitch. More

by Dispatcherbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Basho
Report | Print
Mar 03, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that you were able to find the best vehicle for your needs. Thank you for your support and congratulations on your new Subaru Outback.

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