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White Bear Acura Subaru

Vadnais Heights, MN

4.8
7,075 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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3525 N Highway 61

Vadnais Heights, MN

55110

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Showing 7,075 reviews

March 11, 2021

Very helpful and always willing to answer any questions I have! I have been quite happy with anyone I have encountered at White Bear Subaru. More

by GUNNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shea Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

White Bear Acura Subaru responded

Thank you for your kind words, we really appreciate them. We're glad you had a good experience with us. Thank you for your support.

March 10, 2021

Wonderful no issues. Pleased with the service. This is Wonderful no issues. Pleased with the service. This is crazy. I don’t think I have to use 25 words . I will never fill out another survey More

by Jjnow7
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug Hanson
March 09, 2021

I asked for a text once my car was ready. I was called out of a site leadership meeting to be told it was ready instead. At that time, I was told the bill was $201. When I arrived, I was going to be cha More

by dahlsx4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Peng Lee
Mar 12, 2021 -

White Bear Acura Subaru responded

We apologize for the communication issues with the phone call instead of the text. As for the $501 bill, when we work with third party companies like insurance companies, it's hard to separate those bills. A portion of that total should be covered by you insurance company if they said they would do so. with your windshield being replaced, we typically don't wash the car immediately after. We'd like to wash it if you'd like us to.

March 09, 2021

Everything is fine with the new car.One question is why the brake and accelerator under the driver's seat are empty and covered by nothing. More

by 310560100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Smith
March 08, 2021

Great place to buy a car. Yvonne was wonderful. I basically bought the car on the phone. when I came in to sign the papers, I was in and out within the hour. Plus, I got a great price. Also, their pa More

by mattiebeavers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Vollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian in parts. 5 Stars.
Mar 20, 2021 -

White Bear Acura Subaru responded

We're glad Yvonne and Brian were both able to provide a good experience for you and that they made the process so easy for you given that you live up north. Thank you for your support and congratulations on your new car.

Mar 20, 2021 -

mattiebeavers responded

Thank you and your welcome.

March 07, 2021

Service staff were so friendly, helpful and informative. Made a dreaded service visit much better. I am sure future visits will be excellent as well. More

by junellfay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

White Bear Acura Subaru responded

We're glad our service team was able to provide a good experience for you. We understand service can be dreadful sometimes so we try our best to make your time with us as smooth and easy as possible. Thank you for your support.

March 07, 2021

Great service. Nice waiting facilities. My car was checked promptly per my requested service. An additional issue was found. It was explained to me and the implications of fixing it now or later we’r More

by S2HARELAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peng Lee
Mar 20, 2021 -

White Bear Acura Subaru responded

We're glad you had a good experience with us and that your service advisor explained additional services that may need to be applied. Thank you for your support.

March 07, 2021

There really has been no follow up from my salesman after I purchased the car. I guess my future business is not that important. At least a phone call would have been nice. I know it was a used car but I sti More

by ALZENY3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Kritzeck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Samuelson
2.0
This rating includes all reviews, with more weight given to recent reviews.
March 07, 2021

We must say Yvonne was the BEST sales person we've EVER come across. Not only did her knowledge of the cars impress us, but also the enthusiasm she has for her job. We are very happy that we got to work More

by irais V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Vollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2021 -

White Bear Acura Subaru responded

We're glad Yvonne was able to provide a good experience for you and that she even impressed you with her knowledge and enthusiasm. Thank you for your support and congratulations on your new Subaru Ascent.

March 06, 2021

Love the truck I bought. Wasn't to impressed with the service I received. was on time to my appointment to look at truck and had to wait because the vehicle wasn't even on the lot someone was having it " More

by HELL0BUDDY151
Recommend Dealer
Yes
Employees Worked With
Nicole Love
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