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White Bear Acura Subaru

Vadnais Heights, MN

4.8
7,075 Reviews
White Bear Subaru, located at 3525 N Highway 61 in White Bear Lake, MN, is your premier retailer of new and used Subaru vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal Subaru vehicle or the Pre-Owned car, truck or SUV of your dreams today!
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3525 N Highway 61

Vadnais Heights, MN

55110

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Showing 7,075 reviews

July 16, 2022

The service was relatively quick and appears to have fixed the problem. The staff were friendly, but the communication wasn't as good as I hoped: the complementary 21-point inspect was performed but the More

by pkgold
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Nichols
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

White Bear Acura Subaru responded

We're glad you had a good overall experience! We apologize for the mix up with the inspection report and we hope this doesn't happen again. That you for your business and we hope to see you again in the future.

July 16, 2022

I find their communication excellent. I live a long drive from White Bear Subaru so I have to wait for my car. Since my car is newer, some of my services take longer than an average vis More

by Joe H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that you enjoyed the coffee! Thank you for your business!

July 15, 2022

I have had nothing but a wonderful experience purchasing and at the service department of Subaru. More

by tourvilled
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Christopherson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

July 15, 2022

We purchased a 2022 Subaru Ascent from White Bear Subaru. Our experience with the dealership was very positive. More

by glward37
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Vollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayde Przybylski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you! Thank you for your business!

July 15, 2022

Top rating. Will definitely recommend this dealership and the two employees I dealt with (Chris and Kayde) to friends. The experience was seamlessly easy in ev More

by JJOHNSO2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayde Przybylski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Her
Jul 22, 2022 -

White Bear Acura Subaru responded

We're glad Chris and Kayde both provided a good experience for you! Thank you for your business and congratulations on your new ride!

July 15, 2022

Sales experience was excellent and service have been fantastic since we bought a well appointed Outback a month ago. Thanks! More

by Dan B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donovan Brummond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yvonne Vollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Shafer
Jul 22, 2022 -

White Bear Acura Subaru responded

We're glad our team provided a good experience for you and that your new Outback is treating you well! Thank you for your business!

July 15, 2022

Thanks for being on time and fast service. Very friendly staff to work with, thanks. More

by MKNYQUIST
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marilyn Babcock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

White Bear Acura Subaru responded

We're glad everything went well for you! Thank you for your business!

July 14, 2022

Our customer service person, Nena was amazing and they kept the car until problem found and fixed. More

by LAURAKMCGILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nena Downey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

White Bear Acura Subaru responded

We're glad Nena and the rest of our team provided a good experience for you! Thank you for your business!

July 14, 2022

This is the second Subaru purchased fro this dealer. Very happy with the sales process. More

by DENNISBEGIN55
Recommend Dealer
Yes
Employees Worked With
Yvonne Vollman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2022 -

White Bear Acura Subaru responded

Thank you for your business once again, we really appreciate it! Congratulations on your new Subaru!

July 13, 2022

The absolute worst experience I’ve had would not recommend this dealership to anyone even my worst enemy More

by LADYDIDEGROOD
Recommend Dealer
No
Employees Worked With
Dee Dhanraj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Knutson,Donavan Brummond. Terrible at customer relations
Jul 23, 2022 -

White Bear Acura Subaru responded

Dianne, We are sorry to hear that you had an unfortunate situation with your vehicle. However we performed the repairs on your vehicle over 3 years and nearly 40k miles ago. The warranty on repairs is 1 year and 12k miles. More importantly we were informed by the facility that repaired your vehicle, that the problem was due to an unrelated failure of another part that actually caused the concern, and nothing to do with the original repair or parts installed. We did offer to have you bring the vehicle in and have it double checked free of charge; which you declined to do. Unfortunately based on the information we were able to ascertain we are not able to participate further in the repair of the vehicle.

Jul 24, 2022 -

LADYDIDEGROOD responded

I was not told that you would check out my car free of charge. The owner of the repair shop I took my car too did not say the radiator overheated but your service guy said he did. The repair done on my car at your place was checked be two places and I was told it was a very shoddy job. I would think you would take pride in your work but obviously you just want to cover your butts and day your job was okay which it wasn’t. I will definitely not recommend your place for any services in the future

Jul 25, 2022 -

White Bear Acura Subaru responded

We are sorry to hear that you had an unfortunate situation with your vehicle. However we performed the repairs on your vehicle over 3 years and nearly 40k miles ago. The warranty on the repairs is 1 year and 12k miles.

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