White-Allen Honda

Replacement of airbag Had to replace airbag. Recall wouldn't work with computer. It took longer so service paid for a rental car. After the airbag was fixed, didn't charge Had to replace airbag. Recall wouldn't work with computer. It took longer so service paid for a rental car. After the airbag was fixed, didn't charge for oil change , tire rotation . Really appreciate great service to keep mph family safe. More

service I have purchased my last two cars from White Allen. I always rely on their service center. Great service! Very accommodating! Thank you so much. I have purchased my last two cars from White Allen. I always rely on their service center. Great service! Very accommodating! Thank you so much. More

Superb customer service; extraordinarily professional staff Dan Nagel, Chris, and Justin are knowledgeable, and professional. They know Honda vehicles thoroughly, they understand price points, and they close t Dan Nagel, Chris, and Justin are knowledgeable, and professional. They know Honda vehicles thoroughly, they understand price points, and they close the sale efficiently and respectfully. More

Nice people to work with I really appreciate his professionalism and responsiveness. Great dealer to work with! Great selection and willingness to understand customer needs I really appreciate his professionalism and responsiveness. Great dealer to work with! Great selection and willingness to understand customer needs and meet them. Bill is excellent sales person to work with! More

Great customer service The staff is always pleasant and I'm usually in and out pretty fast. During my recent visit I found out about ladies night which was good to know. The staff is always pleasant and I'm usually in and out pretty fast. During my recent visit I found out about ladies night which was good to know. More

I feel ripped off I took my car in due to an engine noise. Three days later I paid $1,300, but still had the same engine noise. When I talked to the service manager he I took my car in due to an engine noise. Three days later I paid $1,300, but still had the same engine noise. When I talked to the service manager he said they believe the noise was inside the engine and there was nothing that could be done short of tearing the engine down. So I just spent $1,300 with nothing to show for it. And the added bonus.....someone at the service departments cleaned out over three dollars in change from my coin compartment! This is not the place to take your car if you are having engine trouble! More

Buying Experience The process of purchasing the car was fast but we waited over about 1 1/2 hrs. to get in with the gentleman for the financing. Not very happy about The process of purchasing the car was fast but we waited over about 1 1/2 hrs. to get in with the gentleman for the financing. Not very happy about that issue. Sales person was great. However, the finance gentleman when we did not buy all of the extras that he was attempting to sell, he because very cold and unfriendly. More

Service for recall Recall work was performed quickly and they got me to work and back when it was finished. I do wish they would have been more accurate on their service Recall work was performed quickly and they got me to work and back when it was finished. I do wish they would have been more accurate on their service time estimate, as I would have waited instead of having them drive me to work and back, but that's splitting hairs. More

Great Buying Experience! My wife and I had an excellent experience purchasing a new Honda CRV through this dealer using the TrueCar/USAA buying service. First, the dealer imm My wife and I had an excellent experience purchasing a new Honda CRV through this dealer using the TrueCar/USAA buying service. First, the dealer immediately offered the lowest sales price in the local area for the True Car program. Second, the sales person was very professional and pleasant to deal with in addition to being very knowledgeable about the vehicle. Finally, we were very impressed that he took the time to personally show us how to use all of new vehicle features to include getting us setup on Honda Link instead of just telling us to read the manual or listen to the CD. More

Great dealership, impeccable service! Very professional and always deliver as promised! Been here probably 15 times with several different Honda purchases and service. These guys get it r Very professional and always deliver as promised! Been here probably 15 times with several different Honda purchases and service. These guys get it right every time! Nice to know you can count on something! More