White-Allen Honda

Do Not Buy From White Allen I came to White Allen at the end of January because I needed a car, bought a 2007 Civic Hybrid with 160,000 miles on it. Drove it 30 miles off the lot I came to White Allen at the end of January because I needed a car, bought a 2007 Civic Hybrid with 160,000 miles on it. Drove it 30 miles off the lot and the check engine light came on, when I brought it back they told me I had a dead hybrid battery and that it was going to cost more than the car to replace it. (Not sure how that one slipped past there certification/inspection process) They offered to replace it with a 2011 Chevrolet Cruze with 100,000 miles on it that had battery issues again right after I drove it off the lot but it was winter, so I thought nothing of it. Drove the thing for all of three months with no accidents or issues and it started overheating. Had an ASE certified mechanic replace the Thermostat, Water Outlet, Radiator Sensor, still overheating. I came to find out there was almost a class action lawsuit on that year Chevy Cruze because of these issues that White Allen should have been aware of (Same with the original Civic) they never mentioned. I tried taking it to their service center for a diagnostic, but they said they wouldn't touch it for less than 110$. After all the trouble I've had with this business and now being stuck with a car I haven't even owned for half a year, that was made in the last decade, that overheats and they aren't even willing to look at it? Used car or new car I can't recommend that anyone do business with White Allen. Shady, rude, pushy, and downright dishonest barely covers my opinion of this dealership. More

A great dealership My salesman Michael did an incredible job, treated me with the respect and attention I needed to make an informed decision on my purchase. He was str My salesman Michael did an incredible job, treated me with the respect and attention I needed to make an informed decision on my purchase. He was straightforward and I could not have asked for a better experience. More

Oil change Good job, timely service, Appointment kept ontime, nice reception area, clean and welcoming, 35 minute wait time, no line, minimum cost with senior Good job, timely service, Appointment kept ontime, nice reception area, clean and welcoming, 35 minute wait time, no line, minimum cost with senior discount and good advice. More

Service As always great job working with my companies leasing company, to get the service requirements completed for my vehicle. When I have the time I al As always great job working with my companies leasing company, to get the service requirements completed for my vehicle. When I have the time I always try to make it to this dealer for service. More

CRV Purchase We had an excellent experience in the purchase of a 2019 Honda CRV. The salesperson, Willie Buck, was very professional, courteous, friendly, knowledg We had an excellent experience in the purchase of a 2019 Honda CRV. The salesperson, Willie Buck, was very professional, courteous, friendly, knowledgeable and thorough. We could not have asked for better service. The site manager, D'Arcy, was also very professional, friendly and very candid in his discussion with us during our purchase. In addition, Scott Wilcox, the finance manager was excellent, very efficient, knowledgeable and patient. Great team at White-Allen Honda on Main Street, Dayton. More

Not typical dealership Not the typical hard sell and running back and forth between the salesman and sales manager. A not unpleasant experience. Offered options but did no Not the typical hard sell and running back and forth between the salesman and sales manager. A not unpleasant experience. Offered options but did not push them on me. Knowledgeable abut the vehicle. Never felt rushed or pressured. More

Best service dept on town Polite, KIND good listeners (Bill & Dale). Mechanics (James & Andrew) are THE MOST dedicated proficient mechanics I've known. Andrew left Honda recen Polite, KIND good listeners (Bill & Dale). Mechanics (James & Andrew) are THE MOST dedicated proficient mechanics I've known. Andrew left Honda recently for family business. More

Super fast accurate service Technician knows what to do right first time, every time. Never had a problem any time I visited this dealership. Will come back again for service. Technician knows what to do right first time, every time. Never had a problem any time I visited this dealership. Will come back again for service. More

Good Service Good service was performed by all personnel from the time of arriving to the time of departure. All work was completed in the time estimated. Good service was performed by all personnel from the time of arriving to the time of departure. All work was completed in the time estimated. More

Polite service Everything was made easy. Very polite service. Our salesperson Walt Sims was especially good. He was very methodical and friendly. We were thankful th Everything was made easy. Very polite service. Our salesperson Walt Sims was especially good. He was very methodical and friendly. We were thankful that he was patient with us. More