Whitaker Buick GMC

If you are looking for a friendly dealer that won't pull a fast one on you - go to Whitaker in Forest Lake. Honest people, up front and willing to work within your needs and budget. I was blown away that my a fast one on you - go to Whitaker in Forest Lake. Honest people, up front and willing to work within your needs and budget. I was blown away that my desire for an even trade for my small car to something larger and more comfortable was met with a desire to work with me. Even more amazing that less than two weeks after that first conversation I got exactly what I was looking for, both in the vehicle and the great trade deal. I could not be more pleased with my experience. I have been a customer of this dealer for 10 years, first when it was Novak. The service department is just great, and this Buick is the second vehicle I have purchased here. Whitaker has a loyal customer here. I constantly hear "don't trade at a dealer, you'll get screwed." Well, not at this dealer. More

This will be my third purchase from Whitaker and the reason I continue to come back is Jerry Dreckman. He is awesome! I always feel like I am important when I go into Whitaker. They are very up front an reason I continue to come back is Jerry Dreckman. He is awesome! I always feel like I am important when I go into Whitaker. They are very up front and can handle my impatience really well. When I purchase a vehicle I like to have answers right away. They are very good at getting back to me and keeping me in the loop on what is going on. Jerry is always so friendly and professional which I like. I will always go to Jerry when I am looking for a new vehicle. He knows what I like and he helps me find what I need. Please let Jerry know how much I appreciate him and all he does. Especially on this last purchase which was pretty expensive but I felt good about the whole experience. In regards to Bob, he has taken care of the financing on 2 of the 4 vehicles I have purchased. He has always explained everything in great detail and I never left feeling like I did not know everything. He is really a great guy. Well they both are!! More

For the past decade I have continued to come back to purchase cars here. The reason is because I get such consistent, great service! They not only recognize me as a customer, but they know what I like purchase cars here. The reason is because I get such consistent, great service! They not only recognize me as a customer, but they know what I like in a car and how I want to buy a car. Anyone that I know that is thinking about a new or used purchase I send to Whitaker Buick/GMC. More

I found the vehicle online and it was exactly what I was looking for. The web site put me in contact with Mike Gaydos and we made the deal online which worked out great for me. Making deals over the inter looking for. The web site put me in contact with Mike Gaydos and we made the deal online which worked out great for me. Making deals over the internet is becoming easier and more convenient. I think many customers who are not local to the dealershop scan get their feelings across with email messages rather than phone conversations. Mike Gaydos was very responsive and forthcoming. I like that and we got to the bottom line quickly. I will recommend this dealership. More

I was looking to find a particular car when I noticed one I liked on the Whitaker website. I sent an email inquiring as to whether or not that car was available. I hadn't been away from my computer for mor I liked on the Whitaker website. I sent an email inquiring as to whether or not that car was available. I hadn't been away from my computer for more than 10 minutes when Gary Miskowic contacted me to let me know it was still at the dealership. I was so impressed with this fast service as I'd previously contacted 2 popular dealerships in the South metro and hadn't heard a thing from them. AND...Gary had even contacted me on his day off which really impressed me as most people probably wouldn't have gone out on a limb to help a customer on their own time. I met up with Gary a couple days later and he let me take the car out for a test drive. He explained everything I needed to know about the car including accessories I wouldn't have even thought to ask about. He helped me make my decision of buying the car so much easier than my last auto purchase. I didn't feel pressured to buy the car and they were willing to work with me on my terms including giving me what I wanted for my trade-in. Even when I brought the car back a week later because I had noticed a leak and one of the lamp bulbs out, Brian (Service Dept) took care of the problem and even replaced a burnt out bulb that I hadn't even noticed. Buying at Whitaker and working with Gary, Brian and Bob (in Finance) has probably been my most enjoyable car buying experience compared to my previous purchases. I felt totally comfortable and was really impressed with the high level of service I received. I'm so glad I decided to check this dealership out. I won't hesitate to go to them again when I decide to buy my next vehicle. A HUGE Thank You to Gary, Brian, Bob and Whitaker Buick for your wonderful service. You've just made another lifelong customer. More

Jerry was so helpful from the moment I walked in the door at Whitaker. He helped me choose which car best suited my needs, test drove the car with me showing me every feature and how it worked, and helped me at Whitaker. He helped me choose which car best suited my needs, test drove the car with me showing me every feature and how it worked, and helped me feel comfortable about the trade-in of my old car. It is always a concern when I, as a woman, enter into any kind of business dealing where I am not an expert at the given subject that I could or would be taken advantage of. With Jerry's assistance I always felt very comfortable and look back on the purchase of my car as the smartest decision I could have made. You are very blessed to have him as an employee of yours. More

I have been having service work done at this dealership for several years & am totally happy with the way I am treated. The work is done promptly & no question goes unanswered. With treatment like that o for several years & am totally happy with the way I am treated. The work is done promptly & no question goes unanswered. With treatment like that on service work I naturally went there when contemplating purchasing a new vehicle. The salesman is Jerry Dreckman & I believe he goes beyond the call of duty to make sure his customer does not leave without knowing exactly what he is talking about. When my new vehicle arrived he spent a great deal of time explaining every detail. I feel I can stop in & talk to him any time I'm in the area if I have a question. I would most certainly recommend this dealership to anyone looking to purchase new or used & also to have their service work done here. I feel I can trust their advice on what I should be doing to maintain my vehicle so I get the best performance possible. More

Great service and follow-up. They called several times to be sure I was happy with the vehicle and its options. This is my first SUV and I had some questions that were promptly answered. Checked with my be sure I was happy with the vehicle and its options. This is my first SUV and I had some questions that were promptly answered. Checked with my financial people and they were satisfied with the pricing and features I was getting, as well as the extended warranty information. Highly recommend to others. More

This was a great dealership to work with. They answered all our questions and made us feel at home. They explained everything about the car we were interested in and were very truthful, making our decisio all our questions and made us feel at home. They explained everything about the car we were interested in and were very truthful, making our decision easier to make. I definately will recommend this dealership to family and friends. They were not pushy and gave us all the financial information we needed. I am sure we will work with them again. Thanks much for great service. More

We were recently looking for a vehicle to replace our 2003 Yukon and found the 2008 Buick Enclave on the Whitaker website. The next day I called and started working with Jerry. My wife and I are very fus 2003 Yukon and found the 2008 Buick Enclave on the Whitaker website. The next day I called and started working with Jerry. My wife and I are very fussy and were unsure of the idea of buying a vehicle we had yet to see in person or drive. We had looked at a few vehicles locally that we were promised were in "mint" condition that ended up being far from it. After explaining what we were looking for and expecting Jerry checked out the Enclave and guaranteed that the car would meet our expectaions. Being we live in Fargo he offered to meet us in Alexandria and said if we arrived and did not find the car to our liking he drive it back to the dealership no questions asked. We met him made the deal at what we feel was a fair price for the car and trade value for the Yukon. We love the Enclave and Jerry took great care of us in a fast, smooth, friendly manner. More