Wheelers Chevrolet GMC of Marshfield
Marshfield, WI
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When I decided to purchase a new vehicle I went through 4 different dealerships in the Green Bay area. Not one of the 4 was willing to listen to what I wanted in a new vehicle. From the first phone call to different dealerships in the Green Bay area. Not one of the 4 was willing to listen to what I wanted in a new vehicle. From the first phone call to Wheelers to the last, Mary Jo listened to every request and question I had. Mary Jo and the Wheelers staff was very friendly and easy to work with! I was very impressed with the knowledge of the their staff on GMC vehicles, models, features, options, etc. I'm very happy with the experience Wheelers provided me during the purchase of my new vehicle. I will keep Mary Jo's phone number stored in my phone and she will be the only call I make in a couple of years when my wife needs a new car. One day I had a quick question and called Mary Jo to ask her something and she answered her phone while in Detroit at a conference. Not only did she take my call, she answered my question. I told her to check out Joe Lewis Arena (home of the Red Wings - my favorite team) while she was in town. A week later when she personally delivered my truck she had Red Wings key chain for me! That is definately taking customer service to a new level. Thanks Mary Jo for everything from a very satisfied customer!! More
My husband and I were all set to by a new Gmc Terrain from another dealership, but ended up buying from Wheelers. Mary Jo went out of her way to get us the vehicle that matched our needs and also worked from another dealership, but ended up buying from Wheelers. Mary Jo went out of her way to get us the vehicle that matched our needs and also worked hard to get us the best price possible. This is my second vehicle that I have bought from here and I am very happy. They have also sold 3 vehicles to my dad! More
We have purchased several vehicles over the years from Wheelers. We are made to feel comfortable when we are there. People are friendly, helpful and knowledgable. Our vehicles are also serviced here an Wheelers. We are made to feel comfortable when we are there. People are friendly, helpful and knowledgable. Our vehicles are also serviced here and we feel that the staff is honest and trustworthy as they review the assessment of your vehicle with us. We feel safe and secure when we leave there and should a problem arise, they will take of it. More
They have always been very friendly and helpful to us anytime we have been in need to their service. They have gone that "extra mile" in their service to us. anytime we have been in need to their service. They have gone that "extra mile" in their service to us. More
Vehicle was brought in for a recall. Service was done within one hour. I had also ordered a small container of touchup paint, for which I was charged $13.00+. I feel a container of paint should come with within one hour. I had also ordered a small container of touchup paint, for which I was charged $13.00+. I feel a container of paint should come with a new vehicle. I realize the charge is set by GM, but i feel this is rather expensive. More
We bought a Dodge Dakota from Sean. He was very helpful and straight forward. We are in the military and live out of state. Mary Jo went out of her way arranging the financing with our credit union back h and straight forward. We are in the military and live out of state. Mary Jo went out of her way arranging the financing with our credit union back home. Very positive experience, enjoyed working with a home town dealer. More
Every time my family is at Wheelers we are treated well and with respect. They are thorough in their work and explain everything in terms that everyone can understand. and with respect. They are thorough in their work and explain everything in terms that everyone can understand. More
The customer service needs to be more straight forward at first, not so vuage so we wouldnt have any problems later on in negotiations. But as luck would have it, things worked out good anyways. first, not so vuage so we wouldnt have any problems later on in negotiations. But as luck would have it, things worked out good anyways. More
Bought a new 2011 Tahoe. My first experience with Wheelers Very positive on follow-up and price. I usually hate buying a new vehicle; With the relentless negotiating process to end-up with a compet Wheelers Very positive on follow-up and price. I usually hate buying a new vehicle; With the relentless negotiating process to end-up with a competitive price. Not with Wheelers; I was on the GM website looking at vehicles on a Saturday night and on SUNDAY afternoon received a response from the owner of the dealership and communicated via email couple of times on the pricing. Sean Doepke followed up on all the details and answered my questions. I live about 35 miles from the dealership. Scott came to my place of employment to look at my trade. When I made the decision to buy Sean once again came to me with the purchase contract document. A few days later I traveled to Wheelers to pick-up the vehicle. Sean must have spent close to an hour explaining all of the vehicle functions to my wife and me and activating OnStar and the other electronics. Everyone I interacted with at Wheelers was very positive, friendly and Thanked me for my business! More
Dan was the first person I talked with and he was able to get the exact vehicle I wanted. Ann anwered any questions I had and kept me informed as to when my vehicle would arrive at the dealership. She thor get the exact vehicle I wanted. Ann anwered any questions I had and kept me informed as to when my vehicle would arrive at the dealership. She thoroughly explained all the papers I was to sign to purchase my vehicle. Mary Jo went into detail on helping me program the computer in my vehicle to my specifications. By the time I left the dealership, I felt like they were all my good friends. More