Wetmore's Chrysler Jeep Dodge RAM

Small town family owned dealerships still exist! You cant recieve this type of attention and service from the chain dealerships. Couldn't be more satisfied and happy with my entire purchasing experi You cant recieve this type of attention and service from the chain dealerships. Couldn't be more satisfied and happy with my entire purchasing experience. From sales, to finance, to service Wetmore's deserves an A+ and should be your "go to" dealership if looking for a great deal and great service . More

This dealership absolutely does not want to take care of it's customers! I was in the business for many years and I know how things can come up so I am more flexible than most but this place is ridiculous! it's customers! I was in the business for many years and I know how things can come up so I am more flexible than most but this place is ridiculous! I had just purchased a vehicle from them and called to buy another while two other dealerships were scrambling to get me what I asked for these people actually told me it was going to be a few days before they could call me back! So needless to say I bought from the other store. Now I hsve been waiting months for a check for my warranty cancelation, while they lie to me every time I call, they tell me I will have it in my hand before the end of the week.... well the week has come and gone and I still have nothing! Buyer beware of this place! They repeatedly lie, they are the laziest bunch of people I have seen at any dealership. If I owned this place I would start with a enema if you ever wanted to make money! Starting with the finance manager. More

Great experience working to buy a car from Wetmores sales team, finance team and title clerk. I do not live in CT but they were able to help me get the car I've been wanting for a great price for awhile now. team, finance team and title clerk. I do not live in CT but they were able to help me get the car I've been wanting for a great price for awhile now. I live about 9 hours away from the dealership and was able to get my vehicle shipped to me with no problems. The sales team was very helpful and the process was fast and easy. If they have a vehicle you want I definitely recommend working with them to acquire it and I'm hoping they will have my next car I want in about 2-3 years as I wouldn't mind working with them again More

We have purchased three vehicles from Wetmore's. Every experience has been wonderful. They are accommodating, have great communication, are reasonably priced, and I love the family owned business as Every experience has been wonderful. They are accommodating, have great communication, are reasonably priced, and I love the family owned business aspect. They treat you like you are one of their friends. I can't say enough great things about Kyle, Scott, Sue, and the rest of the team! More

If I could give no stars I would. This was the worst car shopping experience of my life. I ordered a 2022 Jeep Rubicon from them in may. I specifically ordered black exterior and blac This was the worst car shopping experience of my life. I ordered a 2022 Jeep Rubicon from them in may. I specifically ordered black exterior and black interior. Well 4 months goes by and the Rubicon finally arrives and I get a text message from the sales person Kyle Ouellet saying that he accidentally ordered me brown/tan interior. I was immediately turned off of the purchase. To make it even worse, I got an email from jeep saying my car was delivered to this dealership on August 2nd…. I didn’t hear from them until august 8th, and that’s only because I called to see what was going on! If I hadn’t reached out, I don’t know when they would have notified me my vehicle was delivered. So my car sat in that lot for a week and nobody notified me haha. Scott Brittingham Jr the general manager blamed it on Jeep, and stated that Jeep never gets their delivery dates right. The whole thing was sketchy. I was promised by Kyle that he would notify me the day of delivery or possibly 24 hours in advance…. Didn’t happen. I also asked for no license plate bracket to be put on the front bumper because I didn’t want holes in the bumper, Kyle assured me that wouldn’t happen. Well, when I looked at the car, guess what. There was holes drilled in the bumper. Can’t make this stuff up. You would think that dishing out $60,000 maybe your wishes would be listened to carefully, but no, not at this dealer. They are smug and rude. After complaining about the issues they offered to re order me another rubicon with the correct seats. Which would have taken 4-6 months. Naturally I was upset, so I asked to be compensated further, and I was told no. So I told them they would be getting some negative reviews, and the general manager Scott Brittingham Jr told me if you are gonna threaten us with bad online reviews we don’t want your business, get out. So I left unhappy. Ruined my entire jeep mood, don’t know if I will be purchasing a jeep in general anymore because of this experience… and if I do it DEFINITELY WON’T BE with this dealership. Please do not shop from them, they will try and squeeze you for every penny and will be shady in the process, and if you complain enough they will ask you to leave. Absolutely terrible experience. I’m contacting Jeep/Chrysler next. STAY AWAY!!!!!!! More

Dave and Steve a pleasure to do business with. I've bought many cars and been to many dealerships over the years, Wetmores was by far my finest experience, no pressure, polite professional salesman (Da bought many cars and been to many dealerships over the years, Wetmores was by far my finest experience, no pressure, polite professional salesman (Dave) and answer all my questions immediately. Dave and Steve you made my purchase of my Jeep easy and enjoyable..... More

Connecticut law is all persons indoors must wear masks. Wetmore’s JEEP employees are NOT WEARING MASKS.. 7 out of 11 employees I was close to were maskless - One man shouted it me that he was 6 feet Wetmore’s JEEP employees are NOT WEARING MASKS.. 7 out of 11 employees I was close to were maskless - One man shouted it me that he was 6 feet away and that’s all he had to do. I was meant to sit in a room with several maskless employees ( David) talking on the phone while my oil was changed. The employees refused to comply and were very angry. It’s a shame because the two service managers ( both masked and behind glass .(Tyler) are great. More

Nice to deal with my hometown dealership. Very friendly and fair priced dealer. They offered good trade in for my car and got me Jeep Wrangler 2021 of my choice within promised time. Strongly recommend We and fair priced dealer. They offered good trade in for my car and got me Jeep Wrangler 2021 of my choice within promised time. Strongly recommend Wetmore's. More

Best customer service!!! Wetmore’s has such great customer service. I had the pleasure working with David and Scott- very nice gentlemen. They had a large selection of vehicle Wetmore’s has such great customer service. I had the pleasure working with David and Scott- very nice gentlemen. They had a large selection of vehicles. So happy I bought my new 2019 Jeep Cherokee from here. David did such a wonderful job showing me all of the new features. I will be recommending everyone I know to here. More

Everything was perfect, no complaints here! This car is amazing. Everyone was so helpful and friendly. I definitely would recommend. I am very satisfied with my purchase. Thank you especially to This car is amazing. Everyone was so helpful and friendly. I definitely would recommend. I am very satisfied with my purchase. Thank you especially to David Moore for accommodating me and my family. More