Westway Ford

I couldn't get my car started one Saturday morning. I called one Ford dealership and they offered to look at sometime Monday. I called Westway Ford next and had a wonderful soul walk through with me on t called one Ford dealership and they offered to look at sometime Monday. I called Westway Ford next and had a wonderful soul walk through with me on the phone a few trouble shooting ideas. I managed to get my car started and wasn't stranded for a weekend. Westway Ford is now my service center! I've been in since for a battery replacement (seperate issue) and Steve was wonderful. I highly recommend Westway and Steve. More

Over the Thanksgiving holiday week I got my first oil change and service at 5000 miles, I was in the door quickly and they immediatley started on my car while I talked to the new car salesman I had previ change and service at 5000 miles, I was in the door quickly and they immediatley started on my car while I talked to the new car salesman I had previously dealt with. The car was done in a very short time and ready for me to pick up. Very professional people there at the service department, I have bought 2 cars there and was about to buy a third one but the deal didn't go through because of financial reasons. More

I have given this rating because Candido went WAY out of the box in terms of customer service by helping me change out a set of wheels in the parking lot of the dealershp because the service department was the box in terms of customer service by helping me change out a set of wheels in the parking lot of the dealershp because the service department was closed at the time. Joey in finance tried everything he could to get the deal done, even through the busy Thanksgiving holiday week. I appreciate everything the dealership has done for me, this would have been my third car from Westway had the deal gone though. More

I helped my son shop for a new truck this summer and contacted Damon for assistance. He had several models in stock and made sure that we knew exactly what the options were and the pricing differences w contacted Damon for assistance. He had several models in stock and made sure that we knew exactly what the options were and the pricing differences were and the approximate price for my son’s trade in. In the end, we got a great price and great experience and would highly recommend this dealership to anyone. More

I was very pleased with how quickly Nick responded to my e-mail inquiries and was impressed with the entire buying process from test driving to finance. I am also very happy with my new Focus!!!!! e-mail inquiries and was impressed with the entire buying process from test driving to finance. I am also very happy with my new Focus!!!!! More

This is the first time that I have ever purchased a Ford vehicle and I was very pleased with the knowledgeable sales team. Thank you Westway Ford for providing a great buying experience. vehicle and I was very pleased with the knowledgeable sales team. Thank you Westway Ford for providing a great buying experience. More

I just purchased a new Edge and had a great experience at Westway Ford. I have bought many cars over the years and this was by far the best buying experience. I really appreciate the great customer service p Westway Ford. I have bought many cars over the years and this was by far the best buying experience. I really appreciate the great customer service provided by this dealership. More

Excellent customer service! Thank you to Damon and Nick for making the buying experience a good one. II will definitely recommend Westway to everyone I know. for making the buying experience a good one. II will definitely recommend Westway to everyone I know. More

My visit to Westway Ford for service was the easiest and most pleasant visit I have ever had at a dealership. Everyone I came in contact with went the extra mile to make sure I was happy and my car was fixe most pleasant visit I have ever had at a dealership. Everyone I came in contact with went the extra mile to make sure I was happy and my car was fixed properly. They did a free inspection of my car, checked my antifreeze, filled my washer fluid, fixed my low tire light, changed my oil and filter, rotated my tires and washed my car. All in less than one hour. Service was excellent, employees were excellent and I left knowing my car was throughly inspected. It gave me a real peace of mind. THANK YOU WESTWAY FORD!!!! More

Had radiator replaced picked up a gallon low of fluid & mechanic left all tools under the hood.Returned to dealer to have it checked out their excuse was air bubble. The overflow tank was dry they topped & mechanic left all tools under the hood.Returned to dealer to have it checked out their excuse was air bubble. The overflow tank was dry they topped it off with water no antifreeze now I have a risk of that freezing and breaking that. No explaination of why the tools were under the hood. Then they let me stand there for 30 minutes before they would give me my keys that was punishment I guess. More