Westway Ford

Westway Is the Best Way for Your New Forf I highly recommend Westway Ford! I had an amazing experience there working with David Figueroa! Five STAR service is an understatement. David is profe I highly recommend Westway Ford! I had an amazing experience there working with David Figueroa! Five STAR service is an understatement. David is professional, knowledgeable, and outgoing! Thanks for working with me so diligently the other day! More

Amazing sales people who really care about you!! Brandy did an absolutely amazing job of helping me get out of a car I didn’t really ever like and find the car that fits me perfectly! She personalize Brandy did an absolutely amazing job of helping me get out of a car I didn’t really ever like and find the car that fits me perfectly! She personalized the experience in a way that made me feel very comfortable and confident in my purchase. Overall would recommend - in fact my partner and I will be back very, very soon for another purchase! More

Never again. Horrible customer service The service department has really gone downhill. I have always taken my vehicles here, and decided to take my new Mustang in to have some stuff look The service department has really gone downhill. I have always taken my vehicles here, and decided to take my new Mustang in to have some stuff looked at. I dealt with Alicia, if you even want to call it that. From the get-go I got horrible service from her waited two days to call to check the status of my vehicle, as I have not received any word yet. At first she tells me that my brakes have been looked at and completed, and the light I was needing fixed has been repaired. Then she proceeded to tell me that the tech could not duplicate the squeaking from my brakes, and needed to get more information from me. At this point I ask if more information was needed from me, why have I yet to receive a phone call? At this point I'm already done with the service department and inform her I'm coming to pick up my vehicle. Go up there to get my vehicle and she is nowhere to be seen, and I am told that my keys are at the cashier's. I go to the cashiers and they tell me that I owe $132. I question the amount because I am still under my 36000 mile bumper-to-bumper warranty, and also I never got a phone call to authorize any repairs that would need to be paid for. They Paige Alicia twice and she never shows, at which point I said I can talk to the service manager as I've had nothing but issues with her from the get-go. They paged the service manager who am I just walked past on my way to the cashiers, and he never shows up for me to speak to. After a bit of calling around and me getting frustrated the cashiers say that they will handle it and gave me my keys to leave. I live less than 2 mi away from another Ford dealership and choose to drive 9 miles to Westway because they used to have good service. Never again will Westway get any business service or sales wise from me or my wife. More

Breath of Fresh Air Jesus was very friendly and welcoming when we spoke on the phone. I went to this dealership as a result of being disrespected at the previous dealers Jesus was very friendly and welcoming when we spoke on the phone. I went to this dealership as a result of being disrespected at the previous dealership. Although the paperwork process was lengthy, I left with the car I wanted. The sales rep and staff were all friendly although I didn't get a good vibe from the Finance department. More

Great Customer service was great all around, not a step away from making sure that we left in a vehicle. Definitely did there best to make sure we got the b Customer service was great all around, not a step away from making sure that we left in a vehicle. Definitely did there best to make sure we got the best deal possible More

Awesome Our visit was great! Alex Cantu helped us find a car that met all our requirements, he went above and beyond to make us happy. Our visit was great! Alex Cantu helped us find a car that met all our requirements, he went above and beyond to make us happy. More

2019 mustang gt purchase Muath Alghadhfan went above and beyond his duties while helping me purchase my 2019 mustang gt, great communication great customer service definitely Muath Alghadhfan went above and beyond his duties while helping me purchase my 2019 mustang gt, great communication great customer service definitely would recommend making your next purchase with him More

New Car But Experience It was very nice to deal with Muath on purchasing a new Ford Fiesta 2019. Muath was very professional and yet courteous in his approach and throughout It was very nice to deal with Muath on purchasing a new Ford Fiesta 2019. Muath was very professional and yet courteous in his approach and throughout the entire process. Kudos to Muath . thanks! 👍🏽 More

Extended Warranty to Ford Fiesta without success I was to Westway Ford to check transmission to my Ford Fiesta 2014 with 74,300 miles because is shaking when starts and the car has a warranty extende I was to Westway Ford to check transmission to my Ford Fiesta 2014 with 74,300 miles because is shaking when starts and the car has a warranty extended according information that gave me the dealer. I drop off the car on a Tuesday and had to go to bring it on Friday because Westway Ford had not been checked yet. In other hand I will should wait 2 or 3 weeks for reparations without another car to cover this issues. I really need to solve that problem but I can not stay for so long time without my vehicle because I would incur in transportation costs to go to work that I shouldn't pay More

Great Salesperson Muath Alghadhfan was great!! He really went over and above to help me with my new Fusion!! I was in a car accident less than 12 hours after purchasing Muath Alghadhfan was great!! He really went over and above to help me with my new Fusion!! I was in a car accident less than 12 hours after purchasing the vehicle and Muath has Called me everyday since. More