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Westway Ford
Irving, TX
529 Reviews
Our mission at Westway Ford is simple: we want to provide you with absolute customer satisfaction from start to finish by giving you the best Ford purchasing experience possible. As a five-time Ford President's Award recipient for customer service excellence and quality assurance, we truly believe that shopping with Westway Ford is the Best Way. As your local Dallas and Fort Worth Ford dealer, our continued success is predicated upon your continued happiness. For over 30 years we've served North Texas with a comprehensive inventory of new Ford cars, trucks and SUVs, a leading Ford auto service and repair center, and a great selection of quality used cars from a variety of automakers like Toyota, Nissan, Chevrolet, Honda and more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 529 reviews
September 25, 2019
They had my car since July 12, 2019. Needed new motor that THEY HAVE HAD MY CAR SINCE JULY 15, 2019. I TOLD IT NEEDED A NEW MOTOR AFTER HAVING IT FOR SEVERAL WEEKS. RICHARD ROBLES TOLD ME IT WAS SUPPOSED TO BE THEY HAVE HAD MY CAR SINCE JULY 15, 2019. I TOLD IT NEEDED A NEW MOTOR AFTER HAVING IT FOR SEVERAL WEEKS. RICHARD ROBLES TOLD ME IT WAS SUPPOSED TO BE HERE SEPTEMBER 12, 2019. CALLED AND LEFT A MESSAGE FOR HIM YESTERDAY AND TODAY, STILL HASN'T CALLED. More
by Eula Cassol
Employees Worked With
RICKY SMITH
September 23, 2019
DO NOT Do Business With These People We sold our truck to them on 8/31/19 and still have not received payment for it. They posted the truck on their website and have already sold it. DO N We sold our truck to them on 8/31/19 and still have not received payment for it. They posted the truck on their website and have already sold it. DO NOT do business with this dealership- they will lie to you and are not reliable at all. More
by katieholl
Employees Worked With
Jeff Little, Jose Herrera
September 11, 2019
Be ready to get lied to constantly You better make sure that you are prepared to walk into this place, because I have never heard people lie so much in my life. Each employee will h You better make sure that you are prepared to walk into this place, because I have never heard people lie so much in my life. Each employee will have a different answer to your questions. The OCCC is currently investigating them for fraud More
by Charles
Employees Worked With
Chase Bradley, Andy Muller
August 21, 2019
HAD MY CAR FOR 6 WEEKS AND NOT FIXED AND DONT' CALL YOU BACK , LEAVE MESSAGES AND THEY DO NOT CALL BACK OR THEY CALL THE WRONG NUMBER WHEN I HAVE GIVEN THEM TO THEM SEVERAL TIMES. , LEAVE MESSAGES AND THEY DO NOT CALL BACK OR THEY CALL THE WRONG NUMBER WHEN I HAVE GIVEN THEM TO THEM SEVERAL TIMES. More
by Eula Cassol
Employees Worked With
MANNIE AND RICKY SMITH
May 31, 2019
Oil change Priscilla the service advisor took immediate and special care of my GT350. They require a extraordinary oil change and she made sure those extra steps Priscilla the service advisor took immediate and special care of my GT350. They require a extraordinary oil change and she made sure those extra steps were taken. Highly recommend.. More
by C.Price
Employees Worked With
Priscilla Parker
May 01, 2019
Good Service David Figueroa was helpful in showing different car models that my family and I where interested in. He had so much patience when having us test drive David Figueroa was helpful in showing different car models that my family and I where interested in. He had so much patience when having us test drive and getting to know it. Also, Mr. David was helpful I understanding when we where planning to purchase a car and we didn’t feel pressured like in other dealerships we have been to. I appreciate his patience. More
by Lann
Employees Worked With
David Figueroa
April 28, 2019
New car purchase I dread the car buying process, but Harley and Juan made this an enjoyable experience. I would also like to thank Harley for delivering the car to my I dread the car buying process, but Harley and Juan made this an enjoyable experience. I would also like to thank Harley for delivering the car to my house 45 min away. He surprised me, I was expecting to pick it up a week later. More
by T Mish
Employees Worked With
Juan Pineda, David Figueroa, Harley Burdett
April 26, 2019
Awesome! GREAT Muath Alghadhfan! He brought Ecosport ec candy blue last one. Lucky! He is good worker. He is good communication with my SMS information the app GREAT Muath Alghadhfan! He brought Ecosport ec candy blue last one. Lucky! He is good worker. He is good communication with my SMS information the appointment perfect. More
by Jennifer Jannah Kimball
Employees Worked With
M A
April 20, 2019
Thank you Jeff Little!! We purchased a 2019 Mustang GT from Jeff Little. The experience with Jeff was exceptional. He went above and beyond to make sure we had everything we We purchased a 2019 Mustang GT from Jeff Little. The experience with Jeff was exceptional. He went above and beyond to make sure we had everything we needed!! Go see Jeff Little at Westway Ford if you are in the market for a new car!! More
by Hobbs1020
Employees Worked With
Jeff Little
April 19, 2019
Ray Delgado sold me an excellent 2016 Ford Fusion On April 5, 2019, I purchase a car that far exceeded my expectations. A 2016 Ford Fusion SE. Ray Delgado helped me with the purchase and financing a On April 5, 2019, I purchase a car that far exceeded my expectations. A 2016 Ford Fusion SE. Ray Delgado helped me with the purchase and financing and was very honest and informative about the car I was purchasing. I Highly recommend Ray and Westway Ford. More
by KR1949
Employees Worked With
Ray Delgado
